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#processimprovement — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #processimprovement, aggregated by home.social.

  1. Growing revenue doesn’t always mean raising prices.
    sistemacerts.org/iso-9001-cert
    It means improving quality, efficiency & trust.

    ISO Certification helps businesses win bigger contracts, reduce costs & scale globally — smarter growth, real results.

    #IncreaseRevenue #ISOCertification #ISO9001 #BusinessGrowth #QualityManagement #ProcessImprovement #GlobalStandards

  2. While DMAIC is often used for process improvements, it can be used to solve problems when identified, defined, and then analyzed, especially when data is involved. #rootcause #fix #problemsolving #dmaic #processimprovement

  3. New visual for 'Data Science for the Modern Enterprise'!

    It covers Software Process Improvement (Chapters 7-11) by exploring Software Engineering Principles, Metrics, Quality Assurance, and Risk Management.

    ​Do we neglect the fundamental processes that make it all work?

    Where do companies fall short in this area?

    Let's discuss! 👇

    #DataScience #SoftwareEngineering #ProcessImprovement #QualityAssurance #RiskManagement #TechDiscussion #EnterpriseArchitecture #Books #NewRelease

  4. TO THE HELP DESK PERSONNEL:
    If people try to cut the queue in the IT call center, it's not because they're impatient. There are two factors that, together, cause people to try and circumvent the ticketing process.

    1) Management above you has inadequately staffed the help desk in order to cut costs.
    2) The people who call you are dedicated employees who genuinely want to get back to work and be productive.

    As a help desk worker, you can't fix this. But you should at least understand what's really going on.

    TO THE PEOPLE WHO CONTACT THE HELP DESK:
    If the person you called seems to be an idiot, you’re wrong. They’re not. There are two factors that, together, cause them to give you inadequate support.

    1) Management hasn’t trained them adequately. They want to succeed in their job, but they were thrown to the wolves, so to speak, by managers with understaffed departments and insufficient training budgets.
    2) They’re rendered powerless by policies they didn’t create. Even if they know what you really need, they’re bound by rules that specify what they can and cannot do.

    As an employee needing an IT issue resolved, you can’t fix this. But you should at least understand what’s really going on.

    As someone who has managed help desks, and who has managed help desk managers, I’ve seen the issues up close. These problems can be solved if upper management is willing to change how things are done.

    #CallMeIfYouNeedMe #FIFONetworks

    #HelpDesk #TechSupport #ServiceDesk #management #leadership #ProcessImprovement

  5. #introduction

    Hello! I'm Bryan! I've been in #infosec for nearly 20 years now. I am a #twitchstreamer and co-host of the #brakesec #podcast for over 8 years. I still like #infosec, but have branched out into #processImprovement #ProgramManagement and more. I love #rpgs, but can't find a stable group to play with.

    You don't have to follow me, just use the follow hashtags.
    infosec
    podcast
    twitch
    #DFIR
    cybersecurity

    try to follow people that you didn't follow on twitter...