#melbournebuses — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #melbournebuses, aggregated by home.social.
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Now taking bets: will Hell freeze over before the Box Hill Bus Station escalator is fixed?
Apparently nobody knows when this will be back in service. Transport Victoria don't know and the shopping centre have no timeline.
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Now taking bets: will Hell freeze over before the Box Hill Bus Station escalator is fixed?
Apparently nobody knows when this will be back in service. Transport Victoria don't know and the shopping centre have no timeline.
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Now taking bets: will Hell freeze over before the Box Hill Bus Station escalator is fixed?
Apparently nobody knows when this will be back in service. Transport Victoria don't know and the shopping centre have no timeline.
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Now taking bets: will Hell freeze over before the Box Hill Bus Station escalator is fixed?
Apparently nobody knows when this will be back in service. Transport Victoria don't know and the shopping centre have no timeline.
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Now taking bets: will Hell freeze over before the Box Hill Bus Station escalator is fixed?
Apparently nobody knows when this will be back in service. Transport Victoria don't know and the shopping centre have no timeline.
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Coming up to the one week anniversary since the Box Hill Bus Station escalator broke down.
Again.
No signs of it being fixed and no communication from Transport Victoria or Vicinity Centres.
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Once again the escalator at the Box Hill Bus Station has broken down.
This time it's the escalator going up, which also means that passengers can't use the stairs. This only leaves the single lift at the opposite end of the shopping centre that is slow, dirty and - at best - fits six people.
This is completely inadequate for one of the busiest bus interchanges in the entire state of Victoria.
I've updated the counter accordingly.
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New post: the broken Box Hill Bus Station lift https://philipmallis.com/2026/02/05/the-broken-box-hill-bus-station-lift/
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One other ongoing disruption is that the only lift to access the rooftop Box Hill Bus Station is still broken. It's been broken since at least last week. This is a major problem and is being poorly managed.
There is no disruption information anywhere from PTV or public transport operators.
There is no alternative for people to get to or from the bus station if they are in a wheelchair or otherwise need to use a lift.
This is on private property (a shopping centre) so it is entirely dependent on them to fix anything, and they don't seem to be in any hurry.
Not the escalator this time but still just as disruptive!
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The Transport Victoria website has been updated and now includes an "AI Chatbot" of questionable utility.
Can't answer very basic questions and doesn't seem to add much value to the website. I would rather they focus their effort on fixing the many errors and improving things like wayfinding online and across the network instead.
It can be accessed by clicking on the chat icon in the bottom right hand corner of your screen but only appears on some webpages (notably not the homepage). Should work on this page: https://transport.vic.gov.au/help-and-support/other-public-transport-help/find-lost-property-on-a-train-tram-or-bus
#Melbourne #MelbourneTrains #MelbourneTrams #MelbourneBuses #PublicTransport #Transit #ai
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First bus that I've seen fitted with the new myki readers. Kinetic bus 388009.
They do take up a bit more space than the older ones and are liable to be bumped into on account of the card reader jutting out - especially as they are near the doors - but they do seem more responsive and easier to use.
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Rejoice! The down escalator appears to be fixed (for now) and is working as of today. Nearly a week of it being broken.
So far it has been broken for nearly a third of the year (30% of 2025).
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Unfortunately it looks like we're set for a repeat of the 2024-2025 saga when the down escalator at the Box Hill Bus Station was broken for over four months.
It has now been broken again for at least five days straight. No signage or assistance for people to figure out how to get down.
This evening the up escalator was broken as well, and people were walking up and down it because there was no signs or anything else on what to do.
Once again an appalling situation at one of Melbourne's busiest bus interchanges with no information on what is happening or when it will be fixed.
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The down escalator at Box Hill is broken yet again! Only 194 days since it was fixed.
Hopefully it doesn't take over four months to repair again...
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At least 100 people waiting for late buses on Lonsdale Street on a Sunday. Some are running 30+ minutes late.
There are no bus lanes or other bus priority on what is the busiest bus corridor in the CBD.
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Kinetic bubble bus operating a Route 504 service at the north end of Rathdowne Street in Carlton North
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Bus passengers of the eastern suburbs - rejoice!
Despite breaking down again yesterday, it seems that the Box Hill Bus Station escalator is back up and running today.
Have updated the counter accordingly and hopefully I can now shut up about it: https://philipmallis.com/2025/02/07/the-box-hill-bus-station-escalator-saga/
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I'm afraid reports of the Box Hill Bus Station escalator working at lunchtime today are no longer correct.
As of 6pm it's now broken again. Guess I'll keep the counter going!
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Hearing reports that after 134 days, the Box Hill Bus Station escalator has finally been fixed. Confirmation by yours truly to come shortly.
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Another Easter, another lot of incorrect and unclear public transport service information. A good summary of the errors is given in this article from the Bus & Coach Society of Victoria: https://bcsv.org.au/vm/public-holiday-buses/
#PublicTransport #Transit #PTV #MelbourneBuses #Melbourne #easter2025
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It only took 132 days but a disruption is finally showing on the PTV app. Better late than never I guess!
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Another thing with the ongoing Box Hill Bus Station escalator situation is the absolutely abysmal wayfinding and passenger information. These photos here show the only two signs on display at the bus station.
The first is completely wrong on all counts. The escalators aren't "being upgraded", they're broken. No work is being done to fix them and this certainly doesn't count as an "upgrade".
Worse, the directions on the sign are completely wrong. It looks like it's been moved from another part of the shopping centre with no thought given to its relevance.
The second sign is factually correct but is unnecessarily passive aggressive (why underline "any"...), is poorly sited and far too small. It's also poorly worded - I can guarantee that almost nobody knows where the "South Professional Suites" are located.
After 100 days of the only escalator being broken at one of the busiest bus interchanges in Victoria the very least we can expect is to be kept informed and treated with a little bit of dignity. There has been more than adequate time to at least plan this serious disruption a lot better.
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It looks like that the other escalator at Box Hill Bus Station has now broken. People are now forced to walk up.
EDIT: as of 6pm the up escalator is working again
We're also approaching 100 days since the down escalator broke down. Still no ETA on when it will be fixed and the conditions for passengers are still poor.
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New post from me this morning about the ongoing situation with broken escalators at Box Hill Bus Station:
https://philipmallis.com/2025/02/07/the-box-hill-bus-station-escalator-saga/#Melbourne #PublicTransport #Transit #MelbourneBuses #accessibility
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It's coming up to a month since this escalator broke - the only one coming down from Box Hill Bus Station.
The only alternative route is much longer, down a poorly-lit and unpleasant staircase, or in a tiny and slow lift.
Thousands of people use this bus interchange every day and even when everything is working it's a pretty poor passenger experience. When things like this do break at a major stop like this one it's essential to fix it with the haste it deserves.
#MelbourneBuses #BoxHill #Melbourne #Transit #PublicTransport
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It's coming up to a month since this escalator broke - the only one coming down from Box Hill Bus Station.
The only alternative route is much longer, down a poorly-lit and unpleasant staircase, or in a tiny and slow lift.
Thousands of people use this bus interchange every day and even when everything is working it's a pretty poor passenger experience. When things like this do break at a major stop like this one it's essential to fix it with the haste it deserves.
#MelbourneBuses #BoxHill #Melbourne #Transit #PublicTransport
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It's coming up to a month since this escalator broke - the only one coming down from Box Hill Bus Station.
The only alternative route is much longer, down a poorly-lit and unpleasant staircase, or in a tiny and slow lift.
Thousands of people use this bus interchange every day and even when everything is working it's a pretty poor passenger experience. When things like this do break at a major stop like this one it's essential to fix it with the haste it deserves.
#MelbourneBuses #BoxHill #Melbourne #Transit #PublicTransport
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It's coming up to a month since this escalator broke - the only one coming down from Box Hill Bus Station.
The only alternative route is much longer, down a poorly-lit and unpleasant staircase, or in a tiny and slow lift.
Thousands of people use this bus interchange every day and even when everything is working it's a pretty poor passenger experience. When things like this do break at a major stop like this one it's essential to fix it with the haste it deserves.
#MelbourneBuses #BoxHill #Melbourne #Transit #PublicTransport
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It's coming up to a month since this escalator broke - the only one coming down from Box Hill Bus Station.
The only alternative route is much longer, down a poorly-lit and unpleasant staircase, or in a tiny and slow lift.
Thousands of people use this bus interchange every day and even when everything is working it's a pretty poor passenger experience. When things like this do break at a major stop like this one it's essential to fix it with the haste it deserves.
#MelbourneBuses #BoxHill #Melbourne #Transit #PublicTransport
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Move over Southern Cross Station - there's a new contender for the least reliable escalators in Melbourne.
These are the only escalators to and from Box Hill Bus Station and have broken at least three times just in the past few months.
Each time they've been broken for at least a fortnight, sometimes longer. This has been an ongoing problem for many years with no signs of anything being changed.
#Melbourne #MelbourneBuses #MelbourneTrains #PublicTransport #Transit
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One of the most important things to provide for public transport lines is frequency.
This is a typical passenger loading on Johnston Street at Brunswick Street for the 200/207 bus corridor which provides a combined 15 minute headway across most of the day on weekends. Could still be 10 minutes though given demand.
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Tram bustitution on the route 78 is still in place following the building fire further south on Chapel Street on Thursday last week
#MelbourneTrams #YarraTrams #MelbourneBuses #PublicTransport #BusReplacement
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So the bus stop at Corhampton Road on Doncaster Road in North Balwyn for Route 207 seems to have disappeared off the face of the Earth according to PTV...
Weirdly it is showing up on the combined 200-207 timetable but not on the individual timetables.
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A good example of public transport comms and marketing.
This is a poster advertising the recent introduction of Sunday services on the route 612 bus on the concourse at Camberwell Station. It's a good location to advertise this improvement because it is directly in front of an audience with a potentially high propensity to use it (rail passengers).
We need to see more intermodal promotion of services like this.
#PublicTransport #Transit #Melbourne #MelbourneBuses #MelbourneTrains
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Over 10 years ago the bus interchange at Doncaster Shopping Centre was renovated. This was a noticeable improvement from the old stops and very welcome.
However, this project also created one problem that has still not been fixed today. The Smartbus live departure displays.
The route 902/903 stops used to be at the south end of the interchange where the displays were originally installed. But during the renovation these moved to the north end. Someone decided that it wasn't worth moving these displays as well, so now they are still at the old stops - one of which is now completely disused.
Not only has rendered the displays effectively useless but also creates confusion. Some people assume that these displays are located where the bus departs (not an unreasonable assumption). So they end up waiting at the wrong stop. I have seen some even miss their bus because of this.
Moving these two displays 70 metres north to the correct location would cost next to nothing and make a big difference. Yet here we are, ten years later, with the same problem, and no signs of it ever being fixed.
#PublicTransport #MelbourneBuses #Transit #ShowMeASign #Melbourne
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This is the queue of passengers waiting for the route 903 bus towards Altona. About 35-40 people all up.
We've known this for ages but 30 minute headways on the 903 and other Smartbus routes on weekends is woefully inadequate. You can see one reason why in this photo, which happens regularly.
A boost to at least every 20 minute headways on this busiest section would be easy to justify with regular high loadings like this.
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Usually we talk about advertising covering windows on buses and trams and their impact on passenger accessibility and amenity specifically at night. And rightly so.
But they are also bad during the day, especially after rain.
See here in the photo below how the adwrap makes it very hard to see anything outside, let alone read any signs.
Advertising on public transport is fine but not to the point where it negatively affects passengers or staff. Could be easily fixed in contracts or other mechanism.
#MelbourneBuses #Melbourne #PublicTransport #Transit #accessibility
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PTV have had over four months to sort out a major ongoing bus disruption. But unfortunately there are still many problems.
Buses are skipping all city stops due to a rally. This happens every Sunday.
But there are still tens of passengers waiting for buses at these stops, like here on Lonsdale Street at Swanston Street. Why?
The main reason is there is absent, wrong or badly communicated information. For example, the "live departure" screens at stops show buses arriving and departing as normal when they are not servicing that stop. This is also the case on the PTV website and app.
Any on the ground signs are poorly worded, badly placed and unclear.
There are no staff at any stops. Also no alternative transport information, not even how to get to St Vincents Hospital where buses are operating.
See the previous thread here from January for more: https://aus.social/@philip/111752542105570379
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Looks like someone forgot to install Network Sans on the new office computer
#Melbourne #PTV #MelbourneBuses #ShowMeASign #PublicTransport #Transit
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Strange "Southern Cross Station" destination listed on the temporary bus stop flag on a'Beckett Street near William Street. No metropolitan buses have this as a terminus.
Anyone know what's going on here, or is this yet another error?