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#cxtippingpoint — Public Fediverse posts

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  1. Don't miss Marcy Jacobs, Maryland's Chief Digital Experience Officer, on The #CXTippingPoint podcast!

    She shares insights on building user-centered digital government, from her work at USDS/VA to Maryland's new Digital Service team. It's all about designing services around people.

    Listen now: dorrisconsulting.com/thecxtipp

    #GovTech #CX #CustomerExperience #DigitalGov