#8x8analystupdate — Public Fediverse posts

NASDAQ is in a great location. RT @lizkmiller: This is how I like to experience Times Square. Above it. Way above it. #8x8AnalystUpdate #nasdaqtimessquare

Yep - it’s about time it’s happening !RT @SkypeSenorita: I think this is the first data point I’ve seen on this phenomenon. We all knew it was happening anecdotally. Especially @blairplez :)
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RT @DaveMichels
We are seeing that about half of the customer engagement conversation is occurring outside the contact center. Hunter Middleton, CPO, @8x8 #8x8AnalystUpdate
https://twitter.com/DaveMichels/status/1634213297049182208

Lots of discussion about @8x8 integration with @cognigy for best-in-class conversational AI capabilities. #8x8AnalystUpdate

#CX and customer engagement beyond the #cctr - what I’ve been talking about for years and years. Great to see @8x8 focusing on this. #8x8AnalystUpdate

Good to see @8x8 partnership with @cognigy for intelligent customer assistant - #8x8AnalystUpdate

Lots going on at @8x8. #8x8AnalystUpdate - Sales Workspace, Supervisor Workspace, etc.

Big focus on reducing customer-found defects along with increased innovation speed by @8x8. #8x8AnalystUpdate

Nice to see @8x8 go all-in on #cctr
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RT @KatieWMcPherson
Introducing @8x8 Intelligent Customer Assistant & 8x8 Supervisor Workspace for 8x8 #ContactCenter + a platform-wide integration with #OpenAI. Read how these enhancements transform business & #CCTR performance: https://bit.ly/3L7WK3U #8x8AnalystUpdate https://bit.ly/3mFXh2W
https://twitter.com/KatieWMcPherson/status/1634203136662593537

#8x8AnalystUpdate - @8x8 supporting 300 microservices on new Cloud8 framework.

#8x8AnalystUpdate - how @8x8 uses technology in house- we can be ahead of problems because we’re using our technology and know it works.

#8x8AnalystUpdate - interim CEO Sam Wilson on rapid pace of innovation and focus on #cctr

#8x8AnalystUpdate - it’s all about customer obsession - @8x8 is moving away from collaboration and focusing more on #cctr space.

##8x8AnalystUpdate at the NASDAQ building - communications for the customer obsessed