#readtheflippingemail — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #readtheflippingemail, aggregated by home.social.
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User: "you closed my ticket without doing what I asked, so I'm raising a new ticket😡"
Me: "I did your ticket this morning, the change has been made, so I'm closing this 2nd ticket"
User: "no you didn't, the change hasn't been done!😡"
Me: "yes it has [screenshot], like I said when I closed the 1st ticket, it takes 24 hours to show
User: "well I didn't know that! 😡"
Me: "as above"