#productdev — Public Fediverse posts

Customer support is not a cost center; it's a research lab. Every complaint is a feature request or a bug report in disguise. #customerservice #productdev #startup #growth #userfeedback #business

Build a culture where failure doesn’t sting, it teaches. Teams test freely, learn fast, and treat being wrong as progress. Experimentation powers growth in Practical A/B Testing by Leemay Nassery:
https://pragprog.com/titles/abtest/practical-a-b-testing/
40% off with code pragpicks through the weekend
#productdev

Still making two QR codes—one for Android, one for iOS? 😬
It’s 2025. You don’t need to.

Snipper Link smart links give you one QR that Just Works™.
Less clutter. Better UX. More scans.

📲 One link. Every platform.
Let the tech handle the routing.

https://Snip.Now/OneLinkEveryPlatform

#GrowthMarketing #AppLinks #SmartLinks #QRcode #ProductDev #SnipperLink #MobileMarketing #AdTech #IndieDev

"Once something works, however ungainly it is, the attention moves elsewhere. Security is a business expense that, if it works, has no visible effect whatsoever."

"Unending ransomware attacks are a symptom, not the sickness", writes Rupert Goodwins: https://www.theregister.com/2025/05/12/opinion_column_ransomware/

#policy #ransomware #IT #security #productDev #product #requirements #work #humour #workCulture #cartoons #humor #design #dev #cartoon #productDevelopment #software #WorkChronicles #workCollectives #governance

Why is it so hard to get folks on board with the idea of thoughtfully and intentionally designing your company's behaviors, systems, and environment? @[email protected] dives deep on this question offered up by a regular reader https://cutlefish.substack.com/p/tbm-347-why-dont-our-leaders-care #opensource #productdev

@johncutlefish examines the critical question, "Why do problems fester for so long in companies?" and if structured conflict resolution could be the answer https://cutlefish.substack.com/p/tbm-337-pirates-and-garbage-cans #productdev #digitaltransformation

We like this thoughtful thread about making the research process less burdensome when it involves vulnerable communities, taking into account the time, money, opportunity cost, and emotional toll https://x.com/sft7la/status/1244786515768537088 #ux #uxreseach #productdev #digitaltransformation

The right tools can be a "force multiplier." Here are some tips to approach which tools you test, use, adopt, or discard https://cutlefish.substack.com/p/tbm-323-quick-tool-tips #product #productdev

Every time I see a commercial with a crazy named new drug I just imagine the product dev and marketing teams sitting around a conference room drawing letters from a Scrabble bag.
#productdev #marketing #scrabble #pharmaceuticals

I love wrangling complex problems and answering the why with qual/quant data. It's like solving a puzzle, but with real-world consequences.
#datawrangling #productdev #datascience #analytics