home.social

#mrcooper — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #mrcooper, aggregated by home.social.

  1. I am pretty sure that this #MrCooper #breach notice is legit, but it would be an amusing attack to look up peoples’ mortgage information via public records and then mail them a letter warning of a nonexistent PII breach and inviting them to sign up for a fake “identity monitoring” product that was itself a #phishing scam. Mr Cooper’s identity monitoring provider (MyTrueIdentity.com) already looks like phishing since the domain name, <title>, and page body all have totally different brands.

  2. Mr. Cooper, which held my mortgage servicing had a data breach on Oct 31, 2023 and just now I get a LETTER telling me about it. Personal info, including ss# was accessed. Of course, this was not the first time my info has been leaked…maybe the 4th time, including the equifax breach.
    Now I get to sign up for another service to tell me they found my stuff on the dark web. Not useful.
    #dataBreach #mrcooper

  3. Anyone who's ever had a mortgage with Mr. Cooper is now at risk for ID theft and other fraud, because the leak includes SSN and bank account information.

    Anyone affected should immediately start monitoring all financial accounts on a regular basis (weekly if possible) and checking credit reports on a regular basis (these are now available weekly).

    #MrCooper #Nationstar #DataBreach #IDTheft #Mortgage

  4. Last Friday, the huge mortgage servicing company notified state and federal regulators that the recent cyber attack affected "substantially all of our current and former customers" and resulted in a leak of:

    • customer names
    • addresses
    • dates of birth
    • phone numbers
    • Social Security numbers, and
    • bank account numbers.

    👇

    #MrCooper #Nationstar #DataBreach #IDTheft #Mortgage

  5. Mr. Cooper just spilled the beans - again.

    If Mr. Cooper has ever handled your mortgage, you might remember a couple of months ago when the mortgage firm stopped taking online payments due to a cyberattack.

    👇

    #MrCooper #Nationstar #DataBreach #IDTheft #Mortgage

  6. Just received this letter from the #CEO of #MrCooper referencing their recent #Breach notification.

  7. I guess I'll be getting a hack notification letter from Mr. Cooper soon.

    My wife and I were so excited and proud to pay off our mortgage a few years ago. Sounds like that may not have been enough to get us off Cooper's books and protect our data.

    Story from @zackwhittaker techcrunch.com/2023/12/18/mr-c

    #infosec #hacking #hack #realestate #mrcooper #mortgage

  8. While Mr. Cooper has not disclosed whether the attackers issued a ransom demand following the security breach, the company encourages affected customers to closely monitor their credit reports and bank accounts.

    #Cybersecurity #MrCooper #DataBreach #USA #Cyberattack

    cybersec84.wordpress.com/2023/

  9. Do not call them, do not email them, do not reach out to them on social media.

    Instead, you MUST write a letter to them, explaining the error, and you must send it to this address only:

    Notice Of Error/Request For Information
    Attn: Customer Relations
    PO Box 619098
    Dallas, TX 75261-9741

    Send it certified mail, return receipt requested. Your mortgage is too important to skimp on postage.

    #RESPA #MrCooper #Nationstar

  10. Now, they have stopped accepting payments at all due to a hacking attack and data breach that has left their payment systems shut down for over a week.

    The company has promised that no one will suffer from "late fees, penalties, or negative credit reporting" as a result of the attack.

    If Mr. Cooper has made a mistake in handling your mortgage, a phone call WILL NOT PROTECT YOUR RIGHTS.

    👇

    #RESPA #MrCooper #Nationstar

  11. If your mortgage is with Mr. Cooper (Nationstar), you're in a world of pain—again.

    It was just a couple of years ago when the mortgage servicing giant double- and triple-charged many homeowners' mortgage payments, leaving many with empty bank accounts and overdraft fees.

    👇

    #RESPA #MrCooper #Nationstar