#customerservices — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customerservices, aggregated by home.social.
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https://www.europesays.com/ie/704079/ Bank strike from Sept 28-30: Why are employees demanding 5-day work week and pension tweak? #5DayWorkWeek #BankStrike #BankUnionDemands #BankUnionStrike #BanksInIndia #Business #CustomerServices #Éire #FiveDayBankingWeek #IE #Ireland #NationwideStrike #nps #PensionReforms #PersonalFinance #PersonalFinance #WhenIsBankStrike
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Bolt's ChatBot Runs Amok
Bolt's customer support chatbot acknowledged a missing food item and twice refused a refund, swapping personas to dress automated denial as human review. A GDPR Article 22 case waiting to happen.
https://www.thatprivacyguy.com/blog/bolts-chatbot-runs-amok
#ai #compliance #technology #chatbots #CustomerServices #gdpr #ConsumerRights #AiAct
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Bolt's ChatBot Runs Amok
Bolt's customer support chatbot acknowledged a missing food item and twice refused a refund, swapping personas to dress automated denial as human review. A GDPR Article 22 case waiting to happen.
https://www.thatprivacyguy.com/blog/bolts-chatbot-runs-amok
#ai #compliance #technology #chatbots #CustomerServices #gdpr #ConsumerRights #AiAct
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Bolt's ChatBot Runs Amok
Bolt's customer support chatbot acknowledged a missing food item and twice refused a refund, swapping personas to dress automated denial as human review. A GDPR Article 22 case waiting to happen.
https://www.thatprivacyguy.com/blog/bolts-chatbot-runs-amok
#ai #compliance #technology #chatbots #CustomerServices #gdpr #ConsumerRights #AiAct
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Bolt's ChatBot Runs Amok
Bolt's customer support chatbot acknowledged a missing food item and twice refused a refund, swapping personas to dress automated denial as human review. A GDPR Article 22 case waiting to happen.
https://www.thatprivacyguy.com/blog/bolts-chatbot-runs-amok
#ai #compliance #technology #chatbots #CustomerServices #gdpr #ConsumerRights #AiAct
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I just had an impressively pleasant customer service experience with @fastmail. Turns out it wasn't even their issue, but they responded quickly and in exactly the level of detail I needed.
It's so sad that it's so uncommon that it's worth tooting about...
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I just had an impressively pleasant customer service experience with @fastmail. Turns out it wasn't even their issue, but they responded quickly and in exactly the level of detail I needed.
It's so sad that it's so uncommon that it's worth tooting about...
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I just had an impressively pleasant customer service experience with @fastmail. Turns out it wasn't even their issue, but they responded quickly and in exactly the level of detail I needed.
It's so sad that it's so uncommon that it's worth tooting about...
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I just had an impressively pleasant customer service experience with @fastmail. Turns out it wasn't even their issue, but they responded quickly and in exactly the level of detail I needed.
It's so sad that it's so uncommon that it's worth tooting about...
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If you work in #CustomerServices and you are looking to get fired - then an #AI I was talking to just suggested this as a tactic:
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If you work in #CustomerServices and you are looking to get fired - then an #AI I was talking to just suggested this as a tactic:
😂 -
If you work in #CustomerServices and you are looking to get fired - then an #AI I was talking to just suggested this as a tactic:
😂 -
I see that Curve card has a lot of 1* reviews on Trustpilot… I was about to add mine to the mix. They responded to @eliotlovell 's fraud alert TWO MONTHS after he emailed them, by blocking his virtual card, and asking where to send a new physical one!
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I see that Curve card has a lot of 1* reviews on Trustpilot… I was about to add mine to the mix. They responded to @eliotlovell 's fraud alert TWO MONTHS after he emailed them, by blocking his virtual card, and asking where to send a new physical one!
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I see that Curve card has a lot of 1* reviews on Trustpilot… I was about to add mine to the mix. They responded to @eliotlovell 's fraud alert TWO MONTHS after he emailed them, by blocking his virtual card, and asking where to send a new physical one!
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I see that Curve card has a lot of 1* reviews on Trustpilot… I was about to add mine to the mix. They responded to @eliotlovell 's fraud alert TWO MONTHS after he emailed them, by blocking his virtual card, and asking where to send a new physical one!
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Customer service departments everywhere are breathing a heavy sigh of releif, after realising they won't have to deal with a highly visible and viral public complaint calling out their bullshit in a few months time.
#birdsite #customerservices #complaint -
Customer service departments everywhere are breathing a heavy sigh of releif, after realising they won't have to deal with a highly visible and viral public complaint calling out their bullshit in a few months time.
#birdsite #customerservices #complaint -
Customer service departments everywhere are breathing a heavy sigh of releif, after realising they won't have to deal with a highly visible and viral public complaint calling out their bullshit in a few months time.
#birdsite #customerservices #complaint -
Amazing how: "I'll 'phone you back in one hour", never happens.
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Amazing how: "I'll 'phone you back in one hour", never happens.