#customerlockin — Public Fediverse posts

Customer Lock In

Wir müssen da mehr darüber reden. Ausserhalb der IT Blase ist viel zu-wenig Menschen bewusst was dies genau bedeutet und kostet.

#CustomerLockIn #OpenStandards

So, like, I've been complaining for awhile that #Gmail has been getting increasingly gatekeepery about letting messages through, right?

I sent a message (from my self-hosted email server) to someone a couple of days ago and never heard back, so this morning I went into Gmail to resend (forward from me to Gmail, then from Gmail to them) it, as one does, and I happened to notice that one of the messages in my Gmail spam folder was a message from "[email protected]".

Google spammed one of its own internally-generated messages.

For me, this kind of moves it from the category of "perhaps excessive but nonetheless extremely diligent spam-filtering" to "we don't actually know WTF we're doing; turn up the dials on the security theatre so nobody notices".

#digitalGatekeeping #customerLockIn

So, like, I've been complaining for awhile that #Gmail has been getting increasingly gatekeepery about letting messages through, right?

I sent a message (from my self-hosted email server) to someone a couple of days ago and never heard back, so this morning I went into Gmail to resend (forward from me to Gmail, then from Gmail to them) it, as one does, and I happened to notice that one of the messages in my Gmail spam folder was a message from "[email protected]".

Google spammed one of its own internally-generated messages.

For me, this kind of moves it from the category of "perhaps excessive but nonetheless extremely diligent spam-filtering" to "we don't actually know WTF we're doing; turn up the dials on the security theatre so nobody notices".

#digitalGatekeeping #customerLockIn