This is what happens when you are too lazy to read your own emails!!! No sympathy!
"A Microsoft 365 outage in Exchange Online caused widespread email and update delays on Thursday and Friday. Both #ChatGPT and #Claude struggled to access #Microsoft365 mailboxes during the disruption. This technical failure created unique risks for companies utilizing AI agents to manage email inboxes. Because an empty inbox and a stuck delivery look identical to an AI, agents processed delayed messages after human representatives had already resolved the requests. Consequently, these automated actions inadvertently overwrote previous phone updates made by customers. Microsoft extended its email timeout window to 48 hours to protect delayed messages, but businesses must establish clear protocols to handle backlogs and prevent conflicts."
#AIAgents #AISucks #AIDependence #Technology #MicrosoftOutage