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  1. An AI sales agent should not have the same authority in every deal.

    BCG distinguishes augmented, assisted and autonomous selling. A routine transaction may support more automation; a complex enterprise decision may need negotiation and relationship judgement.

    Choose the model around the buying decision and define the point where a person takes responsibility.

    #AI #B2B

    Source: BCG, “How AI Agents Will Transform B2B Sales”

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