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  1. Ambiguous much?

    I can't tell if I owe them anything or not.

    The auto-payment didn't go through yesterday (credit card full), but they might have used a backup method after that. There's no follow-up email to indicate that this happened... and this screen claims that I simultaneously owe $80 due Feb. 26 (yesterday), have a current balance of $0.00, and have a total of $80 (not $160, which would be the case if I hadn't paid this month) due in late March.

    Is this a case of deliberately being unclear so they can charge late fees when people think they've paid but haven't?

    #SpectrumCable #WebSiteGripe