#ticketingsystem — Public Fediverse posts on home.social

Ben Curthoys @[email protected] · 2026-02-12 · 14:04 UTC

I don't think any of my box office ticketing people are here in the fediverse, but just in case - I'm going to be speaking at the Ticketing Professionals Conference 2026 #tpc2026 about the benefits of having a customer friendly refund policy as an alternative to making flexibility another way of squeezing the last few pennies out of someone, and I'm posting about it because I have been asked to.

https://ticketingprofessionals.co.uk/sessions/the-merchant-of-flexibility-how-the-australian-shakespeare-company-lets-customers-choose/

#boxoffice #ticketingindustry #Ticketingsystem

#tpc2026 #boxoffice #ticketingindustry #ticketingsystem

Pedro Fonseca @[email protected] · 2025-11-28 · 16:36 UTC

Hey Internet!

I’ve got a chance to pitch an open-source ticketing system, and I’d love to recommend something better than the Jira and the clones out there.

Got solid options (bonus points if they’re European)? Hit me!

#opensource #ticketingsystem

cc @hal_pomeranz @saramg @DiogoConstantino @EUCommission @jt_rebelo @jwildeboer

#opensource #ticketingsystem

Jake in the desert @[email protected] · 2024-09-18 · 14:33 UTC

Great piece @j9t posted yesterday on ticket management - the importance of managing a ticketing system right, best practices, etc.

In my experience, a ticketing system will always work if maintained correctly.

https://meiert.com/en/blog/on-ticket-management

#ticketing #TicketingSystem #TicketingSystems #ManagingWork

#ticketing #ticketingsystem #ticketingsystems #managingwork

PaulaToThePeople 😷 @[email protected] · 2024-06-01 · 17:49 UTC

CW: seeking software recommendations

Hi, I'm looking for a #FreeSoftware #SelfHosted #TicketingSystem.

The one main feature I need: Users should be able to send me tickets without having to register an account.

I went through this list: https://github.com/awesome-selfhosted/awesome-selfhosted?tab=readme-ov-file#ticketing
But none of the websites mention, whether users can send tickets without an account or provide a user-side demo.

Other features I want:
* either option to leave contact info or custom link to track progress of ticket or add/edit information
* option to register an account if you want to
* no AI integration
* not too hard to self-host

Possible workarounds I would accept:
* a shared guest user account with publicly available login info so anyone can create tickets - but without the ability to edit the profile and add personal information or any other privacy/security flaws
* login via Mastodon or other Fediverse account (since Fediverse users will be the main target audience)

Thanks

#BoostsWelcome #help #FollowerPower #SoftwareRecommendation #ticket #ticketing #HelpDesk #BugTracker #IssueTracker #kanban

#freesoftware #selfhosted #ticketingsystem #boostswelcome #help #followerpower

PaulaToThePeople 😷 @[email protected] · 2024-06-01 · 17:49 UTC

CW: seeking software recommendations

Hi, I'm looking for a #FreeSoftware #SelfHosted #TicketingSystem.

The one main feature I need: Users should be able to send me tickets without having to register an account.

I went through this list: https://github.com/awesome-selfhosted/awesome-selfhosted?tab=readme-ov-file#ticketing
But none of the websites mention, whether users can send tickets without an account or provide a user-side demo.

Other features I want:
* either option to leave contact info or custom link to track progress of ticket or add/edit information
* option to register an account if you want to
* no AI integration
* not too hard to self-host

Possible workarounds I would accept:
* a shared guest user account with publicly available login info so anyone can create tickets - but without the ability to edit the profile and add personal information or any other privacy/security flaws
* login via Mastodon or other Fediverse account (since Fediverse users will be the main target audience)

Thanks

#BoostsWelcome #help #FollowerPower #SoftwareRecommendation #ticket #ticketing #HelpDesk #BugTracker #IssueTracker #kanban

#freesoftware #selfhosted #ticketingsystem #boostswelcome #help #followerpower

PaulaToThePeople 😷 @[email protected] · 2024-06-01 · 17:49 UTC

CW: seeking software recommendations

Hi, I'm looking for a #FreeSoftware #SelfHosted #TicketingSystem.

The one main feature I need: Users should be able to send me tickets without having to register an account.

I went through this list: https://github.com/awesome-selfhosted/awesome-selfhosted?tab=readme-ov-file#ticketing
But none of the websites mention, whether users can send tickets without an account or provide a user-side demo.

Other features I want:
* either option to leave contact info or custom link to track progress of ticket or add/edit information
* option to register an account if you want to
* no AI integration
* not too hard to self-host

Possible workarounds I would accept:
* a shared guest user account with publicly available login info so anyone can create tickets - but without the ability to edit the profile and add personal information or any other privacy/security flaws
* login via Mastodon or other Fediverse account (since Fediverse users will be the main target audience)

Thanks

#BoostsWelcome #help #FollowerPower #SoftwareRecommendation #ticket #ticketing #HelpDesk #BugTracker #IssueTracker #kanban

#freesoftware #selfhosted #ticketingsystem #boostswelcome #help #followerpower

PaulaToThePeople 😷 @[email protected] · 2024-06-01 · 17:49 UTC

CW: seeking software recommendations

Hi, I'm looking for a #FreeSoftware #SelfHosted #TicketingSystem.

The one main feature I need: Users should be able to send me tickets without having to register an account.

I went through this list: https://github.com/awesome-selfhosted/awesome-selfhosted?tab=readme-ov-file#ticketing
But none of the websites mention, whether users can send tickets without an account or provide a user-side demo.

Other features I want:
* either option to leave contact info or custom link to track progress of ticket or add/edit information
* option to register an account if you want to
* no AI integration
* not too hard to self-host

Possible workarounds I would accept:
* a shared guest user account with publicly available login info so anyone can create tickets - but without the ability to edit the profile and add personal information or any other privacy/security flaws
* login via Mastodon or other Fediverse account (since Fediverse users will be the main target audience)

Thanks

#BoostsWelcome #help #FollowerPower #SoftwareRecommendation #ticket #ticketing #HelpDesk #BugTracker #IssueTracker #kanban

#kanban #issuetracker #bugtracker #helpdesk #ticketing #ticket

PaulaToThePeople 😷 @[email protected] · 2024-06-01 · 17:49 UTC

CW: seeking software recommendations

Hi, I'm looking for a #FreeSoftware #SelfHosted #TicketingSystem.

The one main feature I need: Users should be able to send me tickets without having to register an account.

I went through this list: https://github.com/awesome-selfhosted/awesome-selfhosted?tab=readme-ov-file#ticketing
But none of the websites mention, whether users can send tickets without an account or provide a user-side demo.

Other features I want:
* either option to leave contact info or custom link to track progress of ticket or add/edit information
* option to register an account if you want to
* no AI integration
* not too hard to self-host

Possible workarounds I would accept:
* a shared guest user account with publicly available login info so anyone can create tickets - but without the ability to edit the profile and add personal information or any other privacy/security flaws
* login via Mastodon or other Fediverse account (since Fediverse users will be the main target audience)

Thanks

#BoostsWelcome #help #FollowerPower #SoftwareRecommendation #ticket #ticketing #HelpDesk #BugTracker #IssueTracker #kanban

#freesoftware #selfhosted #ticketingsystem #boostswelcome #help #followerpower

Claudius Link @[email protected] · 2024-05-07 · 08:19 UTC

Gerade noch https://eveeno.com/ kennengelernt. Ist mit ~5% inklusiv Zahlungsprovider vergleichsweis günstig

#TicketingSystem

#ticketingsystem

Jonathan Blackshire @[email protected] · 2024-02-01 · 17:02 UTC

Looking for a #Spiceworks alternative. Free is nice, but not required. Must have 2FA for login. IP Whitelisting, O365/AD Integration, and Inventory Management are a plus. Hit me. #HelpDesk #TicketingSystem #TechSupport

#spiceworks #helpdesk #ticketingsystem #techsupport

Jonathan Blackshire @[email protected] · 2024-02-01 · 17:02 UTC

Looking for a #Spiceworks alternative. Free is nice, but not required. Must have 2FA for login. IP Whitelisting, O365/AD Integration, and Inventory Management are a plus. Hit me. #HelpDesk #TicketingSystem #TechSupport

#spiceworks #helpdesk #ticketingsystem #techsupport

Jonathan Blackshire @[email protected] · 2024-02-01 · 17:02 UTC

Looking for a #Spiceworks alternative. Free is nice, but not required. Must have 2FA for login. IP Whitelisting, O365/AD Integration, and Inventory Management are a plus. Hit me. #HelpDesk #TicketingSystem #TechSupport

#spiceworks #helpdesk #ticketingsystem #techsupport

Jonathan Blackshire @[email protected] · 2024-02-01 · 17:02 UTC

Looking for a #Spiceworks alternative. Free is nice, but not required. Must have 2FA for login. IP Whitelisting, O365/AD Integration, and Inventory Management are a plus. Hit me. #HelpDesk #TicketingSystem #TechSupport

#techsupport #ticketingsystem #helpdesk #spiceworks