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#teksavvy — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #teksavvy, aggregated by home.social.

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  1. My home internet was down over the weekend.

    I phoned #Teksavvy and got through to a human pretty quickly. They asked me to try a few things, then determined it was a problem with Bell's wire. So they arranged for Bell to come.

    While here, the #Bell technician offered me a deal to switch back. And it seems like a good price.

    But Teksavvy doesn't fob me off on a chatbot. So score one for customer service. I'm sticking with them.

  2. My home internet was down over the weekend.

    I phoned #Teksavvy and got through to a human pretty quickly. They asked me to try a few things, then determined it was a problem with Bell's wire. So they arranged for Bell to come.

    While here, the #Bell technician offered me a deal to switch back. And it seems like a good price.

    But Teksavvy doesn't fob me off on a chatbot. So score one for customer service. I'm sticking with them.

  3. @vocalone if you want cheap reliable internet service, best to move to an advanced civilization, like Romania 😔

    In my experience with #teksavvy, while an email to support is often useless, phone calls are handled, and in 9 years of subscribing, the only issues I've had were traced to Bell-Rogers who still own the last mile, because Canada.

    If we want better, we need to have more beers with CRTC execs.

  4. @vocalone if you want cheap reliable internet service, best to move to an advanced civilization, like Romania 😔

    In my experience with #teksavvy, while an email to support is often useless, phone calls are handled, and in 9 years of subscribing, the only issues I've had were traced to Bell-Rogers who still own the last mile, because Canada.

    If we want better, we need to have more beers with CRTC execs.

  5. My #Teksavvy internet had an outage that started 24 hours ago. It was solved within 12 hours. But now my cable modem won't connect to the internet, despite all my cable swapping and magical incantions.

    Someone will come tomorrow to troubleshoot. That's a looong outage for me. Anyone else in #Toronto experiencing this?

  6. My #Teksavvy internet had an outage that started 24 hours ago. It was solved within 12 hours. But now my cable modem won't connect to the internet, despite all my cable swapping and magical incantions.

    Someone will come tomorrow to troubleshoot. That's a looong outage for me. Anyone else in #Toronto experiencing this?

  7. Ok, it seems we're getting there. He's stayed extra long to, at least, give me a solution, albeit temporary until #Rogers Maintenance can fix the problem permanently. THE SQUIRRELS HAD CHEWED THRU SOME OF THE CABLES. #toronto #TekSavvy #dailyLife

  8. The slime also evolves, apparently. Today nxdomain.no/~peter/wankstortio (nxdomain.no/~peter/wankstortio) inboxed, as far as I can recall the first #wankstortion message received here over #IPv6 (and likely inboxed for that reason, bypassing the IPv4 only #spamd).

    See "The Despicable, No Good, Blackmail Campaign Targeting ... Imaginary Friends?" nxdomain.no/~peter/despicable_ and links therein for some background #cybercrime #scams #sextortion #bitcon #bitcoin #cryptotulips #cryptocurrency #extortion #teksavvy

  9. The slime also evolves, apparently. Today nxdomain.no/~peter/wankstortio (nxdomain.no/~peter/wankstortio) inboxed, as far as I can recall the first #wankstortion message received here over #IPv6 (and likely inboxed for that reason, bypassing the IPv4 only #spamd).

    See "The Despicable, No Good, Blackmail Campaign Targeting ... Imaginary Friends?" nxdomain.no/~peter/despicable_ and links therein for some background #cybercrime #scams #sextortion #bitcon #bitcoin #cryptotulips #cryptocurrency #extortion #teksavvy

  10. Not the response I expected from #teksavvy — internet dropped at 13:05 and tech support can only say "if it requires a service call it won't happen today"

    Really?! 😳

  11. Not the response I expected from #teksavvy — internet dropped at 13:05 and tech support can only say "if it requires a service call it won't happen today"

    Really?! 😳

  12. Does anyone have #TekSavvy TV? I'm sick and tired of how crappy the #TELUS TV app is after being forced out of PikTV.

    The Apple TV TELUS app is complete garbage, practically unnavigable, and recently requires us to sign in every 24 hours despite the Apple TV having the credentials stored.

    We have already have TekSavvy cable for our backup internet to make sure we don't have interruption working from home>

    I'm not buying a sketchy Android box and would rather support a Canadian service.

  13. Does anyone have #TekSavvy TV? I'm sick and tired of how crappy the #TELUS TV app is after being forced out of PikTV.

    The Apple TV TELUS app is complete garbage, practically unnavigable, and recently requires us to sign in every 24 hours despite the Apple TV having the credentials stored.

    We have already have TekSavvy cable for our backup internet to make sure we don't have interruption working from home>

    I'm not buying a sketchy Android box and would rather support a Canadian service.

  14. So it turns out that this random high latency issue I've been having since April/May kind of time frame here in #Ottawa on #Rogers infrastructure (actually using #TekSavvy) appears to, in fact, not just be me having the issue. It is impacting everyone in my neighbourhood on the same fibre uplink. Also everyone on the neighbouring box with it's own fibre uplink. So presumably hundreds of people have been impacted for months.

    (Graphs from yesterday demonstrating the issue on channel 5 upstream)

  15. Sucessful native IPv6 setup with #Teksavvy over Bell Fibre and an EdgeRouter, something Bell has no interest in.

    If you believe in telcom competition, support the last independent nation wide Indie ISP.

    Good indie ISPs exist but only in certain buildings in certain cities.

    Cc @andykm

    #TPIA #telcom #CRTC #CANpoli

  16. Sucessful native IPv6 setup with #Teksavvy over Bell Fibre and an EdgeRouter, something Bell has no interest in.

    If you believe in telcom competition, support the last independent nation wide Indie ISP.

    Good indie ISPs exist but only in certain buildings in certain cities.

    Cc @andykm

    #TPIA #telcom #CRTC #CANpoli