home.social

#taobao — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #taobao, aggregated by home.social.

  1. My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.

    (Note: content is translated by ChatGPT.)

    #Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience