#taobao — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #taobao, aggregated by home.social.
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My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.
(Note: content is translated by ChatGPT.)
#Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience