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#stress-cases — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #stress-cases, aggregated by home.social.

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  1. “Stress cases” in UX make me sad.

    I’m at Quest Diagnostics (for non-Americans, a chain of clinics where we can get bloodwork, etc. done). They redesigned the check-in kiosks and they are screwing EVERYBODY UP.

    This neighborhood is full of seniors and non-English-speaking immigrants, and handling these kiosks with being flustered on top of that…the lobby was mad at the nurses, the nurses were mad at Quest IT…such a mess.

    #StressCases #UX #DesignForDiversity #QuestDiagnostics