#servicemanagement — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #servicemanagement, aggregated by home.social.
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Questioning my future in the technology industry due to AI...but not because it's good: https://andrewmelder.com/2026/05/01/questioning-my-future-in-the.html
#AI #Technology #Career #ServiceManagement #ITSM #MentalHealth
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State school catering in Italy during the COVID-19 pandemic: a qualitative study
Abstract The complex value of school meals for children and families is well documented. In Italy, school cafeterias have…
#dining #cooking #diet #food #Italiandiet #Covid-19Pandemic #foodsecurity #Italia #Italian #ItalianDiet #italiano #italy #Schoolcafeterias #schoolclosures #servicemanagement
https://www.diningandcooking.com/2559397/state-school-catering-in-italy-during-the-covid-19-pandemic-a-qualitative-study/ -
State school catering in Italy during the COVID-19 pandemic: a qualitative study https://www.diningandcooking.com/2559397/state-school-catering-in-italy-during-the-covid-19-pandemic-a-qualitative-study/ #Covid19Pandemic #FoodSecurity #Italia #Italian #ItalianDiet #italiano #italy #SchoolCafeterias #SchoolClosures #ServiceManagement
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A bold vision: modernizing ITIL 4 with AI, experience, adaptability—your views matter too! #ITIL4, #ServiceManagement, #ITSM2025, #AgenticAI, #ExperienceMetrics, #DigitalTransformation, #Innovation, #Leadership
https://www.linkedin.com/pulse/itil-4-modernizing-service-management-future-sanjay-k-mohindroo--wasqc -
Great insights! AI-powered ITSM is redefining service management—driving CIO priorities, IT operating model evolution, and digital transformation leadership. #DigitalTransformation #Leadership #EmergingTechnology #Strategy #CIOPriorities #ITOperatingModelEvolution #DataDrivenIT #AIITSM #ServiceManagement
https://medium.com/@sanjay.mohindroo66/ai-powered-itsm-the-next-frontier-of-service-management-ba5ed53ce5af -
Is the IT organization investing in IT or just spending budget? 79% of organizations want better ability to measure and attribute service quality
(Scopism Global SIAM Survey 2023)
Find out how SIAM can help you here: https://buff.ly/49rLV6P
#SIAM #ServiceIntegration #ServiceManagement -
Can your organization define the real-time value of IT services and attribute vendor value? 57% of organizations want better ability to measure & attribute service costs.
(Scopism Global SIAM Survey 2023)
Find out how SIAM can help you here: https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/governance-certifications/
#SIAM #ServiceIntegration #ServiceManagement -
Who am I to complain though? This wine was — and I shit you not — sent to me as a thank-you gift from Zendesk.
#actualstories #zendesk #itindustry #servicemanagement #secops #it #wine #winebutfancy -
Who am I to complain though? This wine was — and I shit you not — sent to me as a thank-you gift from Zendesk.
#actualstories #zendesk #itindustry #servicemanagement #secops #it #wine #winebutfancy -
Ok, at a client site right now for a meeting I was just told that the highest level solutions experts in the company weren't able to work out when to use Public Comment and Internal Comment, and could we just disable Internal because then they'd stop replying to the requester in a way that the requester would never see?
It's not a problem for any other group, just for The Smartest People.
The same people, in fact, that needed ticket group admin because they didn't want to have to put in requests for another team that owns the product to make changes (but they want us to make this change because Internal vs. Public is really really hard).
#servicemanagement #operationsmanagement #operations #infosec #secops #devops #it #technology #techcompanies #shitpeoplesay -
Missed the #LunchTimeTalk on #ITSM? Don't worry, there's a new date! 🥙🫑
How can you implement successful #IT #ServiceManagement with #BlueSpice for your company in the #wiki? We'll show you.
https://bluespice.com/itsm-in-the-wiki/