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#roachmotel — Public Fediverse posts

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  1. @jwcph a dark pattern? It is way cheaper for the company that is paying for Zendesk to put friction for the user if they decide to call.

    Try to find how to get out of a service or contract within a help desk system: sometimes is comically evil how far they will go to obfuscate the solution.

    #business #roachmotel #darkUX