#phone-support — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #phone-support, aggregated by home.social.
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Someone who worked on Phone Support Centers told me that nobody cares about AI taking their place, except the workers themselves.
«At the end of the day, the caller doesn't care who is or what is on the other side of the line. They want their problem resolved as soon as possible.»
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Duolingo Goes “AI-First” – DTNSB 5008
US Congress passed the bipartisan Take It Down Act, and Bodie Grimm shares two EV models that you need to know about.
Starring Jason Howell, Shannon Morse, and Bodie Grimm.
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Show Notes
Engadget: AI Researchers Secretly Experimented on Reddit Users
404 Media: Reddit Threatens Legal Action Over AI Experiments
#adapters #affiliateLinks #AI #AIExperiment #AIFirst #Amazon #Android #automotiveTrends #bipartisan #BodieGrimm #broadband #carPrices #chargeOnlyCable #ChatGPT #consumerElectronics #contractors #dataEthics #deepfakes #DenmarkStudy #Duolingo #eCommerce #economicImpact #economists #electricVehicles #endOfService #ethics #Europe #EVs #generativeAI #GoogleCompetitor #impersonation #internetAccess #jobAutomation #JuiceJacking #KilowattPodcast #Kuiper #legalAction #legislation #LG #LGBridge #lowEarthOrbit #nonconsensualContent #NorthAmerica #OnePlus #onlineSafety #OpenAI #OTAUpdates #phoneSupport #priceDrop #privacy #productRecommendations #productivity #rChangemyview #Reddit #refunds #revengePorn #ruralAreas #satelliteInternet #security #shopping #smartphones #smartwatch #softwareUpdates #Starlink #TakeItDownAct #tariffs #travelSafety #UniversityOfZurich #USCongress #USPricing #USBCondom #USBC #Watch3 #workplaceAutomation
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Been trying to get #PhoneSupport from #Australia's #ANZ bank for over 40 minutes.
Wondering if these #Grubs will disconnect the call before I get them to give me the info I seek.
Edit: Still waiting after +60 minutes.
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Call centres.
Enhancing Customer Experience Of Phone Wait Time:
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"There are 4 people waiting ahead of you.""The wait time is 7 minutes."
"We can call you back, in the order your call was received."
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Detracting From Customer Experience:
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"By calling us, you consent to being recorded.""Listen carefully, as options have changed."
"Your call is important to us."
"You can self-serve by using our website."
"We don't tolerate abuse."
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A sour taste - My experience with Microsoft customer support. #microsoft #customerservice #phonesupport #weight #bodyimage #gain #podcast #wittyandfabulous #lgbtqia #parkour #minecraft