#lficonf23 — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #lficonf23, aggregated by home.social.
-
You can never go wrong listening to @jessitron presentations and her talk at #LFIconf23 is no exception.
I particularly like the statement “Don’t take a technical task and make it into a social project”.
"Boundaries not uniformity" also strikes a cord with me. Diversity - including process diversity - helps find better ways and is less brittle.
-
Last week I was able to participate in the first ever Learning-From-Incident conference in Denver. It was amazing.
I also ticked off a big goal: Giving a public conference talk. https://youtu.be/LrK_1ePmz54 Nerve-wracking, but I'm glad I could share what we're doing.
#lficonf23 #LearningFromIncidents #CommunityOfPractice -
Video from #LFIConf23 is live!
(that was fast)here's 15m on why we don't use templates for incident reviews
-
Oh hey. I talked at #LFIConf23 last week and the recording is now live!
I talk about how learning from incidents has shaped my role.
Reframing, advocacy, decision support…
-
The talk I gave at #LFIConf23 is now online: https://youtu.be/6kY2YHKwhZ8
-
From #LFIconf23 this week:
Simple and complicated systems yield to analysis.
Complex systems require sensemaking.
We do analysis (“exactly how does it work”) on programs and sense making (“what is going on here”) in software systems.
Both involve loops of inquiry.
-
OH: “I love [@jpaulreed’s] resting skeptic face!” #LFIConf23
-
Are there any schools or hospitals local to downtown Denver that could use #corsirosenthalbox ? We have 10 from #LFIConf23 to give away. We need them picked up by tonight or tomorrow morning.
-
-
designing culture change is self-designing
because you can’t take anything off the shelf. You have to design the change in your culture.
Dr Ivan Pupulidy #LFIConf23
-
OH: “Incident ‘severity’ is totally about the vibes.” #LFIConf23
-
Great insight from
Laura Nolan: when we draw block diagrams of our systems, we invariably leave out the control links (e.g., monitoring). #LFIConf23 -
Getting #LFIConf23 FOMO 😔 would love a European LFIConf at some point
-
OH: “Yes, your organization subversion skills are legendary.”
-
advantages of LFI (qualitative) analysis:
1. neverending stream of samples.
2. Useful results right away
3. No useless arguments over causes and categories.
4. This stuff is fascinating!You look at this stuff, you get an understanding of reality and complex systems.
-
how to identify patterns poorly:
it’s really easy to set up categories and put things in buckets.Looking at a corpus of incidents and finding patterns is much harder.
-
Engineers sure seem to like arguing.
Maybe everyone likes arguing and I’m only familiar with engineers, but this seems true to me.
Audience member: “no we don’t!”
-
It is not enough to enforce a change of language,
without changing the way we all think about how things happening. -
we need to argue from specific incidents in the organization.
Not at an abstract level.
and not just once. People need to see it over and over again.
-
action items are very salient to engineers.
Because engineers solve problems
and they solve problems by doing things
and action items are things that you do.We’re not going to get that out of their heads.
@norootcause #LFIConf23 -
My model is great. It’s better than yours
because it has contributing factors, interactions, and a big hairball. -
we need a model of causality for
Why do bad incidents happen to good engineers?
-
“I do have a lot of experience in
not changing people’s minds” -
Sadly, illness in the household prevented me from traveling for #LFIconf23 this time around.
See y'all next time around!
-
stop using categories (nouns). These are processes (verbs), they are complex interacting things in the world.
Dr David Woods #LFIConf23
-
Learning how to learn has to be diversity-centered and systems-oriented.
it’s the ability to revise, update, reconceptualize.
It takes effort.
It takes skill. You’re not great at it at the beginning, you have to work the muscles.
Technique matters.
Expertise goes beyond skill: we can talk about it better, disect it with each other verbally.
It develops, and grows and has an impact on the world, through sharing and interaction. -
fundamentally science is about pattern finding, pattern priming
You’re not gonna know enough about the pattern base by yourself.
Even the specialists don’t know all the patterns.