#kiwibank — Public Fediverse posts

I now (finally) got back a response from Kiwibank on my formal complaint to them, for sending extensive information on mortgages and mortgage applications to clients (us) by plain text email (with PDF attachments).

In a way I *knew* it would come out this way. A lot of weasle words making statements that they're compliant with the Credit Contracts and Consumer Finance Act 2003 (LOL, > 20 years old), having extensive 'controls in place' and using 'transit protection'. As if they could control what happens on a service provider's side with (A) the content of the emails, and (B) them actually *also* transmitting them on with transit encryption.

Even if it is compliant, it just should not be *acceptable* by the point of view on how to conduct business.

How naive do they think people are who are *explicitly* asking about these issues?

This is some serious #SecurityTheatre they're pulling off.

Now I need to come off of my rage, or my freediving training will not be effective tonight ...

#Kiwibank #privacy

I now (finally) got back a response from Kiwibank on my formal complaint to them, for sending extensive information on mortgages and mortgage applications to clients (us) by plain text email (with PDF attachments).

In a way I *knew* it would come out this way. A lot of weasle words making statements that they're compliant with the Credit Contracts and Consumer Finance Act 2003 (LOL, > 20 years old), having extensive 'controls in place' and using 'transit protection'. As if they could control what happens on a service provider's side with (A) the content of the emails, and (B) them actually *also* transmitting them on with transit encryption.

Even if it is compliant, it just should not be *acceptable* by the point of view on how to conduct business.

How naive do they think people are who are *explicitly* asking about these issues?

This is some serious #SecurityTheatre they're pulling off.

Now I need to come off of my rage, or my freediving training will not be effective tonight ...

#Kiwibank #privacy

The AImageddon continues. Today I logged into my KiwiBank internet banking for the first time in a while, and I got through the login flow fine, but then the page wouldn't load. I checked NoScript, and it was trying to load scripts from 3 third-party domains, all of which promote "#AI" on their homepages;

* https://launchdarkly.com/

* https://www.dynatrace.com/

* https://www.qualtrics.com/

You can't get away from the digital asbestos, even in a banking app!

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#KiwiBank #InternetBanking #MOLE

The AImageddon continues. Today I logged into my KiwiBank internet banking for the first time in a while, and I got through the login flow fine, but then the page wouldn't load. I checked NoScript, and it was trying to load scripts from 3 third-party domains, all of which promote "#AI" on their homepages;

* https://launchdarkly.com/

* https://www.dynatrace.com/

* https://www.qualtrics.com/

You can't get away from the digital asbestos, even in a banking app!

(1/2)

#KiwiBank #InternetBanking #MOLE

#SCAM WARNING - Kiwibank

I got this notification, allegedly, from #Kiwibank although this particular notification was generously sent to me by [email protected] on Kiwibank's behalf - I guess?

Anyhow just letting any #Aotearoa #NZ peeps know to avoid verifying their account should they receive a similar message.

#SCAM WARNING - Kiwibank

I got this notification, allegedly, from #Kiwibank although this particular notification was generously sent to me by [email protected] on Kiwibank's behalf - I guess?

Anyhow just letting any #Aotearoa #NZ peeps know to avoid verifying their account should they receive a similar message.

@janef0421

The smarter #NZPol investment would be investing more $ into #Kiwibank which NZ government already owns and operates and the even smarter move to strengthen Kiwibank would be to move NZ government banking from the Australian owned Westpac bank to Kiwibank.

In case anyone is wondering why the Tories don’t want a powerful state owned bank is they’re unable to personally profit off it which is the same reason National sold off 49% of NZ’s gentaillers (power companies) as they are personally profiting off the exploitative profiteering.

@janef0421

The smarter #NZPol investment would be investing more $ into #Kiwibank which NZ government already owns and operates and the even smarter move to strengthen Kiwibank would be to move NZ government banking from the Australian owned Westpac bank to Kiwibank.

In case anyone is wondering why the Tories don’t want a powerful state owned bank is they’re unable to personally profit off it which is the same reason National sold off 49% of NZ’s gentaillers (power companies) as they are personally profiting off the exploitative profiteering.

https://www.rnz.co.nz/news/business/595567/would-buying-bnz-actually-help-new-zealanders

'University of Auckland emeritus professor Tim #Hazledine said improving #banking #competition was a worthwhile goal but reducing the number of major brands was unlikely to achieve it.

' "Rather than buying back the Bank of New Zealand and merging it with #Kiwibank, the government should use its ownership of Kiwibank to position it as a 'fighting brand' and reduce #interest rate margins," he said.

' "That could put pressure on the big four #Australian-owned banks to follow suit."' '

https://www.rnz.co.nz/news/business/595567/would-buying-bnz-actually-help-new-zealanders

'University of Auckland emeritus professor Tim #Hazledine said improving #banking #competition was a worthwhile goal but reducing the number of major brands was unlikely to achieve it.

' "Rather than buying back the Bank of New Zealand and merging it with #Kiwibank, the government should use its ownership of Kiwibank to position it as a 'fighting brand' and reduce #interest rate margins," he said.

' "That could put pressure on the big four #Australian-owned banks to follow suit."' '

WTF is this?

#Kiwibank has sent us a PDF for a home lone variation letter by plain email.

How can this be good? In previous years (approx 10 years ago or so), they've sent bank statements with full transaction history by plain email, too. Without asking!

And, when sending out a reminder on the statement, they're even including this one:

> If you have any questions, please get in touch by sending us a secure mail message through internet banking or our mobile app, or call us on ...

So they are measuring with two kinds of measure here.

#privacy #fail

WTF is this?

#Kiwibank has sent us a PDF for a home lone variation letter by plain email.

How can this be good? In previous years (approx 10 years ago or so), they've sent bank statements with full transaction history by plain email, too. Without asking!

#privacy #fail

#KiwiBank internet banking now comes with DataFarming scripts from 4 different third parties;

* dynatrace.io
* googletagmanager.com
* launchdarkly.com
* qualitrics.com

That's on top of the third-party scripts for the internal notifications, provided by atomic.io.

That's on top of the fact that source code for KB apps is not available to customers under a free license, allowing them to rely on security-by-obscurity instead of security-by-design backed up by peer review.

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#privacy

#KiwiBank internet banking now comes with DataFarming scripts from 4 different third parties;

* dynatrace.io
* googletagmanager.com
* launchdarkly.com
* qualitrics.com

That's on top of the third-party scripts for the internal notifications, provided by atomic.io.

That's on top of the fact that source code for KB apps is not available to customers under a free license, allowing them to rely on security-by-obscurity instead of security-by-design backed up by peer review.

(1/3)

#privacy

Thanks to KiwiBank selling off their KiwiSaver scheme to Fisher Funds, I'm now inadvertently investing in a range of disgusting corporate activities, including animal torture, fossil fuel mining, and fucking Meta and Uber;

https://mindfulmoney.nz/kiwisaver/FND552/fisher-funds-kiwisaver-plan-conservative-fund/

Does anyone know of a KiwiSaver fund that doesn't invest in animal torture, fossil fuels or technofascism?

#KiwiSaver #MindfulMoney #FisherFunds #KiwiBank

Thanks to KiwiBank selling off their KiwiSaver scheme to Fisher Funds, I'm now inadvertently investing in a range of disgusting corporate activities, including animal torture, fossil fuel mining, and fucking Meta and Uber;

https://mindfulmoney.nz/kiwisaver/FND552/fisher-funds-kiwisaver-plan-conservative-fund/

Does anyone know of a KiwiSaver fund that doesn't invest in animal torture, fossil fuels or technofascism?

#KiwiSaver #MindfulMoney #FisherFunds #KiwiBank

"Tell us why you're making the payment

You may be asked what the payment is for, for example paying a friend or a bill.

This helps us show you scam protection tips based on your payment purpose."

#KiwiBank, 2025

https://www.kiwibank.co.nz/personal-banking/accounts/payments/safer-payments/

Sure, this is why they want to collect data on what people are doing with our money. Also I really do own the Auckland Harbour Bridge and totally have the right to sell it to you for a price that's too good to pass up ...

#privacy #surveillance #banks

"Tell us why you're making the payment

You may be asked what the payment is for, for example paying a friend or a bill.

This helps us show you scam protection tips based on your payment purpose."

#KiwiBank, 2025

https://www.kiwibank.co.nz/personal-banking/accounts/payments/safer-payments/

Sure, this is why they want to collect data on what people are doing with our money. Also I really do own the Auckland Harbour Bridge and totally have the right to sell it to you for a price that's too good to pass up ...

#privacy #surveillance #banks

#Kiwibank is reducing some #Fees

"Great news – from 4 November 2025, you’ll no longer be charged several of our everyday banking fees.

This includes the Visa Debit Card annual fee, and fees associated with using an overseas ATM. If you lose or damage your card and need to order a replacement, that’ll be on us too. 

For our credit cards, we’re removing the Replacement card fee, and the Overseas ATM cash withdrawal fee."

and some others related to overseas transactions.

None of it affects me. But I hope it encourages some of you to open a Kiwibank account. No need to send money across the Ditch.

#Kiwibank is reducing some #Fees

"Great news – from 4 November 2025, you’ll no longer be charged several of our everyday banking fees.

This includes the Visa Debit Card annual fee, and fees associated with using an overseas ATM. If you lose or damage your card and need to order a replacement, that’ll be on us too. 

For our credit cards, we’re removing the Replacement card fee, and the Overseas ATM cash withdrawal fee."

and some others related to overseas transactions.

None of it affects me. But I hope it encourages some of you to open a Kiwibank account. No need to send money across the Ditch.

Kiwibank given go-ahead to raise $500m in capital | RNZ News

<<Willis reiterated an earlier assurance that the government would not publicly list Kiwibank on the stock market without first seeking an "electoral mandate".>>

Yest another reason not to vote National (or ACT NZF)

https://www.rnz.co.nz/news/business/568441/kiwibank-given-go-ahead-to-raise-500m-in-capital

#NZPol #KiwiBank #NationalNotFitToGovern

Kiwibank given go-ahead to raise $500m in capital | RNZ News

<<Willis reiterated an earlier assurance that the government would not publicly list Kiwibank on the stock market without first seeking an "electoral mandate".>>

Yest another reason not to vote National (or ACT NZF)

https://www.rnz.co.nz/news/business/568441/kiwibank-given-go-ahead-to-raise-500m-in-capital

#NZPol #KiwiBank #NationalNotFitToGovern

@Baxter

For the record, my wife and I bought our house, which we still live in today, now with 3 kids, 20+ years ago with a #Kiwibank loan. The best part about having paid off our mortgage other than having paid off our mortgage is knowing every cent of interest we paid remains in NZ public coffers.

#NZPol #Socialism #StateOwnership

@Baxter

For the record, my wife and I bought our house, which we still live in today, now with 3 kids, 20+ years ago with a #Kiwibank loan. The best part about having paid off our mortgage other than having paid off our mortgage is knowing every cent of interest we paid remains in NZ public coffers.

#NZPol #Socialism #StateOwnership

I recently moved my mortgage to #Kiwibank for refinancing. I'm absolutely delighted with how apartment-friendly they are.

Unlike the other banks, they didn't waste my time and money with a revaluation for a well-maintained apartment that is only five years old.

There's a climate crisis. We need banks to put their money where their mouth is and not create artificial obstacles to affordable, high-density housing in urban centres.

#banking #apartment

I recently moved my mortgage to #Kiwibank for refinancing. I'm absolutely delighted with how apartment-friendly they are.

Unlike the other banks, they didn't waste my time and money with a revaluation for a well-maintained apartment that is only five years old.

There's a climate crisis. We need banks to put their money where their mouth is and not create artificial obstacles to affordable, high-density housing in urban centres.

#banking #apartment

Regional vibe check: A deep dive into economic performance around the country. | By Sabrina Delgado
#kiwibank #partner
https://thespinoff.co.nz/kiwibank/25-10-2023/regional-vibe-check-a-deep-dive-into-economic-performance-around-the-country?utm_source=mastodon

Regional vibe check: A deep dive into economic performance around the country. | By Sabrina Delgado
#kiwibank #partner
https://thespinoff.co.nz/kiwibank/25-10-2023/regional-vibe-check-a-deep-dive-into-economic-performance-around-the-country?utm_source=mastodon

I'm always wondering why it is permissible that NZ banks (Kiwibank here) are using Google Tag Manager for user tracking and behavioural insights.

Google shouldn't even know I'm using my bank's internal online banking.

#privacy #onlinebanking #kiwibank

I'm always wondering why it is permissible that NZ banks (Kiwibank here) are using Google Tag Manager for user tracking and behavioural insights.

Google shouldn't even know I'm using my bank's internal online banking.

#privacy #onlinebanking #kiwibank

@[email protected] Good to know! However, googling for more info I discovered #Kiwibank is going to be two years behind the big banks on #OpenBanking ​:neofox_facepalm:​ If only they would keep up on innovation – not that any of the banks are truly keeping up with the times!

#PSA for #Kiwibank customers: if you've noticed that the app isn't working, it's not just you. They're aware of the problem and they're working to fix it.

What inflation really means (and why it really matters). | By Mary Jo Vergara
#kiwibank #money #partner
https://thespinoff.co.nz/kiwibank/28-11-2022/what-inflation-really-means-and-why-it-really-matters?utm_source=mastodon

"... small-to-medium business in New Zealand is the life blood of our economy, so if they start haemorrhaging and laying off workers, then that download spiral into a recession really accelerates..."
- #JarrodKerr, Chief Economist at #kiwibank

An unusual admission for an economist at a corporate bank, even a publicly-owned one.