home.social

#kcs — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #kcs, aggregated by home.social.

  1. #Meme Wednesday

    The experience of having to ring a call centre is legendary...bad.
    Companies that use #KCS to make the organisation’s collective
    #knowledge available to their customer service teams are better equipped.
    This results in faster, better and more consistent answers. And #self-service.

  2. #Meme Wednesday

    The idea behind #KCS is really simple and straightforward. We want to reuse existing knowledge so that we can provide better answers more quickly when dealing with customer enquiries.

  3. #Meme Mittwoch

    Die Idee hinter #KCS ist total einfach und einleuchtend. Wir wollen bestehendes Wissen wieder verwenden, um schneller bessere Antworten im Service geben zu können.

  4. #Meme Mittwoch

    Die Methode #KCS ermöglicht dem #Service, auf das kollektive #Wissen der ganzen #Organisation zuzugreifen.

  5. #Meme Wednesday

    In our experience, organisations that use #KCS as a methodology for #knowledge management in #service can train new employees 70% faster on average.

  6. #Meme Mittwoch

    Unserer Erfahrung nach können Organisationen, die #KCS als Methodik für das #Wissensmanagement im #Service verwenden, neue Mitarbeitende im Schnitt
    70% schneller einarbeiten.

  7. #Meme Wednesday

    With #KCS, we try to understand the #context of requestors and use the words they used to describe their problem. This improves the subsequent #findability of #knowledge articles for other customers from the same target group.

  8. #Meme Wednesday

    With #KCS, we try to understand the #context of requestors and use the words they used to describe their problem. This improves the subsequent #findability of #knowledge articles for other customers from the same target group.

  9. #Meme Wednesday

    "Are we really supposed to start over with an empty knowledge base?"
    "Yes."
    "What about our old, valuable content?"
    "Transfer it based on demand and reuse."

    #KCS #DemandDriven

  10. #Meme Mittwoch

    "Wir sollen wirklich mit einer leeren Wissensdatenbank neu starten?"
    "Ja."
    "Was ist mit unseren alten, wertvollen Inhalten?"
    "Übernehmt Ihr auf der Grundlage von Nachfrage und Wiedergebrauch."

    #KCS #DemandDriven

  11. Researchers from Hanns-Christoph Nägerl's group have produced the world’s first #ultracold #KCs #molecules in their absolute ground state. Starting by mixing clouds of potassium and caesium atoms cooled almost to absolute zero temperature
    #MolecularScience #Chemistry #sflorg
    sflorg.com/2025/11/mols1117250

  12. Researchers from Hanns-Christoph Nägerl's group have produced the world’s first #ultracold #KCs #molecules in their absolute ground state. Starting by mixing clouds of potassium and caesium atoms cooled almost to absolute zero temperature
    #MolecularScience #Chemistry #sflorg
    sflorg.com/2025/11/mols1117250

  13. Researchers from Hanns-Christoph Nägerl's group have produced the world’s first #ultracold #KCs #molecules in their absolute ground state. Starting by mixing clouds of potassium and caesium atoms cooled almost to absolute zero temperature
    #MolecularScience #Chemistry #sflorg
    sflorg.com/2025/11/mols1117250

  14. Researchers from Hanns-Christoph Nägerl's group have produced the world’s first #ultracold #KCs #molecules in their absolute ground state. Starting by mixing clouds of potassium and caesium atoms cooled almost to absolute zero temperature
    #MolecularScience #Chemistry #sflorg
    sflorg.com/2025/11/mols1117250

  15. Researchers from Hanns-Christoph Nägerl's group have produced the world’s first #ultracold #KCs #molecules in their absolute ground state. Starting by mixing clouds of potassium and caesium atoms cooled almost to absolute zero temperature
    #MolecularScience #Chemistry #sflorg
    sflorg.com/2025/11/mols1117250

  16. #Meme Wednesday

    Reasons against introducing #KCS? We can't think of any.

    Reasons for introducing it? Plenty:
    - Shorter resolution times
    - Higher first-time resolution rates
    - Greater customer success in self-service
    - Improvements in products, documentation, and services
    - And much more

  17. #Meme Mittwoch

    Gründe, die gegen eine Einführung von #KCS sprechen? Fällt uns nichts ein.

    Gründe für eine Einführung, viele:
    - Verkürzte Lösungszeiten
    - Höhere Erstlösungsraten
    - Höherer Kundenerfolg im Self-Service
    - Verbesserungen in Produkten, Dokumentation und Services aufgrund von
    analysierbaren Mustern und Trends in der Wissensnutzung
    - u.vv.m

  18. #Meme Wednesday

    A core element of the #KCS method is its "capture" practice. It describes the need to record new #knowledge as soon as it explicit. We recently had a (German) podcast episode on this topic: wissensbasiert-gemeinsam-besse

  19. #Meme Mittwoch:

    Ein Kernelement der #KCS Methode ist deren Praktik "Erfassen". Sie beschreibt die Notwendigkeit, neues #Wissen im Moment der Entstehung festzuhalten. Darüber haben wir neulich auch eine Podcast-Folge gehabt: wissensbasiert-gemeinsam-besse

  20. #Meme-Wednesday:

    The best method is useless if it is not used by everyone.
    #KCS brings a fact-based incentive system that makes all knowledge workers realise the benefits of sharing knowledge.

  21. #Meme-Mittwoch:

    Die beste Methode hilft nichts, wenn sie nicht von allen benutzt wird.
    #KCS bringt ein faktenbasiertes Anreizsystem mit sich, dass es allen knowledge worker einsichtig macht, welche Vorteile das Teilen von Wissen hat.

  22. KC Spotlight | Check Out Ragazza Food & Wine, Midtown Italian Restaurant

    KANSAS CITY, Mo. — Sponsored: Laura Norris took a chance when she opened Ragazza Food & Wine. 12 years later, it’s paid off. “I started really small …
    #dining #cooking #diet #food #Italianrecipes #Italia #Italian #italianfoodrecipes #italianrecipes #italiano #italy #KansasCity #KansasCitySpotlight #KCSpotlight #KCS
    diningandcooking.com/2131567/k

  23. #Meme-Mittwoch:

    Es ist immer wieder erstaunlich, wie schnell sich die Erfolge mit #KCS einstellen. Schon sehr rasch sind viele gute #Wissensartikel erstellt, die wiederverwendet werden können.

  24. #Meme-Mittwoch:

    Der für die veränderte Arbeitsweise mit #KCS benötigte Zeitaufwand für die #Knowledgeworker wird weithin überschätzt.

  25. In just a few short weeks I’ll be in Salt Lake City for #KubeCon + #CloudNativeCon, @Rejekts and #KubernetesContributorSummit! 🎉

    I can’t wait!

    It’s going to be a great week filled with amazing talks, engaging conversations and lots of fun! 💙

    Hopefully I’ll see plenty of you there!

    bit.ly/KCNA24AMB

    #KubeConNA #KubeConNA24 #KubeCon2024 #CNCF #Kubernetes #CloudNative #KubeConCloudNativeCon #K8S #Rejekts2024 #RejektsNA #Rejekts24 #KCS

  26. Kucoin’s Legal Woes Spark Massive $1.7 Billion Withdrawal, Onchain Data Reveals - After the Kucoin indictment on Tuesday, subsequent onchain data from Nansen indica... - news.bitcoin.com/kucoins-legal #cryptocurrency #kucoinoutflows #dojkucoin #kucoindoj #ethereum #bitcoin #onchain #crypto #kucoin #news #kcs

  27. Kucoin’s Legal Woes Spark Massive $1.7 Billion Withdrawal, Onchain Data Reveals - After the Kucoin indictment on Tuesday, subsequent onchain data from Nansen indica... - news.bitcoin.com/kucoins-legal #cryptocurrency #kucoinoutflows #dojkucoin #kucoindoj #ethereum #bitcoin #onchain #crypto #kucoin #news #kcs

  28. Kucoin’s Legal Woes Spark Massive $1.7 Billion Withdrawal, Onchain Data Reveals - After the Kucoin indictment on Tuesday, subsequent onchain data from Nansen indica... - news.bitcoin.com/kucoins-legal #cryptocurrency #kucoinoutflows #dojkucoin #kucoindoj #ethereum #bitcoin #onchain #crypto #kucoin #news #kcs

  29. Better late on an #introduction than never. I’m no good at them.

    40-year-old dude who still can’t believe he’s not in his early 30’s anymore. #CatDad. Doing #KnowledgeManagement for a #cybersecurity company, focusing on #KCS. Obsessed with #pkm / #secondbrain stuff; #Obsidian’s my jam. Missing #ttrpg time. Interested in starting #hydroponics.

    I don’t post a lot: #Introverted #ADHD wallflower who’s alright at replying, shit at starting a conversation.

    Well met.

  30. #NASA’s Project #Morpheus combined a #methane-fueled #rocket #testbed, as well as the autonomous navigation prototype #ALHAT. The man in blue on the right side of the frame is Chirold Epp, the Project Manager for the Autonomous Landing and Hazard Avoidance Technology. #ProjectMorpheus, #Chirold Epp, #Prototype, #Photography, #KennedySpaceCenter, #KCS.
    Prints and other mercandise: heronfox.pixels.com/featured/p

  31. #NASA’s Project #Morpheus combined a #methane-fueled #rocket #testbed, as well as the autonomous navigation prototype #ALHAT. The man in blue on the right side of the frame is Chirold Epp, the Project Manager for the Autonomous Landing and Hazard Avoidance Technology. #ProjectMorpheus, #Chirold Epp, #Prototype, #Photography, #KennedySpaceCenter, #KCS.
    Prints and other mercandise: heronfox.pixels.com/featured/p

  32. #NASA’s Project #Morpheus combined a #methane-fueled #rocket #testbed, as well as the autonomous navigation prototype #ALHAT. The man in blue on the right side of the frame is Chirold Epp, the Project Manager for the Autonomous Landing and Hazard Avoidance Technology. #ProjectMorpheus, #Chirold Epp, #Prototype, #Photography, #KennedySpaceCenter, #KCS.
    Prints and other mercandise: heronfox.pixels.com/featured/p