#jordanroberte — Public Fediverse posts

Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #jordanroberte(1960-) #customerrelations #oliverwymangroup #stocksandbonds #unitedstates

Southwest’s Meltdown Could Cost It Up to $800 Million - The airline has not said how much it might have to spend to reimburse customers and upgra... - https://www.nytimes.com/2023/01/06/business/southwest-airlines-meltdown-costs-reimbursement.html #regulationandderegulationofindustry #compensationfordamages(law) #southwestairlinescompany #delays(transportation) #frequentflierprograms #airlinesandairplanes #jordanroberte(1960-) #enterprisecomputing #travelandvacations #consumerprotection