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#itoperations — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #itoperations, aggregated by home.social.

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  1. New episode: Melbourne Cup Meltdown – How a Betting System Crashed at the Worst Possible Moment

    Minutes before Australia's biggest horse race. A betting system crashes when thousands of people are trying to place their bets.

    In Episode 19, Neale shares the story behind the incident, how the team responded under pressure, and the lessons that still apply to IT operations today.

    Listen now: ithorrorstories.eu/#ep19

    #Podcast #HighAvailability #Mainframe #ITOperations #Technology #melbournecup

  2. New episode: Melbourne Cup Meltdown – How a Betting System Crashed at the Worst Possible Moment

    Minutes before Australia's biggest horse race. A betting system crashes when thousands of people are trying to place their bets.

    In Episode 19, Neale shares the story behind the incident, how the team responded under pressure, and the lessons that still apply to IT operations today.

    Listen now: ithorrorstories.eu/#ep19

  3. Canopsis 🚀 Résumé du Tour de France de l’hypervision !

    👍 Une satisfaction client qui nous encourage
    🔒 La souveraineté numérique comme critère stratégique
    🤖 L’IA est partout, mais son déploiement reste un défi

    Découvrez l'article : linkedin.com/pulse/canopsis-to

    #Canopsis #Observabilité #Hypervision #SouverainetéNumérique #IA #ITOperations #OpenSource #Innovation #TransformationDigitale

  4. New episode: Spooling Out of Control.

    Desktop printers. Enterprise print servers. Industrial mass-mailers.

    A journey through one of the oldest and most universally frustrating technologies in IT.

    Because the printer always works... until somebody needs it.

    Listen now: ithorrorstories.eu/#ep15

    #technology #ITOperations #Infrastructure #Printing #EnterpriseIT #Podcast

  5. New episode: Spooling Out of Control.

    Desktop printers. Enterprise print servers. Industrial mass-mailers.

    A journey through one of the oldest and most universally frustrating technologies in IT.

    Because the printer always works... until somebody needs it.

    Listen now: ithorrorstories.eu/#ep15

  6. Demand is growing faster than MSP teams 📈

    More clients and projects increase pressure when teams cannot scale at the same pace.

    📉 Workloads increase
    ⏳ Delivery slows
    📊 Teams feel the pressure

    This gap impacts both performance and client experience.

    MSPs are scaling capacity to keep up with demand 🌍

    ✅ Better workload balance
    ✅ Faster delivery
    ✅ Consistent service

    Stay ahead by matching demand with capacity.

    #Demand #MSP #Scaling #ITOperations

  7. New episode: Sleep Mode in Production.

    A warehouse outage caused by a laptop entering sleep mode sounds ridiculous… until you realize it really can happen.

    Shadow IT, missing operational checks, and “temporary” solutions reaching production.

    Find all links to listen on our website : ithorrorstories.eu/#ep14

    Spotify : open.spotify.com/show/7LqbtykS
    Apple Music : podcasts.apple.com/us/podcast/
    YouTube : music.youtube.com/playlist?lis
    Deezer : link.deezer.com/s/30dyH3RoKvN8

    #technology #ShadowIT #DevOps #ITOperations #ITHorrorStories

  8. New episode: Sleep Mode in Production.

    A warehouse outage caused by a laptop entering sleep mode sounds ridiculous… until you realize it really can happen.

    Shadow IT, missing operational checks, and “temporary” solutions reaching production.

    Find all links to listen on our website : ithorrorstories.eu/#ep14

    Spotify : open.spotify.com/show/7LqbtykS
    Apple Music : podcasts.apple.com/us/podcast/
    YouTube : music.youtube.com/playlist?lis
    Deezer : link.deezer.com/s/30dyH3RoKvN8

  9. For teams already using IPFire on-prem, bringing it to the cloud is seamless.
    The AMI on AWS lets you extend your network without starting from scratch.
    #HybridCloud #AWS #ITOperations #OpenSource ipfire.org/downloads/cloud

  10. Low utilisation is quietly reducing MSP margins 📊

    Teams may be busy, but not all hours are billable.

    📉 Unused billable time
    ⏳ Inefficient resource allocation
    📊 Lower output than capacity

    This impacts profitability over time.

    MSPs are improving utilisation by optimising workloads and using flexible staffing 🌍

    ✅ Better resource use
    ✅ More billable hours
    ✅ Higher efficiency

    A smarter way to grow without increasing headcount.

    #MSP #Utilisation #ITOperations #Efficiency

  11. Most MSPs avoid offshore engineering based on old experiences ✖️

    Poor quality, miscommunication, lack of control

    But today’s model is different ✔️
    Engineers are vetted, integrated, and aligned to your systems

    It’s not location
    It’s the model

    👉 halexo.net/offshore-engineerin

    #MSP #OffshoreHiring #TechScaling #ManagedServices #ITOperations

  12. AI is not reducing hiring 🤖

    Work is shifting.

    → Less repetitive tasks
    → More system complexity ⚙️

    📊 More integrations
    🔗 More dependencies
    ⚠️ More responsibility

    This is already impacting MSP teams.

    → Service desks
    → NOC teams
    → Multi-client environments

    ≠ Hiring demand is not dropping
    → It is shifting to higher-skilled roles 📈

    𝐇𝐀𝐋𝐄𝐗𝐎 𝐏𝐎𝐕:
    AI improves output.
    Talent ensures delivery.

    ▸ Swipe to see what this means.

    #AgenticAI #AIOps #MSP #ITOperations

  13. 🛠️ Improve IT Service Delivery with Smart ITSM

    NetkaQuartz Service Desk X (NSDX) helps:
    ✔ Incident & Service Request Management
    ✔ Asset Management
    ✔ Automation & Reporting

    🔗 zurl.co/JeH8a

    💡 Ensure smooth IT operations & better user experience.

    📞 SARC Infosolution: [email protected] [email protected]

    #ITSM #ServiceDesk #ITOperations

  14. Most MSPs don’t hit a growth problem
    They hit a delivery ceiling 🚧

    More clients, more pressure 📈
    SLAs slip, teams fall behind

    Hiring won’t fix it
    Scale delivery before demand 🚀

    Read more 👇 halexo.net/why-msps-hit-a-deli

    #MSP #TechScaling #ITOperations

  15. One of the hardest questions in enterprise Linux isn’t which distro to use.

    It’s knowing when you need:
    - Community support
    - Commercial support
    - Security certifications
    - Compliance guarantees

    The right answer depends entirely on your environment. That nuance gets lost in a lot of internet debates.

    #EnterpriseLinux #Linux #ITOperations #SysAdmin

  16. One of the hardest questions in enterprise Linux isn’t which distro to use.

    It’s knowing when you need:
    - Community support
    - Commercial support
    - Security certifications
    - Compliance guarantees

    The right answer depends entirely on your environment. That nuance gets lost in a lot of internet debates.

    #EnterpriseLinux #Linux #ITOperations #SysAdmin

  17. Global availability incident: Facebook.
    Meta confirmed service disruptions impacting account access, alongside high disruptions reported in Ad Manager and business APIs.
    Operational characteristics:
    • Sudden spike in user reports (~4:15 PM ET)
    • Global impact footprint
    • No immediate root cause transparency
    • Service restoration within ~2 hours
    Availability is a security pillar — and outages expose:
    - Centralization risk
    - Cascading dependency exposure
    - Business continuity gaps
    - API reliance vulnerabilities

    For security and reliability engineers:
    Are social platforms integrated into your risk register and DR modeling?

    Source: bleepingcomputer.com/news/tech

    Engage below.
    Follow @technadu for infrastructure resilience, cybersecurity, and outage intelligence.
    Repost to inform your network.

    #Infosec #ServiceAvailability #CloudRisk #Meta #FacebookOutage #BusinessContinuity #DigitalInfrastructure #ReliabilityEngineering #CyberResilience #PlatformRisk #ITOperations

  18. Global availability incident: Facebook.
    Meta confirmed service disruptions impacting account access, alongside high disruptions reported in Ad Manager and business APIs.
    Operational characteristics:
    • Sudden spike in user reports (~4:15 PM ET)
    • Global impact footprint
    • No immediate root cause transparency
    • Service restoration within ~2 hours
    Availability is a security pillar — and outages expose:
    - Centralization risk
    - Cascading dependency exposure
    - Business continuity gaps
    - API reliance vulnerabilities

    For security and reliability engineers:
    Are social platforms integrated into your risk register and DR modeling?

    Source: bleepingcomputer.com/news/tech

    Engage below.
    Follow @technadu for infrastructure resilience, cybersecurity, and outage intelligence.
    Repost to inform your network.

    #Infosec #ServiceAvailability #CloudRisk #Meta #FacebookOutage #BusinessContinuity #DigitalInfrastructure #ReliabilityEngineering #CyberResilience #PlatformRisk #ITOperations

  19. Wir sind auf dem Digitaler Staat in Berlin dabei!

    📍 3.–4. März 2026
    📌 Stand 24

    Vor Ort stellen wir orcharhino vor, eine Lösung zur Automatisierung von IT-Infrastrukturen.

    Mit orcharhino lassen sich Deployment und Configuration Management sowie Lifecycle-, Release- und Patch-Management zentral steuern, für standardisierte IT-Infrastrukturen und effizientere IT-Prozesse.

    Weitere Informationen: digitaler-staat.org/

    #DigitalerStaat #PublicSectorIT #ITOperations #DigiStaat26 #Automation

  20. Wir sind auf dem Digitaler Staat in Berlin dabei!

    📍 3.–4. März 2026
    📌 Stand 24

    Vor Ort stellen wir orcharhino vor, eine Lösung zur Automatisierung von IT-Infrastrukturen.

    Mit orcharhino lassen sich Deployment und Configuration Management sowie Lifecycle-, Release- und Patch-Management zentral steuern, für standardisierte IT-Infrastrukturen und effizientere IT-Prozesse.

    Weitere Informationen: digitaler-staat.org/

    #DigitalerStaat #PublicSectorIT #ITOperations #DigiStaat26 #Automation

  21. Microsoft has resolved an Exchange Online incident that intermittently disrupted IMAP4 mailbox access due to an authentication configuration issue.

    While not security-related, incidents like this can impact monitoring, alerting, and legacy mail workflows that still depend on IMAP.

    Follow @technadu for clear, non-alarmist updates on cloud service reliability and security-adjacent incidents.

    Source: bleepingcomputer.com/news/micr

    #Infosec #CloudServices #ExchangeOnline #IMAP #ITOperations #ServiceAvailability

  22. For teams already using IPFire on-prem, bringing it to the cloud is seamless.
    The AMI on AWS lets you extend your network without starting from scratch.
    #HybridCloud #AWS #ITOperations #OpenSource ipfire.org/downloads/cloud

  23. This is another one of those updates that makes you wonder what the QA process looks like at Microsoft. Their push to strengthen cryptography (moving from CSP to KSP) is the right idea, but the execution in KB5066835 is a mess. It's effectively a self-inflicted DDoS attack. When a security patch breaks critical smart card authentication, it forces high-security orgs into a terrible choice: roll back the patch or break the business. And breaking the mouse and keyboard in the recovery environment is just salt in the wound.
    TL;DR
    🧠 The Goal: Move from the older Cryptographic Services Provider (CSP) to the more secure Key Storage Provider (KSP).
    ⚠️ The Reality: The update is breaking smart card authentication, which is critical for government, defense, and banking.
    💻 The Collateral: It's also killing IIS website connections (even localhost) and making USB devices fail in WinRE.
    🔧 The "Fix": A combination of messy registry edits and out-of-band patches, with a hard deadline in 2026 when the registry workaround disappears. 
    computerworld.com/article/4075
    #WindowsUpdate #PatchManagement #Cybersecurity #ITOperations #security #privacy #cloud #infosec #PatchTuesday #Fail

  24. This is another one of those updates that makes you wonder what the QA process looks like at Microsoft. Their push to strengthen cryptography (moving from CSP to KSP) is the right idea, but the execution in KB5066835 is a mess. It's effectively a self-inflicted DDoS attack. When a security patch breaks critical smart card authentication, it forces high-security orgs into a terrible choice: roll back the patch or break the business. And breaking the mouse and keyboard in the recovery environment is just salt in the wound.
    TL;DR
    🧠 The Goal: Move from the older Cryptographic Services Provider (CSP) to the more secure Key Storage Provider (KSP).
    ⚠️ The Reality: The update is breaking smart card authentication, which is critical for government, defense, and banking.
    💻 The Collateral: It's also killing IIS website connections (even localhost) and making USB devices fail in WinRE.
    🔧 The "Fix": A combination of messy registry edits and out-of-band patches, with a hard deadline in 2026 when the registry workaround disappears. 
    computerworld.com/article/4075
    #WindowsUpdate #PatchManagement #Cybersecurity #ITOperations #security #privacy #cloud #infosec #PatchTuesday #Fail

  25. Forget endless 'ticket escalation' loops. AI is making IT operations *proactive*, cutting incident resolution by nearly 18%! That's almost 5 hours saved per problem, which, let's be honest, is probably 4.87 hours more for coffee.
    #AI #ITOperations #Efficiency #DevOps #FutureOfTech
    artificialintelligence-news.co
    What's your biggest IT pain point AI could solve?

  26. 🔒 How can you improve the high availability and performance of your firewalls?

    We're sharing a diagram on Firewall Load Balancing, along with a link to our technical article that explains how it works, its benefits, and best practices.

    👉relianoid.com/resources/knowle

  27. For teams already using IPFire on-prem, bringing it to the cloud is seamless.
    The AMI on AWS lets you extend your network without starting from scratch.
    #HybridCloud #AWS #ITOperations #OpenSource ipfire.org/downloads/cloud

  28. 🤖 From reactive to predictive—AI is transforming the way IT operations run.

    Our latest article explores how AI-driven ops can boost efficiency, resilience and business value across the tech stack.

    Read more: ter.li/1e50v6

    #Tech #AIOps #ITOperations #DigitalTransformation

  29. 🤖 From reactive to predictive—AI is transforming the way IT operations run.

    Our latest article explores how AI-driven ops can boost efficiency, resilience and business value across the tech stack.

    Read more: ter.li/1e50v6

    #Tech #AIOps #ITOperations #DigitalTransformation

  30. Ever imagined your IT tickets getting solved almost on their own? Tines’ AI-driven workflows turn tedious manual tasks into streamlined, instant solutions. Curious how this could change IT for good?

    thedefendopsdiaries.com/transf

    #aiworkflows
    #ittickethandling
    #automation
    #tines
    #itoperations

  31. Ever imagined your IT tickets getting solved almost on their own? Tines’ AI-driven workflows turn tedious manual tasks into streamlined, instant solutions. Curious how this could change IT for good?

    thedefendopsdiaries.com/transf

    #aiworkflows
    #ittickethandling
    #automation
    #tines
    #itoperations

  32. 🚀 Exciting news! RELIANOID is heading to The Future of Software – London 2025 (formerly The DEVOPS Conference) on March 26th!

    📍 Will you be attending? Let’s connect!

    relianoid.com/about-us/events/

  33. "The Evolution of #ITOperations and #Opsgenie - Work Life by #Atlassian"

    Despite the sophistic headline, this post is about Atlassian killing OpsGenie. I guess 'evolution' requires death? TBF, support will run through 2027, so props for that!

    atlassian.com/blog/announcemen

  34. "The Evolution of #ITOperations and #Opsgenie - Work Life by #Atlassian"

    Despite the sophistic headline, this post is about Atlassian killing OpsGenie. I guess 'evolution' requires death? TBF, support will run through 2027, so props for that!

    atlassian.com/blog/announcemen

  35. After suffering from bad automation tooling several times I have come to the conclusion that every automation that uses Shell commands inside its code is just over engineered glue code.

    Use the tool as intended and use the apis.

    Everything else results in an testable and unmaintainable automation

    #devops #ansible #chef #saltstack #puppet #ITOperations #itops

  36. This is a beautiful example of what happens when bad proxy metrics are used. Uptime is bad. Load average is bad. Page load times are better. Simulated browser running remotely is better. #IT #ITOperations #Monitoring #Metrics

  37. This is a beautiful example of what happens when bad proxy metrics are used. Uptime is bad. Load average is bad. Page load times are better. Simulated browser running remotely is better. #IT #ITOperations #Monitoring #Metrics

  38. #Microsoft #PatchTuesday turns 21 years old next month. 🎂🎉

    How many of these monthly patches have *not* contained fixes for critical software issues?

    I’ve written a short post about my thoughts on running a perpetually broken system.

    oxcrag.net/blog/2024/09/15/Mic

    #opsec #dev #itoperations #security

  39. #Microsoft #PatchTuesday turns 21 years old next month. 🎂🎉

    How many of these monthly patches have *not* contained fixes for critical software issues?

    I’ve written a short post about my thoughts on running a perpetually broken system.

    oxcrag.net/blog/2024/09/15/Mic

    #opsec #dev #itoperations #security

  40. In our survey of open source professionals, 92% said work-life balance and remote work were top priorities when considering a new position. Find remote jobs now on opensourcejobhub.com/jobs/?q=r

  41. In our survey of open source professionals, 92% said work-life balance and remote work were top priorities when considering a new position. Find remote jobs now on #OSJH opensourcejobhub.com/jobs/?q=r
    #career #RemoteWork #WFH #security #ITOperations #SoftwareDevelopment #sales #marketing #OpenSource

  42. At HEX64, we specialize in Application Performance Monitoring, providing real-time insights and analytics to ensure optimal application performance. Our solutions detect and resolve issues swiftly, optimize user experiences, and enhance application reliability, enabling businesses to maintain peak efficiency and focus on growth. Trust HEX64 for seamless IT operations.

    hex64.net/

    #ApplicationPerformanceMonitoring #APM #ITOperations