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#helpdeskformsp — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #helpdeskformsp, aggregated by home.social.

  1. Some clients want hourly.
    Some want a flat monthly fee.
    Others run on prepaid or block hours.
    Most tools make you force them all into the same box.

    DeskDay handles all of it , under one roof, without the workarounds.
    Explore more on DeskDay billing at deskday.com/msp-billing-softwa
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    #MSP #Billing #mspbilling #helpdeskformsp #servicedeskautomation #helpdesk #Ticketing #psaformsp #deskdaypsa #DeskDay #PSA #ManagedIT #ITManagedServices #PSAsoftware #mspbillingsoftware

  2. A client’s server goes down at 4pm. You’re out grabbing coffee. 😨

    Old way: laptop out, VPN in, find the ticket, update everything… coffee gets cold.

    New way: open the DeskDay mobile app. See the ticket, reply, start a timer, assign, close. All from your phone. ☕

    Your service desk isn’t a place anymore. It’s in your pocket.

    👉 deskday.com/mobile-help-desk/

    #helpdesk #helpdeskformsp #helpdeskSoftware #deskday #deskdaypsa #itsupport #managedit

  3. Tech support doesn’t sit still.
    So why should your service desk?

    With DeskDay’s mobile Service Desk, MSPs can create, update, assign, and close tickets from anywhere—job sites, truck rolls, or between stops.

    Push alerts. Full ticket history. In your pocket.

    👉 deskday.com/mobile-help-desk/

    #mobileservicedesk #servicedeskformsp #servicedesk #servicedesksoftware #helpdeskformsp #HelpdeskSoftware #mobilehelpdesk #psaformsp #PSA #TicketingPlatform
    #TicketingSolutions #deskdaypsa #DeskDay #PSA

  4. Over 50% of MSP growth now comes from remote work. 📱
    So why are most PSAs still desk-bound?
    With DeskDay, your techs can manage tickets, chats, and alerts anywhere — web or mobile.

    👉 Give your team a service desk that travels with them.

    Explore more at deskday.com/service-desk-msp/

    #MSPCommunity #helpdeskformsp #ServiceDeskSolutions #DeskDay #itconnect #helena #integration #ManagedIT

  5. Why are you still asking users to log into clunky portals or send endless emails just to raise a support ticket?

    Your customers are already working, chatting, and collaborating inside Microsoft Teams.

    Explore more at IT-Connect page : deskday.com/it-connect/teams-a

    #mspticketing #MSPSolutions #MSP #psaformsp #PSA #helpdeskautomation #helpdesk #servicedesk #ticketing #MSTeams #msteamsticketing #HelpdeskSoftware #servicedesksoftware #MSPCommunity #helpdeskformsp #ServiceDeskSolutions #DeskDay