#gcdigital — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #gcdigital, aggregated by home.social.
-
Love this line. The article is about design, but this rings true for privacy, security, compliance, enterprise architecture, governance and so many more
"They have learned the language of strategy without the discomfort of owning outcomes. They can talk about user needs, business goals, systems thinking, and product quality, but struggle when asked to make a call. They want influence, but not the exposure that comes with it."
https://www.smashingmagazine.com/2026/07/bull-and-bear-case-digital-design-age-ai/
-
Breaking up monolithic "cloud" teams has been something I've found myself arguing for lately.
Most of the orgs I've worked for have a "cloud" team, which is actually an IaaS team.
I've tried illustrating the gap between traditional IaaS and modern PaaS/CaaS/FaaS.
The governance, tools, skills and ways of working are all different enough that a single monolithic "cloud" team isn't likely to cover them both.
At the working level: Be a good example of whatever paradigm you're in.
Execs: Please don't put the same people in charge of multiple (largely opposite) paradigms. -
The #CyberCentre published their long awaited update to #ITSG33
https://www.cyber.gc.ca/en/guidance/cyber-security-privacy-risk-management/itsp10033
-
“Nous devons nous désensibiliser des outils américains et reprendre le contrôle de notre destin numérique.” David Amiel, ministre de l'Action et des Comptes publics (France): https://www.numerique.gouv.fr/sinformer/espace-presse/souverainete-numerique-reduction-dependances-extra-europeennes/ #DigitalSovereignty #GCdigital via @sleepycat
-
Capability based budgeting: "The point is that the capability—not the org chart or a system boundary—is the unit of planning and delivery."
https://www.niskanencenter.org/federal-it-budgeting-capability/
-
“Britain’s public services are often described as broken. At the heart of this is a simple truth: they rely too often on inadequate digital systems.” Ben Terrett: https://www.lbc.co.uk/article/britain-doesnt-have-a-public-services-crisis-it-has-a-digital-one-5HjdWs9_2/ #GCdigital
-
Sovereign by Design: Strategic Options for Canadian #AI #Sovereignty
"Canada still has options to strengthen our capacity, reduce foreign leverage, build partnerships, and modernize our institutions. However, the time to act is short."
-
#Digital #Sovereignty A Framework to improve digital readiness of the Government of Canada
-
“It also found a remarkable deference to Microsoft, even as the company’s products and practices were central to two of the most damaging cyberattacks ever carried out against the government.” https://www.propublica.org/article/microsoft-cloud-fedramp-cybersecurity-government #GCdigital
-
“So, sure, you can get better vendors to bid, do a better job of checking vendors’ references, and do a better job preparing to outsource, but better than all of those is simply hiring people who understand how software is made.” @waldoj: https://waldo.jaquith.org/blog/2026/02/hire-software-developers/ #GCdigital
-
Meanwhile in the UK:
"The government’s previous shared services strategies failed to deliver their intended cost savings and other benefits. Its new Shared Services Strategy is highly ambitious..."
-
Austrailia's early 2000s experiment with a #SharedServices organization is super interesting.
Super impressed that they actually checked that their #centralization effort was delivering on it's claims.... and it wasn't.
The original business case was "fundamentally flawed" and has "resulted in a total cost to the State of $473 million" instead of the expected savings of $68 million/year.
* 91 per cent of sampled agencies comment that service delivery has deteriorated upon transitioning to shared
services.
* Over 80 per cent of the sampled agencies reported that processing timeframes have worsened
* rolling-in to the DTFSSC has had a detrimental impact on the operations of the majority of rolled-in agencies"The Authority concludes that the current structure of the DTFSSC is problematic. It is a monopoly provider, with a mandated client base and a lack of meaningful service level agreements. This means that there are minimal incentives for DTFSSC to improve service delivery and few ways in which client agencies can hold DTFSSC accountable"
-
“When political pressure rises, the system seems to fall back on what it knows: attendance. People in seats managers can see working. Hybrid work fights boil down to a clash: rules from another era vs. individualized performance management. Without reform, this tension won’t go away.” Kathryn May in The Functionary: https://44615331.hs-sites.com/assigned-seating #GCdigital
-
In #TBS policy there are a number of places where they mention cloud service models as a progression from IaaS > PaaS > SaaS.
It's like commodity SaaS software is end state all initiatives should be aiming for... as though there is nothing unique about running a country that might require software.
#FaaS is furthest up the stack for custom development.
#SaaS is for commodity software. -
"This document is a “playbook” for federal departments and agencies and outlines a set of security tasks for consideration when designing and implementing solutions for Government of Canada (GC) information systems in cloud environments."
-
-
@waldoj testimony at the inquiry for #Saaqclic is amazing. Watching this should be required to get financial delegations in the government.
#gcdigital -
Canada's ranking over time on the United Nations e-government ranking.
Link to the source:
https://publicadministration.un.org/egovkb/en-us/Data/Country-Information/id/31-Canada/dataYear/2024
-
Santé Québec IT project derailed by series of mistakes, government audit finds
#gcdigital
https://www.cbc.ca/news/canada/montreal/sante-quebec-it-project-derailed-by-series-of-mistakes-audit-9.6977846 -
“Service design leadership can be the responsibility of one person, or many, but it takes a whole organisation to improve a service over time, and crucially, make sure it stays that way. To be able to have a good services in our organisation, we need service literacy.” Lou Downe, Committing to service design https://good.services/writing/committingtoservicedesign #GCdigital
-
“The bridge to nowhere: Why your ‘Target Architecture' won’t ever deliver” From Dafydd Vaughan: https://dafyddvaughan.uk/blog/2025/the-bridge-to-nowhere-why-your-target-architecture-wont-ever-deliver/ #GCdigital
-
"It was the third kiosk outage affecting Canadian airports in recent weeks. Technical problems — not a cyberattack — put inspection stations offline in late September, leading to backlogs on commercial processing and at some ports of entry, according to the #CBSA
The agency vowed to provide a report to the public safety minister within 30 days.
Another outage was reported on Oct. 2, also affecting border inspection kiosks."
-
" #RTO mandates aren’t just less flexible—they’re pushing women out of the workforce. Turnover for women under RTO policies is three times higher than for men. Mothers of young children are the hardest hit, with labor force participation dropping 2.8 percentage points—the steepest mid-year decline in more than 40 years. "
-
How Adobe Scrapped Its Performance Review System And Why It Worked
"Two years after the death of the old annual review, the check-in process is working brilliantly. Morris has found that morale among employees and managers has increased significantly, largely owing to the more frequent feedback."
-
Premier Legault calls Quebec's #bureaucracy a #straitjacket
-
"Some truck drivers entering Ontario weren't able to proceed for as long as 36 hours this week after the #outage affected #CBSA operations. It began Sunday and lasted into Tuesday, with the resulting backlog snarling commercial traffic for days. "
https://www.cbc.ca/news/canada/windsor/windsor-trucking-border-delays-cbsa-outage-1.7650690
-
The Canada Revenue Agency is doing a public consultation on automatic tax filing (which they should have implemented …several decades ago!). Fill it out and let the CRA know that it’s a good idea! https://www.canada.ca/en/revenue-agency/corporate/about-canada-revenue-agency-cra/transparency-proactive-disclosure-canada-revenue-agency/consultations-engagement-canada-revenue-agency/automatic-tax-filing-consultation.html via @lisafast #cdnpoli #GCdigital
-
"Newly released documents show Ottawa has spent almost $1.3 billion on cloud services provided by U.S. companies, with most of the money going to Microsoft — and its uses include what it calls “mission-critical” defence applications."