I contacted them through their web form.
What are the chances I will get a "We're sorry that you experienced this as a problem" fauxpology email?
"It's not us, it's you."
#fauxpology — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #fauxpology, aggregated by home.social.
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#Parking in #Regina, part 3...
I submitted a "service request" about paying for #parking meters downtown, because they're going "app-only", and I have no mobile phone.
I got a #contemptuous email telling me I'd said I was "not comfortable with technology". Fuck you, I'm a software engineer of nearly 3 decades. I responded to say a) I didn't say I wasn't comfortable with tech, and b) it was insulting.
So I got a second reply today, including this fantastic line:
> We apologize for the stress caused to you due to the transition of paying
> for the parking #meters.Somebody at City Hall is feeling awfully passive-aggressive.
Then, today, I got a phone call. This person tried to convince me that this isn't a problem for me, and tried to offer "solutions" which I had already explained were not applicable in my original request:
1. Park off-street in a private lot. No: it's more expensive, I have no income, and the nearest ones are multiple blocks away from where I need to go. Not practical for someone with #mobility issues, and there are lots of us out here.
2. Buy a special "park for free at meters" pass. Cost: $1040 plus taxes. This is a giant "up yours" suggestion.
3. JK, there are no other solutions.
So I said, "Is it the city's official position that I'm #screwed and can't park downtown to receive medical treatments?" and she said yes.
I'm fucking tired of #bureaucrats making decisions without caring how it affects #residents.
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Brand-new #experience in the #Fediverse for me, one that I did not think I would ever have.
Was about to mute/block some #asshat, for being a complete asshat (brought to you by the Department of Redundancy Department), scrolled a little further down the thread, and the poster offered a full, sincere apology and took responsibility. No #fauxpology or anything!
Colour me impressed. Didn't mute him.
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When you "apologize" to someone but spend all your energy trying to justify your so-called "growth" desperately trying to downplay the deep wounds you've caused, it turns what little apology there may have been into a self-serving pat on the back, making it look like you "apologized" when you really didn't. #fauxpology #DoNoHarmButTakeNoShit
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