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#eir — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #eir, aggregated by home.social.

  1. Although I've known it for 25 years, I've managed to avoid any impact personally, until the last couple of months.

    #Eir is an appalling company.

    #mastodaoine

  2. Quite busy day for @EUCommission DG ENV @EU_ENV today: While everyone waiting for the big #EUBudget bang, @jessikaroswall's team bringing out today:
    ⚖️ the #EIR report about the state of environmental (non) implementation.
    🏷 the Roadmap for #NatureCredits.
    Stay tuned! #EUGreenDeal

  3. With #Eir forcing me to repeat over and over again my complaint with their service, & how their response has been unacceptable, & going through the formal complaint process only for them to tell me yet again there is nothing more they can do (note: there is something more they can do) - by the time it came to my final call with them it felt so liberating to tell them that my follow up complaint with Comreg (the regulator) will be escalated if they don't fix their shit by tomorrow.

    #mastodaoine

  4. I made a formal complaint to Eir that their systems are inadequate and they should not be operating in the marketplace.

    The “resolutions” person I spoke to said he would raise the issue with their “transformations” team.

    Case closed.

    I’m minded to complain to the regulator. I don’t think the Irish consumer should have to put up with poor service.

    #MastoDaoine #Eir

  5. European Islamophobia Report (#EIR 2023)

    islamophobiareport.com/en/inde

    "The report, authored by 33 scholars and experts, offers a comprehensive analysis of #Islamophobia’s state and development across 28 European countries in 2023. Since its inaugural edition in 2015, the EIR has become an indispensable resource for understanding Islamophobia’s impact on politics, media, employment, education, and justice."

    Link to DL:
    islamophobiareport.com/islamop

    @[email protected]
    @[email protected]
    @islam #Europe

  6. Now on 5 follow-up calls.

    4th to cancel order for TV service as Eir failed to deliver equipment

    5th to enquire how I may return said non-received equipment to avoid a 100€ fee as per letter reveived today.

    I’m seeing the funny side as this is exactly how I expected the cancellation process to play out.

    Looking forward to my 6th follow-up call when I receive my bill in the New Year

    #MastoDaoine #Eir

  7. Lies, damned lies and statistics

    Four weeks ago I upgraded my Eir package. As it was a sales call the customer service person was very helpful. In closing the call, they requested that I fill in a short survey to review the interaction. I usually ignore these surveys but against my better judgement I gave them a glowing five star review.

    Four weeks and three follow-up calls later for non-delivery of new equipment, surprise surprise no one is asking me to fill out a survey!

    #MastoDaoine #Eir

  8. So #EIR can’t fix our broadband until next week. Sigh. No, it doesn’t matter that they said 48 hours, tomorrow, Thursday, etc. These are just words. MyEir was to be down for 2 hours yesterday while they had their Christmas party. Doesn’t seem to be back yet. Must have been a great party. WFH not looking possible this week. 🤯

  9. So #eir lives up to their standard... after the maintenance we're now getting brand new error! YEAH!

  10. Monitoring systems at #Eir are either crap or no one gives a fuck about them... MyEir service has been down since Saturday and doesn't look to be getting any better.

    #mobile #fail

  11. Porting my number from #eir to #vodafone, new SIM will require up to 5 days to arrive but my old one has been disabled already! Because why not?
    And Vodafone support chat is absolute crap. Yay!
    #rant

  12. @JMcE
    No #Eir landline service for a month. I got a refund but would like a working line.

  13. #Eir customer portal has been down for 3 days now, and was unreachable again the previous weekend. Oh yeah...

  14. Uhm #eir customer portal broken? Keeps saying my (double checked) account does not exists...

  15. Huh. Is Ireland finally getting visual voicemail? Seeing this today on #Eir #mastodaoine

  16. Does anyone have #Eir fiber in #Waterford?

    Wonder how reliable their network is.

    They go life here in 2 weeks. Only thing that looks strange is the yearly fee increase by CPI + 3% ...

  17. CW: From birdsite

    #NIMBY & #homeless activists unite to hail CA high court ruling that halts @UCBerkeley from building over 1000 student & low income apt units at People's Park site. Cites risk of "potential noise impacts from loud student parties" lacking in #CEQA #EIR latimes.com/california/story/2

  18. @finbarr I usually get ~200Mbps on #Eir #5G which is still not that bad anyway. Where are you to get that speed on 5G?

  19. “5G causes covid. “ … “I never get good speeds on 5G.” #eir #5g. Seriously though. I’m impressed. #mastodaoine