#deskday — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #deskday, aggregated by home.social.
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The fastest way to lose a client isn't a bad fix. It's a ticket that never made it in.
If your end users can only reach you through one channel, you're one missed email away from a problem.
Here's how to open up Teams, mobile, web, email, and more for your end-users, and still keep your techs sane. 😄Read our latest blog https://deskday.com/how-to-set-up-multichannel-ticket-creation-for-your-msp/
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.#DeskDay #deskdaypsa #helpdesk #HelpdeskSolutions #HelpdeskSoftware #servicedesktool #serviceDesk #PSA #psatool #ticketingplatform
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Some clients want hourly.
Some want a flat monthly fee.
Others run on prepaid or block hours.
Most tools make you force them all into the same box.DeskDay handles all of it , under one roof, without the workarounds.
Explore more on DeskDay billing at https://deskday.com/msp-billing-software/
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.#MSP #Billing #mspbilling #helpdeskformsp #servicedeskautomation #helpdesk #Ticketing #psaformsp #deskdaypsa #DeskDay #PSA #ManagedIT #ITManagedServices #PSAsoftware #mspbillingsoftware
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A client’s server goes down at 4pm. You’re out grabbing coffee. 😨
Old way: laptop out, VPN in, find the ticket, update everything… coffee gets cold.
New way: open the DeskDay mobile app. See the ticket, reply, start a timer, assign, close. All from your phone. ☕
Your service desk isn’t a place anymore. It’s in your pocket.
👉 https://deskday.com/mobile-help-desk/
#helpdesk #helpdeskformsp #helpdeskSoftware #deskday #deskdaypsa #itsupport #managedit
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Not every long relationship is a healthy one. 😮💨
Sometimes you stay because switching feels harder.
Because you’ve already invested so much.
Because you keep hoping it’ll get better.
But deep down… you know.
If this feels a little personal, that’s not accidental.
Maybe it’s time to stop tolerating and start expecting more from your PSA. 💔
Part 2 dropping tomorrow!
https://deskday.com/ -
Tech support doesn’t sit still.
So why should your service desk?With DeskDay’s mobile Service Desk, MSPs can create, update, assign, and close tickets from anywhere—job sites, truck rolls, or between stops.
Push alerts. Full ticket history. In your pocket.
👉 https://deskday.com/mobile-help-desk/
#mobileservicedesk #servicedeskformsp #servicedesk #servicedesksoftware #helpdeskformsp #HelpdeskSoftware #mobilehelpdesk #psaformsp #PSA #TicketingPlatform
#TicketingSolutions #deskdaypsa #DeskDay #PSA -
Xero integration is now live in DeskDay 💜
Tickets, invoices, and payments finally stay in sync. No manual reconciliation. No second-guessing what’s paid.
👉 https://deskday.com/xero-integration/
#xero #deskday #integration #psa #helpdesk #servicedesk #ticketing #itsm #msp #managedit
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If your techs are bouncing between tickets and documentation, you’re burning time.
DeskDay × Hudu pulls the right docs straight into the ticket, so fixes happen faster and context stays put.
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MSPs don’t outgrow tools. They outgrow the gaps between them.
DeskDay + @LevelRMM turns devices, tickets, and customers into one story, so techs fix faster and leaders see clearly.
https://deskday.com/level-rmm-integration/
#deskday #levelrmm #psa #helpdesk #servicedesk #ticketing #deskdaypsa
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A new generation of business leaders and workforce expects faster replies, fewer emails, and more empathy. Here’s what MSPs must learn from them, or risk being left behind by their future customers.
Read more at https://deskday.com/what-millennials-and-gen-z-are-teaching-msps-about-modern-service-expectations/
#deskday #blog #itsupport #psa #msp #managedservices -
A new generation of business leaders and workforce expects faster replies, fewer emails, and more empathy. Here’s what MSPs must learn from them, or risk being left behind by their future customers.
Read more at https://deskday.com/what-millennials-and-gen-z-are-teaching-msps-about-modern-service-expectations/
#deskday #blog #itsupport #psa #msp #managedservices -
A new generation of business leaders and workforce expects faster replies, fewer emails, and more empathy. Here’s what MSPs must learn from them, or risk being left behind by their future customers.
Read more at https://deskday.com/what-millennials-and-gen-z-are-teaching-msps-about-modern-service-expectations/
#deskday #blog #itsupport #psa #msp #managedservices -
A new generation of business leaders and workforce expects faster replies, fewer emails, and more empathy. Here’s what MSPs must learn from them, or risk being left behind by their future customers.
Read more at https://deskday.com/what-millennials-and-gen-z-are-teaching-msps-about-modern-service-expectations/
#deskday #blog #itsupport #psa #msp #managedservices -
Monday morning climbing 🧗♀️ was awesome and we just stopped when it got too hot around noon. 👌
Next adventure 🏔️ is planned and I'm so much looking forward to it. 🤩 But first some office work 👩💻 and meeting with friends tomorrow. ☕️ -
Monday morning climbing 🧗♀️ was awesome and we just stopped when it got too hot around noon. 👌
Next adventure 🏔️ is planned and I'm so much looking forward to it. 🤩 But first some office work 👩💻 and meeting with friends tomorrow. ☕️ -
Monday morning climbing 🧗♀️ was awesome and we just stopped when it got too hot around noon. 👌
Next adventure 🏔️ is planned and I'm so much looking forward to it. 🤩 But first some office work 👩💻 and meeting with friends tomorrow. ☕️ -
Monday morning climbing 🧗♀️ was awesome and we just stopped when it got too hot around noon. 👌
Next adventure 🏔️ is planned and I'm so much looking forward to it. 🤩 But first some office work 👩💻 and meeting with friends tomorrow. ☕️ -
Monday morning climbing 🧗♀️ was awesome and we just stopped when it got too hot around noon. 👌
Next adventure 🏔️ is planned and I'm so much looking forward to it. 🤩 But first some office work 👩💻 and meeting with friends tomorrow. ☕️ -
I don't know when it was the last time I set up a presentation. If you don't have to do it so often, it's much more fun. 😉
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I don't know when it was the last time I set up a presentation. If you don't have to do it so often, it's much more fun. 😉
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I don't know when it was the last time I set up a presentation. If you don't have to do it so often, it's much more fun. 😉
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I don't know when it was the last time I set up a presentation. If you don't have to do it so often, it's much more fun. 😉
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I don't know when it was the last time I set up a presentation. If you don't have to do it so often, it's much more fun. 😉
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I am having a desk day, which isn't nearly as dull as it sounds. On the contrary. I am up to something rather exciting.
#artistsgarden #garden #gardener #gardening #gardenphotography #artist #wolfkettler #bookpublishing #gardenbooks #photographyartist #photography #creativeproject #deskday #exciting #publishing #books
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I am having a desk day, which isn't nearly as dull as it sounds. On the contrary. I am up to something rather exciting.
#artistsgarden #garden #gardener #gardening #gardenphotography #artist #wolfkettler #bookpublishing #gardenbooks #photographyartist #photography #creativeproject #deskday #exciting #publishing #books