#dealer — Public Fediverse posts

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Every time I interact with anyone from car dealers I assume they're greedy, not genuine, and lying outright. Am I wrong?

So I dropped off the Taycan at Porsche Westwood (because Porsche Boston moved to Natick temporarily...) last Monday because the instrument cluster (giant screen in front of steering wheel) suddenly shut off while I was driving, and an error was thrown in the car.

Now that kind of thing has been happening from time to time, especially more often in the winter. and it'd be back to normal after several hours. But it doesn't always throw an error. I figured the dealer wouldn't be able to do anything because it is not reproducible. This time it threw an error (like the first time it happened), so I figured I'd take it to the dealer.

I called last Wednesday - no update.
Called again last Friday - no update.

Called again today before service department closed. When the service advisor (SA) answered, he said, he was just discussing with the tech, and they believe particular software update and recall would solve it. It should be ready tomorrow.

I do tend to believe it is a software issue, because how flaky and unstable the problem is. But all open recalls for Porsche Taycan don't mention instrument cluster. There may be internal bulletins about that though.

I didn't press him on what service bulletin or recall he was referring to on the phone. I guess I'll need to see tomorrow.

ANYWAY I'm counting the days it stays at the dealer towards the threshold for the Massachusetts Lemon law.

Gosh I wish I don't have to own a car.

#car #dealer #dealership #rant #EV

Wife and I have been visiting dealerships all over for 2+ months on hunt for a new #car to replace her 20-yo aging car, and I'm simply flabbergasted at the useless, lazy, disinterested, zero-motivation, zero-initiative, bureaucratic attitude at dealerships. Long gone is "ALWAYS BE CLOSING" 🤷‍♂️

#dealer #dealership