#customerservicefail — Public Fediverse posts

It’s time to fix the bugs—both in your code and in your driver vetting processes.

#DriveU #CustomerServiceFail #TechStartup #SeniorCare #CivicAdvocacy #Accountability

Just a heads up: If you click to talk to support on the coles webpage and type "talk to agent" it no longer sends you to a 'real' person anymore, it still sends you to an AI bot but gives the bot a 'human-like' randomised name.. You can tell it's a bot as it types a huge long sentence with your name and details in a fraction of a second..

I just reported that one of their frozen meals had broken white plastic from the shattered tray again all through the food, and when I said this was around the 15th time this has happened over the last year I got the standard cut-n-paste response:

"We're sorry for the inconvenience, is there anything else we can help you with today?"

Never mind the fact that people are going to die from this sooner or later, sharp plastic through your food WILL tend to cause that if left unchecked by management..

🤦‍♂️ 🤦‍♀️ 🤦

#Coles #CustomerServiceFail #FoodSafety

Just a heads up: If you click to talk to support on the coles webpage and type "talk to agent" it no longer sends you to a 'real' person anymore, it still sends you to an AI bot but gives the bot a 'human-like' randomised name.. You can tell it's a bot as it types a huge long sentence with your name and details in a fraction of a second..

I just reported that one of their frozen meals had broken white plastic from the shattered tray again all through the food, and when I said this was around the 15th time this has happened over the last year I got the standard cut-n-paste response:

"We're sorry for the inconvenience, is there anything else we can help you with today?"

Never mind the fact that people are going to die from this sooner or later, sharp plastic through your food WILL tend to cause that if left unchecked by management..

🤦‍♂️ 🤦‍♀️ 🤦

#Coles #CustomerServiceFail #FoodSafety

I just don't get online companies who won't send tracking numbers or order updates. Most will kindly provide it automatically, others if it is requested, but Allen's Naturally has NEVER complied. It wouldn't be an issue if I had sent it to my PO Box or if an item wasn't in serious need, but c'mon I've already asked both when I ordered and by email- still nothing. I may start looking for places that carry their products instead of ordering through them. #customerservicefail

Harry and David state: "You and those who receive your gifts must be delighted, or we’ll..." force you to chat with an AI agent or talk to an AI agent or get out pen and paper to write a letter.

I'd rather live with the rotten apple than chose one of those options.

#QualityControlFail #CustomerServiceFail #AI

Harry and David state: "You and those who receive your gifts must be delighted, or we’ll..." force you to chat with an AI agent or talk to an AI agent or get out pen and paper to write a letter.

I'd rather live with the rotten apple than chose one of those options.

#QualityControlFail #CustomerServiceFail #AI

@hackthebox Ordered Hack The Box merch well before Christmas. Never arrived. Multiple emails. Zero response. Gifts ruined. Make it right. #CustomerServiceFail #ChristmasRuined #hackthebox

Video Shorts 185: How to Fairly Charge a Cat for Tap Water in a Bar

How to Fairly Charge a Cat for Tap Water in a Bar From Into Your Head #podcast - IntoYourHead.ie #Podcasts #comedy #humour #PodcastClips #podcasters #podcasting #IntoYourHeadshorts #humor #funny #humour #IntoYourHead #Clip #Clips #Strange #Logic #Audio #Comedy #nonsense #podcastclips #TalkingCat #BarStory #Bureaucracy #ComedySkit #cats #CustomerServiceFail #AbsurdHumor #TapWater #cat #pets #pethumour…

https://intoyourhead.ie/2025/12/04/video-shorts-185-how-to-fairly-charge-a-cat-for-tap-water-in-a-bar/

🧵 THREAD: My nightmare experience with @Uber @UberEats @bestbuy that's left me $143+ poorer with ZERO resolution. This is how they treat customers without cars. #CustomerServiceFail #UberEats #BestBuy

📸😱 Oh no, someone's precious digital memories vanished into the Microsoft black hole, and shocker: customer service is MIA! Clearly, this person thought giant corporations were the best babysitters for their life's work. 🤦‍♂️🔒
https://old.reddit.com/r/pcmasterrace/comments/1ldef4p/microsoft_locked_my_account_i_lost_30_years_of/ #digitalmemories #microsoftblackhole #customerservicefail #corporateoversight #datarecovery #HackerNews #ngated

📸😱 Oh no, someone's precious digital memories vanished into the Microsoft black hole, and shocker: customer service is MIA! Clearly, this person thought giant corporations were the best babysitters for their life's work. 🤦‍♂️🔒
https://old.reddit.com/r/pcmasterrace/comments/1ldef4p/microsoft_locked_my_account_i_lost_30_years_of/ #digitalmemories #microsoftblackhole #customerservicefail #corporateoversight #datarecovery #HackerNews #ngated

VMware's latest #licensing scheme: a masterclass in "How to Alienate Customers 101" 🙄. Apparently, they think small businesses have 72-core servers just lying around next to the water cooler 🤦‍♂️. Good luck running that 2-core server farm, folks! 😂
https://systemadministration.net/vmware-turns-its-back-on-small-businesses-new-licensing-policies-trigger-industry-backlash/ #VMware #Alienation #SmallBusiness #TechHumor #CustomerServiceFail #HackerNews #ngated

VMware's latest #licensing scheme: a masterclass in "How to Alienate Customers 101" 🙄. Apparently, they think small businesses have 72-core servers just lying around next to the water cooler 🤦‍♂️. Good luck running that 2-core server farm, folks! 😂
https://systemadministration.net/vmware-turns-its-back-on-small-businesses-new-licensing-policies-trigger-industry-backlash/ #VMware #Alienation #SmallBusiness #TechHumor #CustomerServiceFail #HackerNews #ngated

[6/x]

Wohlgemerkt: der ausgetauschte Akku ging am 27.12. per UPS zurück.

Eben wieder mit Dell telefoniert, wieder Bilder vom nun eingebauten Akku gemacht, vom BIOS und der Diagnoseanzeige.

Nun wird "intern geprüft".

Ich bekomme bestimmt die 4 Monate seit Beginn der Odyssee noch voll.

*groaaahhhhhh*

#dell #DellTech #spaßMitDell #DellServiceFail #customerServiceFail

[6/x]

Wohlgemerkt: der ausgetauschte Akku ging am 27.12. per UPS zurück.

Eben wieder mit Dell telefoniert, wieder Bilder vom nun eingebauten Akku gemacht, vom BIOS und der Diagnoseanzeige.

Nun wird "intern geprüft".

Ich bekomme bestimmt die 4 Monate seit Beginn der Odyssee noch voll.

*groaaahhhhhh*

#dell #DellTech #spaßMitDell #DellServiceFail #customerServiceFail

[3/2] Nachtrag: Nachdem ich am 12.12. noch einmal nachfragen musste , ging es plötzlich ganz schnell.

Eine neue Service-Mitarbeiterin schrieb mir, dass sie die Bestellung noch einmal ausgelöst hat. Der Akku war dann am 16.12. bei mir.

Hat dann also doch 'nur' 3 Monate gedauert.

#dell #customerServiceFail #serviceFail

[3/2] Nachtrag: Nachdem ich am 12.12. noch einmal nachfragen musste , ging es plötzlich ganz schnell.

Eine neue Service-Mitarbeiterin schrieb mir, dass sie die Bestellung noch einmal ausgelöst hat. Der Akku war dann am 16.12. bei mir.

Hat dann also doch 'nur' 3 Monate gedauert.

#dell #customerServiceFail #serviceFail

@faisal they are all the same nowadays. It's sad to see how even the big successful companies of past years have ended up so low. #fail #customerservicefail

@faisal they are all the same nowadays. It's sad to see how even the big successful companies of past years have ended up so low. #fail #customerservicefail

😣 #Starlink, utenti insoddisfatti! Quando l'innovazione spaziale non risponde alle chiamate! 📞🚀 #CustomerServiceFail

🔗 https://www.tomshw.it/altro/starlink-utenti-scontenti-per-lassenza-di-assistenza

Listen, why are you making things difficult when I want to cancel your service? First you won't let me cancel when I want, and then you use your bot to offer me discounts. The bot is bad enough, but when you say that you're going to transfer me to one of your "Product Advocate" team members, and they don't answer within 15 minutes, well, I'll never use your service again. #customerservicefail

Listen, why are you making things difficult when I want to cancel your service? First you won't let me cancel when I want, and then you use your bot to offer me discounts. The bot is bad enough, but when you say that you're going to transfer me to one of your "Product Advocate" team members, and they don't answer within 15 minutes, well, I'll never use your service again. #customerservicefail

Opened a ticket 2 weeks ago on #GCash's app, unable to transfer #PayPal funds. GCash reps say I should convert funds to PHP, but they've always been in PHP. Support incompetence is alarming & should make us all wary of keeping money in GCash. #CustomerServiceFail

Opened a ticket 2 weeks ago on #GCash's app, unable to transfer #PayPal funds. GCash reps say I should convert funds to PHP, but they've always been in PHP. Support incompetence is alarming & should make us all wary of keeping money in GCash. #CustomerServiceFail