home.social

#customerreviews — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerreviews, aggregated by home.social.

fetched live
  1. Yale Insights: A Simple Thumbs Up or Down Eliminates Racial Bias in Online Ratings‌‌. “In a study of an online gig-economy platform, Yale SOM’s Tristan Botelho and his co-authors found that the ubiquitous five-star rating system could subtly propagate discrimination. But they also found a surprisingly simple fix: switching to a two-point scale (thumbs up or thumbs down) eliminated […]

    https://rbfirehose.com/2025/02/22/yale-insights-a-simple-thumbs-up-or-down-eliminates-racial-bias-in-online-ratings/

  2. Awww 🥰 Love this feedback:

    "A Must read for all executive manager who want to stop implementing "The next Rah Rah" to fix everything every two years .... and instead actually change the culture of their company to lead from the ground floor."

    amazon.com/Dare-Lead-Relationa
    #bookreview #DareToUnLead #leadership #books