#customerrelationships — Public Fediverse posts

Building relationships with customers through support didn't turn out as hoped

https://www.uncommonapps.nyc/p/castro-podcasts-things-i-got-wrong-support

Comments: https://news.ycombinator.com/item?id=48799929

#HackerNews #customerrelationships #supportfail #lessonslearned #businessinsights #customerexperience

Building relationships with customers through support didn't turn out as hoped

https://www.uncommonapps.nyc/p/castro-podcasts-things-i-got-wrong-support

Comments: https://news.ycombinator.com/item?id=48799929

#HackerNews #customerrelationships #supportfail #lessonslearned #businessinsights #customerexperience

Humans close deals. Software just clears the path.
Clear your path: https://massaxis.com
#SalesPhilosophy #HumanFirst #SalesWisdom #RelationshipSelling #SalesLeadership #CustomerRelationships #AuthenticSelling #SalesExcellence #PeopleFirst #SalesSuccess

We're managing contacts, not relationships.
Maybe we need to rename the industry to "Contact Management Systems" and stop pretending it's personal.
Or... we could actually use these tools to build real relationships?
Just a thought.
#CustomerRelationships #BusinessPhilosophy #CRM

Just like any successful sales process, building rapport is crucial. Actively listening, personalizing communication, finding common ground, displaying empathy, and following up promptly are just some of the key tips to establish strong relationships with your audience.
#SalesTips #BuildingRapport #CustomerRelationships