#customerrelations — Public Fediverse posts

https://www.europesays.com/news/25077/ What Happened When Pope Leo XIV Had to Call Customer Service #Chicago(Ill) #CustomerRelations #Dolton(Ill) #Headlines #LeoXIV #Naperville(Ill) #News #Popes #TopStories

https://www.europesays.com/news/25069/ Delta Air Lines Will Stop Serving Snacks and Drinks on Short Flights #AirlinesAndAirplanes #CustomerRelations #DeltaAirLinesInc #Headlines #News #SnackFoods #TopStories #TravelAndVacations

What Happened When Pope Leo XIV Had to Call Customer Service

https://web.brid.gy/r/https://www.nytimes.com/2026/05/05/us/pope-leo-xiv-bank-customer-service.html

What Happened When Pope Leo XIV Had to Call Customer Service

https://web.brid.gy/r/https://www.nytimes.com/2026/05/05/us/pope-leo-xiv-bank-customer-service.html

What Happened When Pope Leo XIV Had to Call Customer Service

https://fed.brid.gy/r/https://www.nytimes.com/2026/05/05/us/pope-leo-xiv-bank-customer-service.html

What Happened When Pope Leo XIV Had to Call Customer Service

https://fed.brid.gy/r/https://www.nytimes.com/2026/05/05/us/pope-leo-xiv-bank-customer-service.html

What Happened When Pope Leo XIV Had to Call Customer Service

https://web.brid.gy/r/https://www.nytimes.com/2026/05/05/us/pope-leo-xiv-bank-customer-service.html

#AirlinesandAirplanes #CustomerRelations Help! An Airport Cart Left Me at the Wrong Gate, and Now I’m Out $1,300. https://www.nytimes.com/2026/04/16/travel/airline-mistake-missed-flight-help.html?utm_source=dlvr.it&utm_medium=mastodon

How Airlines Turned First-Class Seats From Freebies to a Profit Engine

https://fed.brid.gy/r/https://www.nytimes.com/2026/04/10/business/airlines-first-class-seats-tickets-upgrades.html

How Airlines Turned First-Class Seats From Freebies to a Profit Engine

https://fed.brid.gy/r/https://www.nytimes.com/2026/04/10/business/airlines-first-class-seats-tickets-upgrades.html

When Something Goes Wrong With Your Flight, These People Take Charge

https://fed.brid.gy/r/https://www.nytimes.com/2025/12/21/business/american-airlines-operations-hub.html

Same Product, Same Store, but on Instacart, Prices Might Differ

https://fed.brid.gy/r/https://www.nytimes.com/2025/12/09/business/instacart-algorithmic-pricing.html

Whoever at Mephisto (shoes) decided that it is a company rule to refuse to reimburse the difference when exchanging shoes should look for another job. Even the AI that will replace them would ‘know’ that this is an anti-customer move.

There’s no excuse for this abusive policy. Nothing prevents you from simply crediting the card used for the purchase, or giving back the difference in cash. Forcing a longtime customer to return within a year to buy more stuff is off-putting. It makes the customer want to never shop at your store again. That’s exactly what will happen when I find a way to spend the 30€ you owe me.

#CustomerSatisfaction #CustomerRelations #Mephisto

Whoever at Mephisto (shoes) decided that it is a company rule to refuse to reimburse the difference when exchanging shoes should look for another job. Even the AI that will replace them would ‘know’ that this is an anti-customer move.

There’s no excuse for this abusive policy. Nothing prevents you from simply crediting the card used for the purchase, or giving back the difference in cash. Forcing a longtime customer to return within a year to buy more stuff is off-putting. It makes the customer want to never shop at your store again. That’s exactly what will happen when I find a way to spend the 30€ you owe me.

#CustomerSatisfaction #CustomerRelations #Mephisto

Whoever at Mephisto (shoes) decided that it is a company rule to refuse to reimburse the difference when exchanging shoes should look for another job. Even the AI that will replace them would ‘know’ that this is an anti-customer move.

There’s no excuse for this abusive policy. Nothing prevents you from simply crediting the card used for the purchase, or giving back the difference in cash. Forcing a longtime customer to return within a year to buy more stuff is off-putting. It makes the customer want to never shop at your store again. That’s exactly what will happen when I find a way to spend the 30€ you owe me.

#CustomerSatisfaction #CustomerRelations #Mephisto

Whoever at Mephisto (shoes) decided that it is a company rule to refuse to reimburse the difference when exchanging shoes should look for another job. Even the AI that will replace them would ‘know’ that this is an anti-customer move.

There’s no excuse for this abusive policy. Nothing prevents you from simply crediting the card used for the purchase, or giving back the difference in cash. Forcing a longtime customer to return within a year to buy more stuff is off-putting. It makes the customer want to never shop at your store again. That’s exactly what will happen when I find a way to spend the 30€ you owe me.

#CustomerSatisfaction #CustomerRelations #Mephisto

Whoever at Mephisto (shoes) decided that it is a company rule to refuse to reimburse the difference when exchanging shoes should look for another job. Even the AI that will replace them would ‘know’ that this is an anti-customer move.

There’s no excuse for this abusive policy. Nothing prevents you from simply crediting the card used for the purchase, or giving back the difference in cash. Forcing a longtime customer to return within a year to buy more stuff is off-putting. It makes the customer want to never shop at your store again. That’s exactly what will happen when I find a way to spend the 30€ you owe me.

#CustomerSatisfaction #CustomerRelations #Mephisto

Hãng xe điện Rivian (Mỹ) đang gây bức xúc lớn khi tăng giá bán xe vô lý hàng chục nghìn USD, thậm chí áp dụng cả cho những khách hàng tiên phong đã đặt cọc từ trước. Hành động này bị xem là phản bội khách hàng và khó chấp nhận.

#Rivian #ElectricVehicles #PriceHike #CustomerRelations #EVNews #XeĐiện #TăngGiá #QuanHệKháchHàng #TinTứcÔTô

https://vietnamnet.vn/mot-hang-xe-lon-tang-gia-ban-vo-ly-phan-boi-khach-hang-tien-phong-2457199.html

Data Centers’ Hunger for Energy Could Raise All Electric Bills - Individuals and small businesses may end up bearing some of the cost of grid upgrades nee... - https://www.nytimes.com/2025/05/16/business/energy-environment/data-centers-utilities-electricity-bills.html #regulationandderegulationofindustry #energyinformationadministration #prices(faresfeesandrates) #factoriesandmanufacturing #conservationofresources #electriclightandpower #customerrelations #woodmackenzieltd #dominionenergy

Despite multiple confirmations, #AIASLogistica missed delivery dates without notice, were rude, and abandoned a 5000L cistern _in the middle of the road_! 😡 Zero professionalism.

https://www.alanbonnici.com/2025/04/aias-logistica-horrendous-delivery-story.html

#DeliveryDisasters #CustomerServiceFail #AfterSales #CustomerRelations #Tecnomat #LogisticsNightmare #TTMO #Sicily #Italy

Tesla Sales Are Slumping, Even in the Most E.V.-Friendly Place - Elon Musk’s involvement in right-wing politics contributed to fewer deliveries in Norway ... - https://www.nytimes.com/2025/04/02/business/tesla-sales-elon-musk.html #internationaltradeandworldmarket #right-wingextremismandalt-right #electricandhybridvehicles #prices(faresfeesandrates) #fringegroupsandmovements #customerrelations #fuelefficiency #companyreports #teslamotorsinc #trumpdonaldj #automobiles #batteries

TikTok to ‘Go Dark’ on Sunday for Its 170 Million American Users - The Chinese-owned company said it will cut off its services unless the U.S. assures Apple... - https://www.nytimes.com/2025/01/17/technology/17tiktok-goes-dark-sunday-apple-google.html #regulationandderegulationofindustry #unitedstatespoliticsandgovernment #beijingbytedancetechnologycoltd #computersandtheinternet #decisionsandverdicts #mobileapplications #customerrelations #lawandlegislation #tiktok(bytedance) #socialmedia

AT&T to Credit Customers After Internet Outages - The announcement follows a year of high-profile internet blackouts that hit several compa... - https://www.nytimes.com/2025/01/08/technology/att-outages-credit.html #verizoncommunicationsinc #computersandtheinternet #computernetworkoutages #customerrelations #at&tinc

How Airlines Are Using AI to Make Flying Easier - Airlines are using artificial intelligence to save fuel, keep customers informed and hold... - https://www.nytimes.com/2024/05/10/travel/airlines-artificial-intelligence.html #computersandtheinternet #artificialintelligence #delays(transportation) #airlinesandairplanes #travelandvacations #customerrelations #americanairlines #deltaairlinesinc #alaskaairlines #koreanairlines #unitedairlines #aircanada #airports

How Airlines Are Using AI to Make Flying Easier - Airlines are using artificial intelligence to save fuel, keep customers informed and hold... - https://www.nytimes.com/2024/05/10/travel/airlines-artificial-intelligence.html #computersandtheinternet #artificialintelligence #delays(transportation) #airlinesandairplanes #travelandvacations #customerrelations #americanairlines #deltaairlinesinc #alaskaairlines #koreanairlines #unitedairlines #aircanada #airports

How Airlines Are Using AI to Make Flying Easier - Airlines are using artificial intelligence to save fuel, keep customers informed and hold... - https://www.nytimes.com/2024/05/10/travel/airlines-artificial-intelligence.html #computersandtheinternet #artificialintelligence #delays(transportation) #airlinesandairplanes #travelandvacations #customerrelations #americanairlines #deltaairlinesinc #alaskaairlines #koreanairlines #unitedairlines #aircanada #airports

How Airlines Are Using AI to Make Flying Easier - Airlines are using artificial intelligence to save fuel, keep customers informed and hold... - https://www.nytimes.com/2024/05/10/travel/airlines-artificial-intelligence.html #computersandtheinternet #artificialintelligence #delays(transportation) #airlinesandairplanes #travelandvacations #customerrelations #americanairlines #deltaairlinesinc #alaskaairlines #koreanairlines #unitedairlines #aircanada #airports

How Airlines Are Using AI to Make Flying Easier - Airlines are using artificial intelligence to save fuel, keep customers informed and hold... - https://www.nytimes.com/2024/05/10/travel/airlines-artificial-intelligence.html #computersandtheinternet #artificialintelligence #delays(transportation) #airlinesandairplanes #travelandvacations #customerrelations #americanairlines #deltaairlinesinc #alaskaairlines #koreanairlines #unitedairlines #aircanada #airports

AT&T Offers $5 Credit After Widespread Service Outage - Thousands of customers lost service on Thursday when the telecommunications company ran i... - https://www.nytimes.com/2024/02/25/business/att-outage-credit.html #telephonesandtelecommunications #shutdowns(institutional) #computernetworkoutages #cellulartelephones #customerrelations #at&tinc

‘Training My Replacement’: Inside a Call Center Worker’s Battle With A.I. - To many people, chatbots and other technology feel like a ticking time bomb, sure to expl... - https://www.nytimes.com/2023/07/19/business/call-center-workers-battle-with-ai.html #telephonesandtelecommunications #layoffsandjobreductions #artificialintelligence #careersandprofessions #customerrelations #laborandjobs #at&tinc

Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #jordanroberte(1960-) #customerrelations #oliverwymangroup #stocksandbonds #unitedstates

Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #jordanroberte(1960-) #customerrelations #oliverwymangroup #stocksandbonds #unitedstates

Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #jordanroberte(1960-) #customerrelations #oliverwymangroup #stocksandbonds #unitedstates

Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #jordanroberte(1960-) #customerrelations #oliverwymangroup #stocksandbonds #unitedstates

Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #jordanroberte(1960-) #customerrelations #oliverwymangroup #stocksandbonds #unitedstates

‘We Just Couldn’t Keep Up With the Volume’ - Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by... - https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan-corner-office.html #aviationaccidentssafetyanddisasters #southwestairlinescompany #computersandtheinternet #delays(transportation) #generalelectriccompany #airlinesandairplanes #customerrelations #oliverwymangroup #stocksandbonds #roberte.jordan #unitedstates #christmas

@AlexaInTheWoods @tfl @juliezerbo @MaxGuthier Hi Alexa- Thank you! You have got an excellent point! It’s all about the educated customer 👍
#balenciaga #children #childrensfashion #customerrelations
#fashiondesign #fashiontech

Tech Hacks to Make Traveling Right Now Less of a Headache - The travel industry is recovering from the pandemic, but messily. These apps and tips can... - https://www.nytimes.com/2022/08/17/technology/personaltech/tech-travel.html #computersandtheinternet #hotelsandtravellodgings #coronavirus(2019-ncov) #airlinesandairplanes #contenttype:service #travelandvacations #mobileapplications #customerrelations #thepointsguyllc

How Wish Built (and Fumbled) a Dollar Store for the Internet - The number of users has plummeted, and its stock price has dropped. Former employees poin... - https://www.nytimes.com/2022/07/07/business/media/wish-online-dollar-store.html #advertisingandmarketing #universityofwaterloo #sanfrancisco(calif) #mobileapplications #customerrelations #onlineadvertising #shoppingandretail #consumerreviews #discountselling #e-commerce

Tesla Is Forcing the Auto Industry to Rethink How It Sells Cars - Tesla shifted to selling cars entirely online in 2019. Now, some established automakers, ... - https://www.nytimes.com/2022/06/21/business/tesla-online-sales-dealerships.html #electricandhybridvehicles #computersandtheinternet #farleyjamesdjr(1962-) #rivianautomotivellc #customerrelations #shoppingandretail #teslamotorsinc #lucidmotorsinc #automobiles #fordmotorco #e-commerce #muskelon

Thefts, Fraud and Lawsuits at the World’s Biggest NFT Marketplace - OpenSea, one of the highest-profile crypto start-ups, is facing a backlash over stolen an... - https://www.nytimes.com/2022/06/06/technology/nft-opensea-theft-fraud.html #opensea(ozonenetworksinc) #collectorsandcollections #nonfungibletokens(nfts) #computersandtheinternet #customerrelations #virtualcurrency #venturecapital #monkeysandapes #devinfinzer #alexatallah #plagiarism #start-ups #art

Thefts, Fraud and Lawsuits at the World’s Biggest NFT Marketplace - OpenSea, one of the highest-profile crypto start-ups, is facing a backlash over stolen an... - https://www.nytimes.com/2022/06/06/technology/nft-opensea-theft-fraud.html #opensea(ozonenetworksinc) #collectorsandcollections #nonfungibletokens(nfts) #computersandtheinternet #customerrelations #virtualcurrency #venturecapital #monkeysandapes #devinfinzer #alexatallah #plagiarism #start-ups #art

Etsy and the Sameness of Internet Fights - How much should the middleman get? - https://www.nytimes.com/2022/04/13/technology/etsy-strike.html #prices(faresfeesandrates) #computersandtheinternet #internal-sub-only-nl #mobileapplications #customerrelations #e-commerce #strikes #etsyinc

Chatbots Are Becoming Smarter - Customer service chatbots may finally become more intelligent, more conversational and mo... - https://www.nytimes.com/2022/03/03/technology/ai-chatbot.html #internationalbusinessmachinescorporation #telephonesandtelecommunications #computersandtheinternet #artificialintelligence #aispecialreport2022 #customerrelations #supercomputers #generalmotors #gartnerinc #antheminc

Oura Ring 3 Review: A Missed Opportunity for Wearable Tech - At a time when we are concerned about health, the smart ring, which can track sleep and b... - https://www.nytimes.com/2022/01/26/technology/personaltech/oura-ring-3-review.html #motorcyclesmotorbikesandmotorscooters #quarantine(lifeandculture) #computersandtheinternet #coronavirus(2019-ncov) #contenttype:service #mobileapplications #wearablecomputing #customerrelations #temperature #ourahealth #exercise #sleep

QR Codes Are Here to Stay. So Is the Tracking They Allow. - Fueled by a desire for touchless transactions, QR codes popped up everywhere in the pande... - https://www.nytimes.com/2021/07/26/technology/qr-codes-tracking.html #mobilecommerceandpayments #computersandtheinternet #coronavirus(2019-ncov) #mobileapplications #customerrelations #consumerbehavior #restaurants #smartphones #squareinc #barcodes #privacy #paypal

Chatwoot is an open source alternative to Intercom, Zendesk, Salesforce Service Cloud, and other proprietary customer relations communications platforms https://squeet.me/objects/962c3e1074b2f3a2ad8161b5db6cb45b3b6bbc60

5 Ways to Get More Out of Android 11 - The current version of Google’s mobile operating system includes several features that ca... - https://www.nytimes.com/2021/06/02/technology/personaltech/android-11.html #android(operatingsystem) #computersandtheinternet #mobileapplications #customerrelations #smartphones #googleinc

Amazon’s Great Purge - Evictions of some popular products evictions tell us a lot about untrustworthy internet r... - https://www.nytimes.com/2021/05/21/technology/amazons-great-purge.html #computersandtheinternet #customerrelations #consumerreviews #amazon.cominc #e-commerce

Coinbase Users Say Crypto Start-Up Ignored Their Pleas for Help - As Coinbase prepares to be the first major cryptocurrency company to go public, it is struggling w... - https://www.nytimes.com/2021/03/24/technology/coinbase-bitcoin-complaints.html #regulationandderegulationofindustry #bankingandfinancialinstitutions #suitsandlitigation(civil) #cyberattacksandhackers #bitcoin(currency) #customerrelations #virtualcurrency #coinbaseinc