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#customerjourney — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerjourney, aggregated by home.social.

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  1. Banken erkennen Betrug bei Echtzeitüberweisungen oft zu spät

    ChatGPT Europäische Finanzinstitute haben bei der Betrugserkennung offenbar Schwierigkeiten, mit dem Tempo von Echtzeitüberweisungen Schritt zu halten. Besonders…
    #EuropeSays #EU #Europa #CustomerJourney #Europäisch #Europäische #FraudDetection #Studien
    europesays.com/europa/106517/

  2. Viele europäische Banken erkennen Betrug bei Echtzeitüberweisungen oft zu spät, da nur wenige Institute ihre Daten in Echtzeit integrieren. Fragmentierte IT-Landschaften und isolierte Tools bieten Angreifern große Schlupflöcher—ein klarer Weckruf für IT-Abteilungen!
    #Aktuell #Anwendung #Security #Zahlungsverkehr #CustomerJourney #FraudDetection #Studien #Audio...
    it-finanzmagazin.de/europas-ba

  3. Clicks are vanity. Journeys are sanity.

    To win in 2024, you need Integrated Customer Journey Mapping:

    Segment ➡️ Analyze ➡️ Personalize ➡️ Engage ➡️ Attribute.

    Stop guessing. Start mapping. 🗺️

    #GrowthHacking #MarTech #CustomerJourney #DigitalStrategy

  4. FYI: Explaining footfall attribution: Footfall attribution measures whether people shown an advert later walked into a physical shop. How visits get detected, projected, and where the method fails. ppc.land/footfall-attribution/ #FootfallAttribution #CustomerJourney #DigitalMarketing #RetailAnalytics #AttributionModel

  5. ICYMI: Explaining footfall attribution: Footfall attribution measures whether people shown an advert later walked into a physical shop. How visits get detected, projected, and where the method fails. ppc.land/footfall-attribution/ #FootfallAttribution #Marketing #RetailAnalytics #Adtech #CustomerJourney

  6. Brands still treat attention as a single ad burst; the emerging model treats it as a pipeline. By linking an AI-driven persona, automated content loops and real-time measurement, each touchpoint reinforces the previous one, turning isolated clicks into a steady flow of qualified interest. The result is a predictable, scalable attention architecture. ⚙️ #AI #MarketingAutomation #CustomerJourney #DataFeedback - Powered by FG

  7. Das Buchungsportal der #DeutscheBahn ist ein bisschen dusslig.
    Wenn ich eine Suche mit "habe D-Ticket" mache, und eine Hinfahrt mit Fernverkehrsanteil ausgesucht habe, die Rückfahrt aber nur Nahverkehr enthält, dann würde ich hier einen Button erwarten "nur Hinfahrt buchen" und kein totes Ende.
    Das gilt neben dem D-Ticket Szenario auch für andere Fälle, z.B. Rückfahrt mit nicht DB-buchbaren Unternehmen wie Westbahn oder Flix.
    @PRO_BAHN

    #UI_UX #CustomerJourney #Bahn

  8. @nick slowclap sounds interesting. I immediately followed you for that reason.

    Your front page text is quite long. What would be helpful to a busy creator like me is, if you lead with two or three sentences about what specific gap in the system you are trying to fill.

    We already know what YouTube does, we already know what Patreon does, but what is it that you do, they don't?

    That was the selling point I was looking for, and I did not find it in 10 seconds.

    #customerjourney

  9. The secret to high-converting websites? Seamless User Experience (UX). If your checkout process is confusing or your menu is a maze, your bounce rate will skyrocket. 📉 We audit, redesign, and optimize digital experiences so your customers enjoy a frictionless journey from landing page to checkout. Let Rusd Ltd streamline your growth! 🛠️

    #UserExperience #UXDesign #UIDesign #ConversionOptimization #WebDesign #ECommerceTips #WebDevelopment #ProductDesign #CustomerJourney #RusdLtd

  10. Automation should have been a loyal partner, but somewhere along the way, the customer journey became the victim. Was it carelessness, ignorance, or a lack of empathy that pulled the trigger?

    Read more 👉 lttr.ai/Aq1TN

    #AutomationFails #CustomerJourney #RealTimeTriggers

  11. Brands Grapple With Integrated Journeys: The "Full-Funnel" Imperative

    Brands are changing how they advertise to connect with customers all the way from first seeing an ad to buying something. This new way uses customer data.

    #FullFunnelMarketing, #CustomerJourney, #DigitalMarketing, #BrandStrategy, #MarketingTips

    newsletter.tf/brands-use-full-

  12. Many brands are now using a 'full-funnel' marketing strategy, which is a big change from older methods. This means they are trying to talk to customers at every step, not just when they might buy.

    #FullFunnelMarketing, #CustomerJourney, #DigitalMarketing, #BrandStrategy, #MarketingTips
    newsletter.tf/brands-use-full-

  13. Bài viết thảo luận cách các công ty SaaS quản lý quy trình onboarding khách hàng, từ dùng thử đến trả phí. Hiện nay, quy trình này thường rời rạc, sử dụng nhiều công cụ khác nhau (CRM, email, checklist). Tác giả đặt câu hỏi liệu có cần một nền tảng chuyên biệt để hợp nhất toàn bộ hành trình trải nghiệm của khách hàng hay không.
    #SaaS #Onboarding #CustomerJourney #CustomerSuccess #QuảnLýKháchHàng #HànhTrìnhKháchHàng

    reddit.com/r/SaaS/comments/1oh

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