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#customerdelight — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerdelight, aggregated by home.social.

  1. This is how to do customer delight: "Cancellation reason: forgot to cancel" - no charges remaining to pay even after a bill had been raised.

    Thank you, TypeForm 😻

    (Contrast with the grim practices from Adobe and other players...)

    #CX #CustomerDelight