home.social

#customercommunication — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customercommunication, aggregated by home.social.

fetched live
  1. 1 bug is no problem. Or a disaster!

    It all depends on how you handle it.

    Your software works most of the time? It doesn't matter. It's often the times it doesn't work that matter. Especially for critical software.

    As a user, my reaction also depends on how the issue is handled.

    #softwarearchitecture #softwareengineering #dealingwithbugs #customercommunication