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#customer-experience — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customer-experience, aggregated by home.social.

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  1. Sierra Signs SoftBank as Exclusive Japan Partner Amid CEO’s $5 Trillion AI Bet

    The Gist Sierra lands a Japanese giant. Sierra AI has been named the exclusive sales partner for its…
    #EuropeSays #Japan #JP #conversationalai #customerexperience #customerservice #customersupport #news #Nihon #sierra #SoftBank
    europesays.com/japan/58121/

  2. What the Starbucks Korea Crisis Teaches Marketers About Cultural Risk

    The Gist Cultural landmine. Starbucks Korea’s ‘Tank Day’ tumbler campaign collided with the anniversary of the 1980 Gwangju…
    #EuropeSays #Korea #KR #SouthKorea #brandloyalty #Customerexperience #CustomerLoyalty #customersatisfaction #Editorial #marketing #Starbucks
    europesays.com/korea/84766/

  3. My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.

    (Note: content is translated by ChatGPT.)

    #Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience

  4. My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.

    (Note: content is translated by ChatGPT.)

    #Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience

  5. My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.

    (Note: content is translated by ChatGPT.)

    #Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience

  6. 62 % der Banken und Versicherungen erhöhen 2026 ihr IT-Budget, um in digitale Resilienz, Modernisierung, KI, Kundenerlebnis und Skills zu investieren. Die größte Herausforderung bleibt die agile Umsetzung dieser strategisch verzahnten Agenda in einem komplexen, regulierten Umfeld.
    #Aktuell #Schwerpunkt #Awareness #CustomerExperience #KünstlicheIntelligenz #Resilienz #x26FK
    https://ww...
    it-finanzmagazin.de/ki-digital

  7. Start answering the questions your audience is actually asking — before they go ask a machine instead.

    Read the full article: Shipping the Org Chart
    lttr.ai/As2ev

    #webdevelopment #customerexperience #userexperience

  8. Start answering the questions your audience is actually asking — before they go ask a machine instead.

    Read the full article: Shipping the Org Chart
    lttr.ai/As2ev

    #webdevelopment #customerexperience #userexperience

  9. Start answering the questions your audience is actually asking — before they go ask a machine instead.

    Read the full article: Shipping the Org Chart
    lttr.ai/As2ev

    #webdevelopment #customerexperience #userexperience

  10. Start answering the questions your audience is actually asking — before they go ask a machine instead.

    Read the full article: Shipping the Org Chart
    lttr.ai/As2ev

    #webdevelopment #customerexperience #userexperience

  11. Building customer #relationships through tech support didn't quite go as planned. Instead of helping users, they sent them into #Cloudflare purgatory, where #cookies are the real relationship glue 🍪🔒. Apparently, the key to customer service is a healthy serving of "you've been blocked!" 🙃🚫.
    uncommonapps.nyc/p/castro-podc #customerexperience #techsupport #errors #HackerNews #ngated

  12. Building customer #relationships through tech support didn't quite go as planned. Instead of helping users, they sent them into #Cloudflare purgatory, where #cookies are the real relationship glue 🍪🔒. Apparently, the key to customer service is a healthy serving of "you've been blocked!" 🙃🚫.
    uncommonapps.nyc/p/castro-podc #customerexperience #techsupport #errors #HackerNews #ngated

  13. Building customer #relationships through tech support didn't quite go as planned. Instead of helping users, they sent them into #Cloudflare purgatory, where #cookies are the real relationship glue 🍪🔒. Apparently, the key to customer service is a healthy serving of "you've been blocked!" 🙃🚫.
    uncommonapps.nyc/p/castro-podc #customerexperience #techsupport #errors #HackerNews #ngated

  14. Building customer #relationships through tech support didn't quite go as planned. Instead of helping users, they sent them into #Cloudflare purgatory, where #cookies are the real relationship glue 🍪🔒. Apparently, the key to customer service is a healthy serving of "you've been blocked!" 🙃🚫.
    uncommonapps.nyc/p/castro-podc #customerexperience #techsupport #errors #HackerNews #ngated

  15. You can have the most beautiful functional interface in the world, but if your customer experience is broken, you are one viral moment away from disaster.

    Read more 👉 lttr.ai/AswBn

    #customerexperience #userexperience #podcasts

  16. You can have the most beautiful functional interface in the world, but if your customer experience is broken, you are one viral moment away from disaster.

    Read more 👉 lttr.ai/AswBn

    #customerexperience #userexperience #podcasts

  17. You can have the most beautiful functional interface in the world, but if your customer experience is broken, you are one viral moment away from disaster.

    Read more 👉 lttr.ai/AswBn

    #customerexperience #userexperience #podcasts

  18. You can have the most beautiful functional interface in the world, but if your customer experience is broken, you are one viral moment away from disaster.

    Read more 👉 lttr.ai/AswBn

    #customerexperience #userexperience #podcasts

  19. Beyond price: How mobile technology shapes customer perceptions of value

    A compelling price may get people through the door, but it’s value that helps turn browsers into loyal…
    #EuropeSays #Korea #KR #Samsung #Customerexperience #Mobile #Retail #retailoperations #SamsungGroup
    europesays.com/korea/71703/

  20. Research from multiple UX sources shows that every accessibility improvement for seniors makes products better for everyone.

    Read more 👉 lttr.ai/AstvV

    #podcasts #customerexperience #customerservice

  21. Research from multiple UX sources shows that every accessibility improvement for seniors makes products better for everyone.

    Read more 👉 lttr.ai/AstvV

    #podcasts #customerexperience #customerservice

  22. Research from multiple UX sources shows that every accessibility improvement for seniors makes products better for everyone.

    Read more 👉 lttr.ai/AstvV

    #podcasts #customerexperience #customerservice

  23. Research from multiple UX sources shows that every accessibility improvement for seniors makes products better for everyone.

    Read more 👉 lttr.ai/AstvV

    #podcasts #customerexperience #customerservice

  24. From Fortune 500 companies ignoring basic accessibility to New York’s bold move toward citizen-centric design, this episode offers powerful lessons on why designing for everyone isn’t just good ethics—it’s good business.

    Read more 👉 lttr.ai/AsoxU

    #CustomerExperience #UserExperience #Podcasts

  25. From Fortune 500 companies ignoring basic accessibility to New York’s bold move toward citizen-centric design, this episode offers powerful lessons on why designing for everyone isn’t just good ethics—it’s good business.

    Read more 👉 lttr.ai/AsoxU

    #CustomerExperience #UserExperience #Podcasts

  26. From Fortune 500 companies ignoring basic accessibility to New York’s bold move toward citizen-centric design, this episode offers powerful lessons on why designing for everyone isn’t just good ethics—it’s good business.

    Read more 👉 lttr.ai/AsoxU

    #CustomerExperience #UserExperience #Podcasts

  27. From Fortune 500 companies ignoring basic accessibility to New York’s bold move toward citizen-centric design, this episode offers powerful lessons on why designing for everyone isn’t just good ethics—it’s good business.

    Read more 👉 lttr.ai/AsoxU

    #CustomerExperience #UserExperience #Podcasts

  28. FYI: Contentsquare plugs behavioral data straight into Dust AI agents: Contentsquare's MCP connector for Dust gives joint customers live access to funnel data, friction scores, and revenue impact analysis inside AI agent workflows. ppc.land/contentsquare-plugs-b #AI #DataAnalytics #CustomerExperience #MarketingTech #BehavioralData

  29. FYI: Contentsquare plugs behavioral data straight into Dust AI agents: Contentsquare's MCP connector for Dust gives joint customers live access to funnel data, friction scores, and revenue impact analysis inside AI agent workflows. ppc.land/contentsquare-plugs-b #AI #DataAnalytics #CustomerExperience #MarketingTech #BehavioralData

  30. FYI: Contentsquare plugs behavioral data straight into Dust AI agents: Contentsquare's MCP connector for Dust gives joint customers live access to funnel data, friction scores, and revenue impact analysis inside AI agent workflows. ppc.land/contentsquare-plugs-b #AI #DataAnalytics #CustomerExperience #MarketingTech #BehavioralData

  31. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Do You Build an Ecommerce Business That Keeps Customers Coming Back?

    Starting an ecommerce business has never been easier.Launching a store can now take hours instead of months. Entrepreneurs have access to powerful website builders, online payment systems, print-on-demand suppliers, digital product platforms, and global shipping networks.The challenge is no longer opening a store.The challenge is building a business that customers return to again and again.This raises an important question.How do you build an ecommerce business that keeps customers coming […]

    kierendaystudiosofficial.wordp