#crisistextline — Public Fediverse posts

@ai6yr @cindyweinstein I’ve been a volunteer crisis counselor for the #CrisisTextLine for two years, though I’ve been inactive since the spring due to my life getting somewhat chaotic. I’m getting back into it as soon as I can. They need all the volunteers they can get.

@ai6yr @cindyweinstein I’ve been a volunteer crisis counselor for the #CrisisTextLine for two years, though I’ve been inactive since the spring due to my life getting somewhat chaotic. I’m getting back into it as soon as I can. They need all the volunteers they can get.

@ai6yr @cindyweinstein I’ve been a volunteer crisis counselor for the #CrisisTextLine for two years, though I’ve been inactive since the spring due to my life getting somewhat chaotic. I’m getting back into it as soon as I can. They need all the volunteers they can get.

@ai6yr @cindyweinstein I’ve been a volunteer crisis counselor for the #CrisisTextLine for two years, though I’ve been inactive since the spring due to my life getting somewhat chaotic. I’m getting back into it as soon as I can. They need all the volunteers they can get.

@ai6yr @cindyweinstein I’ve been a volunteer crisis counselor for the #CrisisTextLine for two years, though I’ve been inactive since the spring due to my life getting somewhat chaotic. I’m getting back into it as soon as I can. They need all the volunteers they can get.

I'm realizing that #AIDefeat & #NoConsent could be effective tools w/ #Solidarity to resist tech companies bringing "AI" & surveillance to care systems for emotional distress, such as they are. These tools combined with organizing and support to empower people seeking help, who are vulnerable.

It's a paradox, wanting to avoid putting any burden on persons at their most difficult moments. This is also the moment of exploitation for their data and when meaningful consent is not possible for any complicated ask.

This is creative work, these tools could have power of their own. Hopeful.
#MentalHealth #CrisisLines #988Lifeline #CrisisTextLine #StopOxevision

I'm realizing that #AIDefeat & #NoConsent could be effective tools w/ #Solidarity to resist tech companies bringing "AI" & surveillance to care systems for emotional distress, such as they are. These tools combined with organizing and support to empower people seeking help, who are vulnerable.

It's a paradox, wanting to avoid putting any burden on persons at their most difficult moments. This is also the moment of exploitation for their data and when meaningful consent is not possible for any complicated ask.

This is creative work, these tools could have power of their own. Hopeful.
#MentalHealth #CrisisLines #988Lifeline #CrisisTextLine #StopOxevision

I'm realizing that #AIDefeat & #NoConsent could be effective tools w/ #Solidarity to resist tech companies bringing "AI" & surveillance to care systems for emotional distress, such as they are. These tools combined with organizing and support to empower people seeking help, who are vulnerable.

It's a paradox, wanting to avoid putting any burden on persons at their most difficult moments. This is also the moment of exploitation for their data and when meaningful consent is not possible for any complicated ask.

This is creative work, these tools could have power of their own. Hopeful.
#MentalHealth #CrisisLines #988Lifeline #CrisisTextLine #StopOxevision

I'm realizing that #AIDefeat & #NoConsent could be effective tools w/ #Solidarity to resist tech companies bringing "AI" & surveillance to care systems for emotional distress, such as they are. These tools combined with organizing and support to empower people seeking help, who are vulnerable.

It's a paradox, wanting to avoid putting any burden on persons at their most difficult moments. This is also the moment of exploitation for their data and when meaningful consent is not possible for any complicated ask.

This is creative work, these tools could have power of their own. Hopeful.
#MentalHealth #CrisisLines #988Lifeline #CrisisTextLine #StopOxevision

I'm realizing that #AIDefeat & #NoConsent could be effective tools w/ #Solidarity to resist tech companies bringing "AI" & surveillance to care systems for emotional distress, such as they are. These tools combined with organizing and support to empower people seeking help, who are vulnerable.

It's a paradox, wanting to avoid putting any burden on persons at their most difficult moments. This is also the moment of exploitation for their data and when meaningful consent is not possible for any complicated ask.

This is creative work, these tools could have power of their own. Hopeful.
#MentalHealth #CrisisLines #988Lifeline #CrisisTextLine #StopOxevision

2/ [#CrisisTextLine job announcement, link at very end, more where this came from]

Staff Data Engineer.
"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. .."
(cont'd)
#LLM #AI #CrisisLines #DataEthics

2/ [#CrisisTextLine job announcement, link at very end, more where this came from]

Staff Data Engineer.
"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. .."
(cont'd)
#LLM #AI #CrisisLines #DataEthics

2/ [#CrisisTextLine job announcement, link at very end, more where this came from]

Staff Data Engineer.
"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. .."
(cont'd)
#LLM #AI #CrisisLines #DataEthics

2/ [#CrisisTextLine job announcement, link at very end, more where this came from]

Staff Data Engineer.
"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. .."
(cont'd)
#LLM #AI #CrisisLines #DataEthics

2/ [#CrisisTextLine job announcement, link at very end, more where this came from]

Staff Data Engineer.
"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. .."
(cont'd)
#LLM #AI #CrisisLines #DataEthics

1/ What do you think of when you hear "next generation data platform" "information at a massive scale" "extend well beyond SMS as a channel" "artificial intelligence" "natural language processing" "data consumers" "data pipeline development"?

Did you think Crisis Text Line? #CrisisTextLine

It would seem risky for #CrisisTextLine to go all-in on conversation data & “#AI ” tools after being called out 2 years ago--considering the problems with consent. So many children. So many people, vulnerable moments. Still unregulated, except maybe #FTC consumer protections? It's not easy to learn what CTL is doing, so I went to job announcements.
(cont'd)

1/ What do you think of when you hear "next generation data platform" "information at a massive scale" "extend well beyond SMS as a channel" "artificial intelligence" "natural language processing" "data consumers" "data pipeline development"?

Did you think Crisis Text Line? #CrisisTextLine

It would seem risky for #CrisisTextLine to go all-in on conversation data & “#AI ” tools after being called out 2 years ago--considering the problems with consent. So many children. So many people, vulnerable moments. Still unregulated, except maybe #FTC consumer protections? It's not easy to learn what CTL is doing, so I went to job announcements.
(cont'd)

1/ What do you think of when you hear "next generation data platform" "information at a massive scale" "extend well beyond SMS as a channel" "artificial intelligence" "natural language processing" "data consumers" "data pipeline development"?

Did you think Crisis Text Line? #CrisisTextLine

It would seem risky for #CrisisTextLine to go all-in on conversation data & “#AI ” tools after being called out 2 years ago--considering the problems with consent. So many children. So many people, vulnerable moments. Still unregulated, except maybe #FTC consumer protections? It's not easy to learn what CTL is doing, so I went to job announcements.
(cont'd)

1/ What do you think of when you hear "next generation data platform" "information at a massive scale" "extend well beyond SMS as a channel" "artificial intelligence" "natural language processing" "data consumers" "data pipeline development"?

Did you think Crisis Text Line? #CrisisTextLine

It would seem risky for #CrisisTextLine to go all-in on conversation data & “#AI ” tools after being called out 2 years ago--considering the problems with consent. So many children. So many people, vulnerable moments. Still unregulated, except maybe #FTC consumer protections? It's not easy to learn what CTL is doing, so I went to job announcements.
(cont'd)

1/ What do you think of when you hear "next generation data platform" "information at a massive scale" "extend well beyond SMS as a channel" "artificial intelligence" "natural language processing" "data consumers" "data pipeline development"?

Did you think Crisis Text Line? #CrisisTextLine

It would seem risky for #CrisisTextLine to go all-in on conversation data & “#AI ” tools after being called out 2 years ago--considering the problems with consent. So many children. So many people, vulnerable moments. Still unregulated, except maybe #FTC consumer protections? It's not easy to learn what CTL is doing, so I went to job announcements.
(cont'd)

I've added a References page to my advocacy website. It's something I've had in mind to do for a very long time and is a work in progress. It serves as a collection of documentation relating to #CrisisTextLine, all in one place.
https://reformcrisistextline.com/references/
#CrisisLines

I've added a References page to my advocacy website. It's something I've had in mind to do for a very long time and is a work in progress. It serves as a collection of documentation relating to #CrisisTextLine, all in one place.
https://reformcrisistextline.com/references/
#CrisisLines

I've added a References page to my advocacy website. It's something I've had in mind to do for a very long time and is a work in progress. It serves as a collection of documentation relating to #CrisisTextLine, all in one place.
https://reformcrisistextline.com/references/
#CrisisLines

I've added a References page to my advocacy website. It's something I've had in mind to do for a very long time and is a work in progress. It serves as a collection of documentation relating to #CrisisTextLine, all in one place.
https://reformcrisistextline.com/references/
#CrisisLines

#CrisisTextLine is hiring to go "well beyond SMS" to the next gen "artificial intelligence" "natural language processing". Be aware of their spin-off for-profit #LorisAI, which claims sentiment detection & real-time conv. evals, prompts for call centers.

"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile."

link to job announce (archived):
http://web.archive.org/web/20231005144819/https://www.crisistextline.org/join-our-staff/
#CrisisLines '#AI ' #NLP

#CrisisTextLine is hiring to go "well beyond SMS" to the next gen "artificial intelligence" "natural language processing". Be aware of their spin-off for-profit #LorisAI, which claims sentiment detection & real-time conv. evals, prompts for call centers.

"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile."

link to job announce (archived):
http://web.archive.org/web/20231005144819/https://www.crisistextline.org/join-our-staff/
#CrisisLines '#AI ' #NLP

#CrisisTextLine is hiring to go "well beyond SMS" to the next gen "artificial intelligence" "natural language processing". Be aware of their spin-off for-profit #LorisAI, which claims sentiment detection & real-time conv. evals, prompts for call centers.

"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile."

link to job announce (archived):
http://web.archive.org/web/20231005144819/https://www.crisistextline.org/join-our-staff/
#CrisisLines '#AI ' #NLP

#CrisisTextLine is hiring to go "well beyond SMS" to the next gen "artificial intelligence" "natural language processing". Be aware of their spin-off for-profit #LorisAI, which claims sentiment detection & real-time conv. evals, prompts for call centers.

"Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff and the interaction with one another. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile."

link to job announce (archived):
http://web.archive.org/web/20231005144819/https://www.crisistextline.org/join-our-staff/
#CrisisLines '#AI ' #NLP

4/ In a 2022 report Crisis Text Line counted about 30,000 children age 10 or younger filled out surveys each year during 2019-2021. About 65,000 children age 11 to 13 completed surveys each year during the same time period. Just back calculate all the conversations sent to their for-profit spinoff Loris .ai back to 2013. Lots of kids. See p41: https://www.crisistextline.org/wp-content/uploads/2022/10/Full-Report-2022_Youth-Resilience.pdf

5/ In the June 2023 order, the #FTC says Personal Info includes “persistent identifiers”. “A persistent identifier that can be used to recognize a user over time & across different websites or online services.” (order, p6)

6/ #CrisisTextLine keeps track of prior callers with a unique identifier tied to their phone #, & links their past transcripts in on the volunteer dashboard. I once spoke with someone with over 200 past conversations. I gave the person the same respect & time I would anyone else.

(cont'd)

4/ In a 2022 report Crisis Text Line counted about 30,000 children age 10 or younger filled out surveys each year during 2019-2021. About 65,000 children age 11 to 13 completed surveys each year during the same time period. Just back calculate all the conversations sent to their for-profit spinoff Loris .ai back to 2013. Lots of kids. See p41: https://www.crisistextline.org/wp-content/uploads/2022/10/Full-Report-2022_Youth-Resilience.pdf

5/ In the June 2023 order, the #FTC says Personal Info includes “persistent identifiers”. “A persistent identifier that can be used to recognize a user over time & across different websites or online services.” (order, p6)

6/ #CrisisTextLine keeps track of prior callers with a unique identifier tied to their phone #, & links their past transcripts in on the volunteer dashboard. I once spoke with someone with over 200 past conversations. I gave the person the same respect & time I would anyone else.

(cont'd)

4/ In a 2022 report Crisis Text Line counted about 30,000 children age 10 or younger filled out surveys each year during 2019-2021. About 65,000 children age 11 to 13 completed surveys each year during the same time period. Just back calculate all the conversations sent to their for-profit spinoff Loris .ai back to 2013. Lots of kids. See p41: https://www.crisistextline.org/wp-content/uploads/2022/10/Full-Report-2022_Youth-Resilience.pdf

5/ In the June 2023 order, the #FTC says Personal Info includes “persistent identifiers”. “A persistent identifier that can be used to recognize a user over time & across different websites or online services.” (order, p6)

6/ #CrisisTextLine keeps track of prior callers with a unique identifier tied to their phone #, & links their past transcripts in on the volunteer dashboard. I once spoke with someone with over 200 past conversations. I gave the person the same respect & time I would anyone else.

(cont'd)

4/ In a 2022 report Crisis Text Line counted about 30,000 children age 10 or younger filled out surveys each year during 2019-2021. About 65,000 children age 11 to 13 completed surveys each year during the same time period. Just back calculate all the conversations sent to their for-profit spinoff Loris .ai back to 2013. Lots of kids. See p41: https://www.crisistextline.org/wp-content/uploads/2022/10/Full-Report-2022_Youth-Resilience.pdf

5/ In the June 2023 order, the #FTC says Personal Info includes “persistent identifiers”. “A persistent identifier that can be used to recognize a user over time & across different websites or online services.” (order, p6)

6/ #CrisisTextLine keeps track of prior callers with a unique identifier tied to their phone #, & links their past transcripts in on the volunteer dashboard. I once spoke with someone with over 200 past conversations. I gave the person the same respect & time I would anyone else.

(cont'd)

4/ In a 2022 report Crisis Text Line counted about 30,000 children age 10 or younger filled out surveys each year during 2019-2021. About 65,000 children age 11 to 13 completed surveys each year during the same time period. Just back calculate all the conversations sent to their for-profit spinoff Loris .ai back to 2013. Lots of kids. See p41: https://www.crisistextline.org/wp-content/uploads/2022/10/Full-Report-2022_Youth-Resilience.pdf

5/ In the June 2023 order, the #FTC says Personal Info includes “persistent identifiers”. “A persistent identifier that can be used to recognize a user over time & across different websites or online services.” (order, p6)

6/ #CrisisTextLine keeps track of prior callers with a unique identifier tied to their phone #, & links their past transcripts in on the volunteer dashboard. I once spoke with someone with over 200 past conversations. I gave the person the same respect & time I would anyone else.

(cont'd)

1/ On June 28, 2023 the #FTC issued a stipulated final order in their case against education surveillance company Edmodo.
Will #CrisisTextLine be next?
https://www.ftc.gov/system/files/ftc_gov/pdf/Edmodo-Dkt15%28Order%20Signed%20by%20the%20Court%29.pdf

2/ From the order: “’Affected Work Product’ means any models or algorithms developed in whole or in part using Personal Information Collected from Children through the Edmodo Platform without Verifiable Parental Consent or School Authorization.”

3/Though the case focuses on Personal Info, I don’t think #CrisisTextLine’s claims of “anonymizing” conversations will protect them. There's the problem of consent during crisis, generally, & in particular, children.
(cont'd)

1/ On June 28, 2023 the #FTC issued a stipulated final order in their case against education surveillance company Edmodo.
Will #CrisisTextLine be next?
https://www.ftc.gov/system/files/ftc_gov/pdf/Edmodo-Dkt15%28Order%20Signed%20by%20the%20Court%29.pdf

2/ From the order: “’Affected Work Product’ means any models or algorithms developed in whole or in part using Personal Information Collected from Children through the Edmodo Platform without Verifiable Parental Consent or School Authorization.”

3/Though the case focuses on Personal Info, I don’t think #CrisisTextLine’s claims of “anonymizing” conversations will protect them. There's the problem of consent during crisis, generally, & in particular, children.
(cont'd)

1/ On June 28, 2023 the #FTC issued a stipulated final order in their case against education surveillance company Edmodo.
Will #CrisisTextLine be next?
https://www.ftc.gov/system/files/ftc_gov/pdf/Edmodo-Dkt15%28Order%20Signed%20by%20the%20Court%29.pdf

2/ From the order: “’Affected Work Product’ means any models or algorithms developed in whole or in part using Personal Information Collected from Children through the Edmodo Platform without Verifiable Parental Consent or School Authorization.”

3/Though the case focuses on Personal Info, I don’t think #CrisisTextLine’s claims of “anonymizing” conversations will protect them. There's the problem of consent during crisis, generally, & in particular, children.
(cont'd)

1/ On June 28, 2023 the #FTC issued a stipulated final order in their case against education surveillance company Edmodo.
Will #CrisisTextLine be next?
https://www.ftc.gov/system/files/ftc_gov/pdf/Edmodo-Dkt15%28Order%20Signed%20by%20the%20Court%29.pdf

2/ From the order: “’Affected Work Product’ means any models or algorithms developed in whole or in part using Personal Information Collected from Children through the Edmodo Platform without Verifiable Parental Consent or School Authorization.”

3/Though the case focuses on Personal Info, I don’t think #CrisisTextLine’s claims of “anonymizing” conversations will protect them. There's the problem of consent during crisis, generally, & in particular, children.
(cont'd)

1/ On June 28, 2023 the #FTC issued a stipulated final order in their case against education surveillance company Edmodo.
Will #CrisisTextLine be next?
https://www.ftc.gov/system/files/ftc_gov/pdf/Edmodo-Dkt15%28Order%20Signed%20by%20the%20Court%29.pdf

2/ From the order: “’Affected Work Product’ means any models or algorithms developed in whole or in part using Personal Information Collected from Children through the Edmodo Platform without Verifiable Parental Consent or School Authorization.”

3/Though the case focuses on Personal Info, I don’t think #CrisisTextLine’s claims of “anonymizing” conversations will protect them. There's the problem of consent during crisis, generally, & in particular, children.
(cont'd)