#crisiscommunications — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #crisiscommunications, aggregated by home.social.
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Some really pertinent advice here when it comes to maintaining brand trust and responding to cyber attacks from the AUSCERT chief.
For reasons that are probably obvious, I've gotten rather interested in the value of good, clear communication following a cyber attack, and Dr. Ivano Bongiovanni's opinions really mirror my own.
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Some really pertinent advice here when it comes to maintaining brand trust and responding to cyber attacks from the AUSCERT chief.
For reasons that are probably obvious, I've gotten rather interested in the value of good, clear communication following a cyber attack, and Dr. Ivano Bongiovanni's opinions really mirror my own.
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Some really pertinent advice here when it comes to maintaining brand trust and responding to cyber attacks from the AUSCERT chief.
For reasons that are probably obvious, I've gotten rather interested in the value of good, clear communication following a cyber attack, and Dr. Ivano Bongiovanni's opinions really mirror my own.
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Some really pertinent advice here when it comes to maintaining brand trust and responding to cyber attacks from the AUSCERT chief.
For reasons that are probably obvious, I've gotten rather interested in the value of good, clear communication following a cyber attack, and Dr. Ivano Bongiovanni's opinions really mirror my own.
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Some really pertinent advice here when it comes to maintaining brand trust and responding to cyber attacks from the AUSCERT chief.
For reasons that are probably obvious, I've gotten rather interested in the value of good, clear communication following a cyber attack, and Dr. Ivano Bongiovanni's opinions really mirror my own.
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From our archives - how tourism marketing pros can use their social media accounts during natural disasters and crises. Help keep people informed, even before you're ready to welcome visitors back:
https://www.tourismcurrents.com/your-megaphone-tourism-social-media-and-natural-disasters/
#SocialTown #tourism #turismo #tourisme #CrisisCommunications #HurricaneHelene
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From our archives - how tourism marketing pros can use their social media accounts during natural disasters and crises. Help keep people informed, even before you're ready to welcome visitors back:
https://www.tourismcurrents.com/your-megaphone-tourism-social-media-and-natural-disasters/
#SocialTown #tourism #turismo #tourisme #CrisisCommunications #HurricaneHelene
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From our archives - how tourism marketing pros can use their social media accounts during natural disasters and crises. Help keep people informed, even before you're ready to welcome visitors back:
https://www.tourismcurrents.com/your-megaphone-tourism-social-media-and-natural-disasters/
#SocialTown #tourism #turismo #tourisme #CrisisCommunications #HurricaneHelene
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From our archives - how tourism marketing pros can use their social media accounts during natural disasters and crises. Help keep people informed, even before you're ready to welcome visitors back:
https://www.tourismcurrents.com/your-megaphone-tourism-social-media-and-natural-disasters/
#SocialTown #tourism #turismo #tourisme #CrisisCommunications #HurricaneHelene
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From our archives - how tourism marketing pros can use their social media accounts during natural disasters and crises. Help keep people informed, even before you're ready to welcome visitors back:
https://www.tourismcurrents.com/your-megaphone-tourism-social-media-and-natural-disasters/
#SocialTown #tourism #turismo #tourisme #CrisisCommunications #HurricaneHelene
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I admit it: the headline got me. "IS THE TRUTH THE FIRST CASUALTY?"
But, I'm glad it did. Here's a quick read with salient #crisiscommunications points.
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I admit it: the headline got me. "IS THE TRUTH THE FIRST CASUALTY?"
But, I'm glad it did. Here's a quick read with salient #crisiscommunications points.
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I admit it: the headline got me. "IS THE TRUTH THE FIRST CASUALTY?"
But, I'm glad it did. Here's a quick read with salient #crisiscommunications points.
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I admit it: the headline got me. "IS THE TRUTH THE FIRST CASUALTY?"
But, I'm glad it did. Here's a quick read with salient #crisiscommunications points.
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I admit it: the headline got me. "IS THE TRUTH THE FIRST CASUALTY?"
But, I'm glad it did. Here's a quick read with salient #crisiscommunications points.
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Australian IT and security teams should play key roles in communications during outages and cyber attacks; they also need to be prepared to act when such a tech-related crisis occurs.#communicationsplanning #crisiscommunications #cybersecurity #incidentresponseplanning #optus #optusoutage #publicrelations
Should IT and Security Teams Play a Role in Crisis Communications? -
With extreme weather events like blizzards, hurricanes, and wildfires becoming much more common, brands need to be better prepared to send their customers messages to help them both prepare for these events and stay informed afterward >> https://blogs.oracle.com/marketingcloud/post/taking-care-of-customers-in-a-weather-emergency-real-or-otherwise #digitalmarketing #extremeweather #crisiscommunications
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With extreme weather events like blizzards, hurricanes, and wildfires becoming much more common, brands need to be better prepared to send their customers messages to help them both prepare for these events and stay informed afterward >> https://blogs.oracle.com/marketingcloud/post/taking-care-of-customers-in-a-weather-emergency-real-or-otherwise #digitalmarketing #extremeweather #crisiscommunications
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With extreme weather events like blizzards, hurricanes, and wildfires becoming much more common, brands need to be better prepared to send their customers messages to help them both prepare for these events and stay informed afterward >> https://blogs.oracle.com/marketingcloud/post/taking-care-of-customers-in-a-weather-emergency-real-or-otherwise #digitalmarketing #extremeweather #crisiscommunications
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With extreme weather events like blizzards, hurricanes, and wildfires becoming much more common, brands need to be better prepared to send their customers messages to help them both prepare for these events and stay informed afterward >> https://blogs.oracle.com/marketingcloud/post/taking-care-of-customers-in-a-weather-emergency-real-or-otherwise #digitalmarketing #extremeweather #crisiscommunications
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The Great North American Blackout of 2003 was the first time I was a crisis communication point person. Learned a lot about who to trust, who gets the work done, who hides, and who's bluster.
It also helps shape my assessment of the subsequent crops of corporate, branding, and reputation experts. I've not been wrong yet.
#Blackout2003 #CrisisCommunications
https://www.cbc.ca/news/canada/toronto/20-years-the-great-north-america-blackout-1.6935512
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The Great North American Blackout of 2003 was the first time I was a crisis communication point person. Learned a lot about who to trust, who gets the work done, who hides, and who's bluster.
It also helps shape my assessment of the subsequent crops of corporate, branding, and reputation experts. I've not been wrong yet.
#Blackout2003 #CrisisCommunications
https://www.cbc.ca/news/canada/toronto/20-years-the-great-north-america-blackout-1.6935512
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The Great North American Blackout of 2003 was the first time I was a crisis communication point person. Learned a lot about who to trust, who gets the work done, who hides, and who's bluster.
It also helps shape my assessment of the subsequent crops of corporate, branding, and reputation experts. I've not been wrong yet.
#Blackout2003 #CrisisCommunications
https://www.cbc.ca/news/canada/toronto/20-years-the-great-north-america-blackout-1.6935512
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The Great North American Blackout of 2003 was the first time I was a crisis communication point person. Learned a lot about who to trust, who gets the work done, who hides, and who's bluster.
It also helps shape my assessment of the subsequent crops of corporate, branding, and reputation experts. I've not been wrong yet.
#Blackout2003 #CrisisCommunications
https://www.cbc.ca/news/canada/toronto/20-years-the-great-north-america-blackout-1.6935512
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The Great North American Blackout of 2003 was the first time I was a crisis communication point person. Learned a lot about who to trust, who gets the work done, who hides, and who's bluster.
It also helps shape my assessment of the subsequent crops of corporate, branding, and reputation experts. I've not been wrong yet.
#Blackout2003 #CrisisCommunications
https://www.cbc.ca/news/canada/toronto/20-years-the-great-north-america-blackout-1.6935512
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Via The Washington Post: "Over nearly seven years, [Dolly] Parton’s outreach after the [2016 Gatlinburg TN] fires has been the focus of a crisis communications lecture [Univ of Alabama professor Lance] Kinney has delivered to professionals and students across the country. Each time, he said he leaves attendees with a question: 'At your time of crisis, who will be your Dolly Parton?'”
https://www.washingtonpost.com/nation/2023/05/17/dolly-parton-greedy-politicians-song-politics/
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Via The Washington Post: "Over nearly seven years, [Dolly] Parton’s outreach after the [2016 Gatlinburg TN] fires has been the focus of a crisis communications lecture [Univ of Alabama professor Lance] Kinney has delivered to professionals and students across the country. Each time, he said he leaves attendees with a question: 'At your time of crisis, who will be your Dolly Parton?'”
https://www.washingtonpost.com/nation/2023/05/17/dolly-parton-greedy-politicians-song-politics/
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Via The Washington Post: "Over nearly seven years, [Dolly] Parton’s outreach after the [2016 Gatlinburg TN] fires has been the focus of a crisis communications lecture [Univ of Alabama professor Lance] Kinney has delivered to professionals and students across the country. Each time, he said he leaves attendees with a question: 'At your time of crisis, who will be your Dolly Parton?'”
https://www.washingtonpost.com/nation/2023/05/17/dolly-parton-greedy-politicians-song-politics/
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Via The Washington Post: "Over nearly seven years, [Dolly] Parton’s outreach after the [2016 Gatlinburg TN] fires has been the focus of a crisis communications lecture [Univ of Alabama professor Lance] Kinney has delivered to professionals and students across the country. Each time, he said he leaves attendees with a question: 'At your time of crisis, who will be your Dolly Parton?'”
https://www.washingtonpost.com/nation/2023/05/17/dolly-parton-greedy-politicians-song-politics/
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Via The Washington Post: "Over nearly seven years, [Dolly] Parton’s outreach after the [2016 Gatlinburg TN] fires has been the focus of a crisis communications lecture [Univ of Alabama professor Lance] Kinney has delivered to professionals and students across the country. Each time, he said he leaves attendees with a question: 'At your time of crisis, who will be your Dolly Parton?'”
https://www.washingtonpost.com/nation/2023/05/17/dolly-parton-greedy-politicians-song-politics/
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As my colleague at the University of Washington's Center for an Informed Public, postdoctoral scholar Rachel Moran-Prestridge told Zadrozny, Tiffany Dover's employer was "operating under old assumptions that their role is to control the narrative, when really, they’re not in control of these narratives at all. PR just doesn’t understand how to operate in the world of misinformation.” [2/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
#UWCIP #UniversityOfWashington #CrisisCommunications #PublicRelations
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As my colleague at the University of Washington's Center for an Informed Public, postdoctoral scholar Rachel Moran-Prestridge told Zadrozny, Tiffany Dover's employer was "operating under old assumptions that their role is to control the narrative, when really, they’re not in control of these narratives at all. PR just doesn’t understand how to operate in the world of misinformation.” [2/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
#UWCIP #UniversityOfWashington #CrisisCommunications #PublicRelations
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As my colleague at the University of Washington's Center for an Informed Public, postdoctoral scholar Rachel Moran-Prestridge told Zadrozny, Tiffany Dover's employer was "operating under old assumptions that their role is to control the narrative, when really, they’re not in control of these narratives at all. PR just doesn’t understand how to operate in the world of misinformation.” [2/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
#UWCIP #UniversityOfWashington #CrisisCommunications #PublicRelations
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As my colleague at the University of Washington's Center for an Informed Public, postdoctoral scholar Rachel Moran-Prestridge told Zadrozny, Tiffany Dover's employer was "operating under old assumptions that their role is to control the narrative, when really, they’re not in control of these narratives at all. PR just doesn’t understand how to operate in the world of misinformation.” [2/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
#UWCIP #UniversityOfWashington #CrisisCommunications #PublicRelations
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As my colleague at the University of Washington's Center for an Informed Public, postdoctoral scholar Rachel Moran-Prestridge told Zadrozny, Tiffany Dover's employer was "operating under old assumptions that their role is to control the narrative, when really, they’re not in control of these narratives at all. PR just doesn’t understand how to operate in the world of misinformation.” [2/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
#UWCIP #UniversityOfWashington #CrisisCommunications #PublicRelations
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"No one has figured out the perfect way to respond to this phenomenon or how to react to a pile-on from conspiracy theorists," @zadrozny reports for NBC News. "But Tiffany Dover’s example might provide a road map — for what not to do." [1/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
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"No one has figured out the perfect way to respond to this phenomenon or how to react to a pile-on from conspiracy theorists," @zadrozny reports for NBC News. "But Tiffany Dover’s example might provide a road map — for what not to do." [1/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
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"No one has figured out the perfect way to respond to this phenomenon or how to react to a pile-on from conspiracy theorists," @zadrozny reports for NBC News. "But Tiffany Dover’s example might provide a road map — for what not to do." [1/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
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"No one has figured out the perfect way to respond to this phenomenon or how to react to a pile-on from conspiracy theorists," @zadrozny reports for NBC News. "But Tiffany Dover’s example might provide a road map — for what not to do." [1/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
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"No one has figured out the perfect way to respond to this phenomenon or how to react to a pile-on from conspiracy theorists," @zadrozny reports for NBC News. "But Tiffany Dover’s example might provide a road map — for what not to do." [1/2] https://www.nbcnews.com/tech/misinformation/tiffany-dover-conspiracy-theorists-silence-rcna69401
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CLAW - the 🚨 #CrisisManagement 🚨 workshop for the GÉANT community - will take place twice this year: online (2 May) and in person (5-6 December)!
We met Maria Edblom Tauson, Senior #Security Officer at SUNET, to talk about the upcoming online edition 👉 https://connect.geant.org/2023/03/29/claw-2023-interview-with-maria-edblom-tauson-sunet-sweden
#Security #CyberSecurity #HumanFactor #CyberSec #CyberSecAwareness #CrisisResponse #CrisisCommunications #NRENs
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CLAW - the 🚨 #CrisisManagement 🚨 workshop for the GÉANT community - will take place twice this year: online (2 May) and in person (5-6 December)!
We met Maria Edblom Tauson, Senior #Security Officer at SUNET, to talk about the upcoming online edition 👉 https://connect.geant.org/2023/03/29/claw-2023-interview-with-maria-edblom-tauson-sunet-sweden
#Security #CyberSecurity #HumanFactor #CyberSec #CyberSecAwareness #CrisisResponse #CrisisCommunications #NRENs
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CLAW - the 🚨 #CrisisManagement 🚨 workshop for the GÉANT community - will take place twice this year: online (2 May) and in person (5-6 December)!
We met Maria Edblom Tauson, Senior #Security Officer at SUNET, to talk about the upcoming online edition 👉 https://connect.geant.org/2023/03/29/claw-2023-interview-with-maria-edblom-tauson-sunet-sweden
#Security #CyberSecurity #HumanFactor #CyberSec #CyberSecAwareness #CrisisResponse #CrisisCommunications #NRENs
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CLAW - the 🚨 #CrisisManagement 🚨 workshop for the GÉANT community - will take place twice this year: online (2 May) and in person (5-6 December)!
We met Maria Edblom Tauson, Senior #Security Officer at SUNET, to talk about the upcoming online edition 👉 https://connect.geant.org/2023/03/29/claw-2023-interview-with-maria-edblom-tauson-sunet-sweden
#Security #CyberSecurity #HumanFactor #CyberSec #CyberSecAwareness #CrisisResponse #CrisisCommunications #NRENs
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CLAW - the 🚨 #CrisisManagement 🚨 workshop for the GÉANT community - will take place twice this year: online (2 May) and in person (5-6 December)!
We met Maria Edblom Tauson, Senior #Security Officer at SUNET, to talk about the upcoming online edition 👉 https://connect.geant.org/2023/03/29/claw-2023-interview-with-maria-edblom-tauson-sunet-sweden
#Security #CyberSecurity #HumanFactor #CyberSec #CyberSecAwareness #CrisisResponse #CrisisCommunications #NRENs
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Oh right, of course the whole thing is a hoax
#business #corporate #corporations #brands #socialmedia #socialmediamarketing #USA #UnitedStates #ESG #CSR #businessowner #businessowners #Propaganda #misinformation #Disinformation #media #BusinessNews #crisismanagement #crisisleadership #crisiscommunications
https://www.triplepundit.com/story/2023/businesses-end-war-ukraine/767356
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Oh right, of course the whole thing is a hoax
#business #corporate #corporations #brands #socialmedia #socialmediamarketing #USA #UnitedStates #ESG #CSR #businessowner #businessowners #Propaganda #misinformation #Disinformation #media #BusinessNews #crisismanagement #crisisleadership #crisiscommunications
https://www.triplepundit.com/story/2023/businesses-end-war-ukraine/767356
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Oh right, of course the whole thing is a hoax
#business #corporate #corporations #brands #socialmedia #socialmediamarketing #USA #UnitedStates #ESG #CSR #businessowner #businessowners #Propaganda #misinformation #Disinformation #media #BusinessNews #crisismanagement #crisisleadership #crisiscommunications
https://www.triplepundit.com/story/2023/businesses-end-war-ukraine/767356
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In 2022, @IST produced 386 pages published in 21 reports, briefings, and one-pagers. Their research spanned everything from the #ransomware payment ecosystem and forecasting the #AI and #nuclear landscape to nuclear #crisiscommunications and #digital cognition and #democracy. Check out IST's year in review: https://securityandtechnology.org/blog/ists-2022-by-the-numbers/
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In 2022, @IST produced 386 pages published in 21 reports, briefings, and one-pagers. Their research spanned everything from the #ransomware payment ecosystem and forecasting the #AI and #nuclear landscape to nuclear #crisiscommunications and #digital cognition and #democracy. Check out IST's year in review: https://securityandtechnology.org/blog/ists-2022-by-the-numbers/
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In 2022, @IST produced 386 pages published in 21 reports, briefings, and one-pagers. Their research spanned everything from the #ransomware payment ecosystem and forecasting the #AI and #nuclear landscape to nuclear #crisiscommunications and #digital cognition and #democracy. Check out IST's year in review: https://securityandtechnology.org/blog/ists-2022-by-the-numbers/
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In 2022, @IST produced 386 pages published in 21 reports, briefings, and one-pagers. Their research spanned everything from the #ransomware payment ecosystem and forecasting the #AI and #nuclear landscape to nuclear #crisiscommunications and #digital cognition and #democracy. Check out IST's year in review: https://securityandtechnology.org/blog/ists-2022-by-the-numbers/
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In 2022, @IST produced 386 pages published in 21 reports, briefings, and one-pagers. Their research spanned everything from the #ransomware payment ecosystem and forecasting the #AI and #nuclear landscape to nuclear #crisiscommunications and #digital cognition and #democracy. Check out IST's year in review: https://securityandtechnology.org/blog/ists-2022-by-the-numbers/
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So, what to do?
Make an exit plan, publish it and be a company that value more than the bottom line. Customers will thank you for that and be loyal. You may take a hit and lose money in the short term, but your brand shall shine brightly and we will remember.You can deposit my consulting fee into my PayPal account.
#exitrussia #crisismanagement #crisiscommunications #exitplan #russiaisateroriststate #Russia #Brand 16/16 -
So, what to do?
Make an exit plan, publish it and be a company that value more than the bottom line. Customers will thank you for that and be loyal. You may take a hit and lose money in the short term, but your brand shall shine brightly and we will remember.You can deposit my consulting fee into my PayPal account.
#exitrussia #crisismanagement #crisiscommunications #exitplan #russiaisateroriststate #Russia #Brand 16/16 -
So, what to do?
Make an exit plan, publish it and be a company that value more than the bottom line. Customers will thank you for that and be loyal. You may take a hit and lose money in the short term, but your brand shall shine brightly and we will remember.You can deposit my consulting fee into my PayPal account.
#exitrussia #crisismanagement #crisiscommunications #exitplan #russiaisateroriststate #Russia #Brand 16/16 -
#Rackspace customers rage as email outage continues and migrations create migraines. The
Hosting company has nothing to say on data loss, restore times, or root cause, warns of a lengthy outage, and advised migration to Microsoft 365 for mail services: https://www.theregister.com/2022/12/05/rackspace_hosted_exchange_security_update | #infosec #crisismanagement #cybercrisis #crisiscommunications -
#Rackspace customers rage as email outage continues and migrations create migraines. The
Hosting company has nothing to say on data loss, restore times, or root cause, warns of a lengthy outage, and advised migration to Microsoft 365 for mail services: https://www.theregister.com/2022/12/05/rackspace_hosted_exchange_security_update | #infosec #crisismanagement #cybercrisis #crisiscommunications -
#Rackspace customers rage as email outage continues and migrations create migraines. The
Hosting company has nothing to say on data loss, restore times, or root cause, warns of a lengthy outage, and advised migration to Microsoft 365 for mail services: https://www.theregister.com/2022/12/05/rackspace_hosted_exchange_security_update | #infosec #crisismanagement #cybercrisis #crisiscommunications -
#Rackspace customers rage as email outage continues and migrations create migraines. The
Hosting company has nothing to say on data loss, restore times, or root cause, warns of a lengthy outage, and advised migration to Microsoft 365 for mail services: https://www.theregister.com/2022/12/05/rackspace_hosted_exchange_security_update | #infosec #crisismanagement #cybercrisis #crisiscommunications