#contactcenteragents — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #contactcenteragents, aggregated by home.social.
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»#AWS upgrades #AmazonConnect with new #generativeAI features: The service uses AI to provide #contactcenteragents with advice on how to answer #customerinquiries.« https://siliconangle.com/2024/12/01/aws-upgrades-amazon-connect-new-generative-ai-features/?eicker.news #tech #media