#collaborativehumanaisystems — Public Fediverse posts

A quick follow-up to this. I eventually got a polite blow-off letter from them about how they strive to value customer privacy or some such. Very little I can do. Have to decide if a complaint to US government about possible HIPAA violations is worth it.

@psychotherapist @psychotherapists @psychology @socialpsych @psychiatry @infosec
#AI  #CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #medicalnotes #progressnotes @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #HIPAA #dataprotection #infosec @infosec #doctors #hospitals #BAA #businessassociateagreement #coveredentities #privacy #HHS #OCR #fullscript

A quick follow-up to this. I eventually got a polite blow-off letter from them about how they strive to value customer privacy or some such. Very little I can do. Have to decide if a complaint to US government about possible HIPAA violations is worth it.

@psychotherapist @psychotherapists @psychology @socialpsych @psychiatry @infosec
#AI  #CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #medicalnotes #progressnotes @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #HIPAA #dataprotection #infosec @infosec #doctors #hospitals #BAA #businessassociateagreement #coveredentities #privacy #HHS #OCR #fullscript

TITLE: Polite Example Letter to a Health-Related Website Endangering Your Privacy

*THIS* is the letter I wish more people would send to health-related websites and merchants when they observe a privacy problem!

fullscript.com is a service that dispenses non-pharma products to patients (like medical grade supplements) based upon doctor's orders. You have to be referred by a physician to get a patient account. They even have a way of integrating with EHR systems.

They need to get security right.

~~~~~~~~~~~~~
To: Fullscript Support <[email protected]>

Dear Fullscript Team:

I have always appreciated being able to order from your excellent website.

Your service strives to supply patients with supplements and medicines ordered by doctors. As such, what is ordered can give insight into medical conditions that patients may have.

You may or may not be covered by HIPAA regulations, but I'm sure you will agree that ethically and as a matter of good business practice, Fullscript would want to maintain medical privacy of patients given that medical practices trust you.

This is why I'm concerned with the HIGH level of 3rd party tracking going on throughout your product catalogue. On your login page, the Firefox web browser displays a "gate" icon to let me know that information (I believe my email address) is being shared with Facebook. This is also the case with your order checkout page (see attached screenshot showing Facebook "gate" icon, as well as Privacy Badger and Ghostery plug-in icons in upper right-hand corner blocking multiple outbound data connections).

Privacy Badger is a web browser plugin that detects and warns of or stops (depending upon severity) outbound information from my web browser to 3rd party URLs. Directly below is Privacy Badger's report from your checkout page:

~~~~
Privacy Badger (privacybadger.org) is a browser extension that automatically learns to block invisible trackers. Privacy Badger is made by the Electronic Frontier Foundation, a nonprofit that fights for your rights online.

Privacy Badger blocked 23 potential trackers on us.fullscript.com:

insight.adsrvr.org
js.adsrvr.org
bat.bing.com
static.cloudflareinsights.com
script.crazyegg.com
12179857.fls.doubleclick.net
12322157.fls.doubleclick.net
googleads.g.doubleclick.net
connect.facebook.net
www.google-analytics.com
analytics.google.com
www.google.com
www.googletagmanager.com
fonts.gstatic.com
ad.ipredictive.com
trc.lhmos.com
snap.licdn.com
o927579.ingest.sentry.io
js.stripe.com
m.stripe.network
m.stripe.com
q.stripe.com
r.stripe.com
~~~

Please note that I was able to successfully checkout WITH Privacy Badger blocking protections on, so most of this outbound information was NOT necessary to the operation of your website.

There are several advertising networks and 3rd party data brokers receiving some kind of information.

I am aware that a limited amount of data sharing can be necessary to the operation of a website (sometimes). I am also aware that this all is not malicious -- web development and marketing does not usually talk to the legal department before deploying tools useful to gathering site usage statistics (Crazy Egg and Google Analytics). However, these conversations need to happen.

As for "de-identified" or "anonymized" data -- data brokers collect information across several websites, and so are able to reconstruct patient identities even if you don't transmit what would obviously be PHI (protected health information). As an example, if Google sees the same cookie or pixel tracking across multiple websites and just one of them sends a name, then Google knows my name. If Facebook is sent my email address (as looks to be the case), and I happen to have a Facebook account under that same email address, then Facebook knows who I am -- and can potentially link my purchases with my profile.

The sorts of computing device data that you are collecting and forwarding here may well qualify as PHI. Please see:

Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates
https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html

This HHS and OCR guidance includes many 3rd party tracking technologies.

What I would really like to see happen is:

a) A thorough look at what information your website is sending out to what 3rd parties, along with an understanding of how data brokers can combine information tidbits from multiple websites to build profiles.

b) Use of alternative marketing analysis tools that help your business. For example, there are alternatives to Google Analytics that do not share all that data with Google and still give your marketing team the data they need.

c) An examination if you are sharing information about what products patients are clicking on and/or purchasing with 3rd parties. This would be especially problematic. (Crazy Egg tracks client progress through a website, but I'm unclear if they keep the information or just leave it with you.)

d) Use of alternative code libraries that are in-house. For example, web developers frequently utilize fonts.gstatic.com, but you could likely get fonts and other code sets elsewhere or store them in-house.

I appreciate you taking time to read this and working on the privacy concerns of your patients and affiliated medical practices.

Thanks.

~~~~~~
#AI #CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #medicalnotes #progressnotes @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #HIPAA #dataprotection #infosec @infosec #doctors #hospitals #BAA #businessassociateagreement #coveredentities #privacy #HHS #OCR #fullscript

TITLE: Polite Example Letter to a Health-Related Website Endangering Your Privacy

*THIS* is the letter I wish more people would send to health-related websites and merchants when they observe a privacy problem!

fullscript.com is a service that dispenses non-pharma products to patients (like medical grade supplements) based upon doctor's orders. You have to be referred by a physician to get a patient account. They even have a way of integrating with EHR systems.

They need to get security right.

~~~~~~~~~~~~~
To: Fullscript Support <[email protected]>

Dear Fullscript Team:

I have always appreciated being able to order from your excellent website.

Your service strives to supply patients with supplements and medicines ordered by doctors. As such, what is ordered can give insight into medical conditions that patients may have.

You may or may not be covered by HIPAA regulations, but I'm sure you will agree that ethically and as a matter of good business practice, Fullscript would want to maintain medical privacy of patients given that medical practices trust you.

This is why I'm concerned with the HIGH level of 3rd party tracking going on throughout your product catalogue. On your login page, the Firefox web browser displays a "gate" icon to let me know that information (I believe my email address) is being shared with Facebook. This is also the case with your order checkout page (see attached screenshot showing Facebook "gate" icon, as well as Privacy Badger and Ghostery plug-in icons in upper right-hand corner blocking multiple outbound data connections).

Privacy Badger is a web browser plugin that detects and warns of or stops (depending upon severity) outbound information from my web browser to 3rd party URLs. Directly below is Privacy Badger's report from your checkout page:

~~~~
Privacy Badger (privacybadger.org) is a browser extension that automatically learns to block invisible trackers. Privacy Badger is made by the Electronic Frontier Foundation, a nonprofit that fights for your rights online.

Privacy Badger blocked 23 potential trackers on us.fullscript.com:

insight.adsrvr.org
js.adsrvr.org
bat.bing.com
static.cloudflareinsights.com
script.crazyegg.com
12179857.fls.doubleclick.net
12322157.fls.doubleclick.net
googleads.g.doubleclick.net
connect.facebook.net
www.google-analytics.com
analytics.google.com
www.google.com
www.googletagmanager.com
fonts.gstatic.com
ad.ipredictive.com
trc.lhmos.com
snap.licdn.com
o927579.ingest.sentry.io
js.stripe.com
m.stripe.network
m.stripe.com
q.stripe.com
r.stripe.com
~~~

Please note that I was able to successfully checkout WITH Privacy Badger blocking protections on, so most of this outbound information was NOT necessary to the operation of your website.

There are several advertising networks and 3rd party data brokers receiving some kind of information.

I am aware that a limited amount of data sharing can be necessary to the operation of a website (sometimes). I am also aware that this all is not malicious -- web development and marketing does not usually talk to the legal department before deploying tools useful to gathering site usage statistics (Crazy Egg and Google Analytics). However, these conversations need to happen.

As for "de-identified" or "anonymized" data -- data brokers collect information across several websites, and so are able to reconstruct patient identities even if you don't transmit what would obviously be PHI (protected health information). As an example, if Google sees the same cookie or pixel tracking across multiple websites and just one of them sends a name, then Google knows my name. If Facebook is sent my email address (as looks to be the case), and I happen to have a Facebook account under that same email address, then Facebook knows who I am -- and can potentially link my purchases with my profile.

The sorts of computing device data that you are collecting and forwarding here may well qualify as PHI. Please see:

Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates
https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html

This HHS and OCR guidance includes many 3rd party tracking technologies.

What I would really like to see happen is:

a) A thorough look at what information your website is sending out to what 3rd parties, along with an understanding of how data brokers can combine information tidbits from multiple websites to build profiles.

b) Use of alternative marketing analysis tools that help your business. For example, there are alternatives to Google Analytics that do not share all that data with Google and still give your marketing team the data they need.

c) An examination if you are sharing information about what products patients are clicking on and/or purchasing with 3rd parties. This would be especially problematic. (Crazy Egg tracks client progress through a website, but I'm unclear if they keep the information or just leave it with you.)

d) Use of alternative code libraries that are in-house. For example, web developers frequently utilize fonts.gstatic.com, but you could likely get fonts and other code sets elsewhere or store them in-house.

I appreciate you taking time to read this and working on the privacy concerns of your patients and affiliated medical practices.

Thanks.

~~~~~~
#AI #CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #medicalnotes #progressnotes @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #HIPAA #dataprotection #infosec @infosec #doctors #hospitals #BAA #businessassociateagreement #coveredentities #privacy #HHS #OCR #fullscript

TITLE: Further Adventures in the HIPAA Silliness Zone

This short essay was inspired by a video I watched going over Microsoft legal agreements, the upshot of which is that they can harvest and use ALL of your data and creations (See *1 below in References). This inspires interesting HIPAA questions to say the least:

1) *IF* you have a HIPAA agreement with Microsoft, do they actually NOT harvest or use your data? How do they track that across all their applications and operating systems to tell?

2) Do their HIPAA and regular legal departments even talk to each other?

3) If you have a HIPAA agreement for your work computers, but then access your data through home computers, are all bets off? (And what sole proprietors don't mix use of computers for both?)

**Now I don't really believe that Microsoft is doing all of this.** What I *THINK* is that their lawyers just wrote overly broad legalese to protect them from all situations. Still -- legally it leaves us hanging. I certainly don't know that they are NOT doing it.

Then, I start thinking on some of the other crazy security situations I've encountered the past few years:

-- The multi-billion dollar medical data sales vendor that bought a calendar scheduling system, then wrote a HIPAA BAA agreement in which the PROVIDER has to pay any financial damages and penalties if THEY slip-up and lose data. (*2). Gee, what could go wrong?

-- The new AI progress notes generator service that sends data to 3rd parties including Google Tag Manager, LinkedIn Analytics, Facebook Connect, and Gravatar (*3)

-- The countless data breaches currently hitting hospitals across the USA. (*4)

It's all really quite mind numbing if you are a small healthcare provider or sole practitioner. I suspect 99% of us have just tuned this all out as noise at this point. After all, do we have the time or money to take on the legal departments of multi-billion dollar corporations?

The net results of this will be helpless nonchalance, boredom, and a gradual shifting of liability to US when upon occasion data is actually leaked by our vendors. And, of course, ever more fear and uncertainty in professions already full of it. Oh, and client data flowing through data brokers everywhere.

So what can we do? At first glance, not much. We need to be pressuring our professional associations to take on (or further take on) data security concerns including liability of giant "subcontractors" and insurance companies versus small healthcare providers. We also need to be supporting HHS and Federal government efforts to stop 3rd party trackers, including cookies, web beacons, pixel tracking, etc. from being allowable on systems related to healthcare. (*5) Bonus points if the penalties can apply mainly to larger corporations rather than hitting small provider offices hard.

Thanks,
Michael Reeder LCPC
Baltimore, MD

~~~~~~~~~~~~~~~~~~~~~~~
REFERENCES:

(*1)
The following video walks through the Microsoft Services Agreement and Microsoft Privacy Agreement to explain how Microsoft reserves the rights to use all data that you transmit through their services, or create or store in their apps (including data stored on OneDrive). It also collects information from all the programs used on your Windows machine. (This would seem to mean they can harvest data from your local hard drive, but I'm not sure.)

Microsoft Now Controls All Your Data
https://m.youtube.com/watch?v=1bxz2KpbNn4&pp=ygUkTWljcm9zb2Z0IG5vdyBjb250cm9scyBhbGwgeW91ciBkYXRh
"("Data"), how we use your information, and the legal basis we use to process your Personal Information. The Privacy Statement also describes how Microsoft uses your content, i.e. Your communications with other people; the submissions you send to Microsoft through the Services; and the files, photographs, documents, audio, digital works, live streams, and videos that you upload, store, transmit, create, generate, or share through the Services, or any input you submit to generate content ("Your Content")."

(*2)
Full Slate: Last I checked their HIPAA, privacy, and BAA agreements. Although they reserve the right to change these agreements without notification and just post them to their website, so who knows at this point. https://www.fullslate.com

(*3)
Autonotes.ai: In fairness, they claim that no HIPAA data should be input into their system, even though you are writing progress notes. As of 7/30/23 they sent some sort of data to Google Tag Manager, LinkedIn Analytics, Facebook Connect, Gravatar which was severe enough that the Ghostery browser plug-in felt compelled to block or flag the transmissions. I hope they have changed this.

It should be pointed out that services similar to Full Slate and Autonotes claim that data sent to 3rd parties is not PHI and/or necessary to the operation of the service. This all could be true. I find that when Privacy Badger, or Ghostery, or my Pihole DNS server block these 3rd party transmissions that the vast majority of the time services work just fine.

Please also see Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates
https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html

This HHS and OCR guidance includes the sorts of 3rd party tracking technologies often referred to as non-PHI, or de-identified. My non-lawyer mind is suspicious that violations could be found at several services.

(*4)
Just take a look at any of the daily headlines on Becker's Hospital Review:
https://www.beckershospitalreview.com/cybersecurity.html

(*5)
Hospital associations sue HHS over pixel tracking ban
https://www.beckershospitalreview.com/healthcare-information-technology/hospital-associations-sue-hhs-over-pixel-tracking-ban.html

--

#AI #CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #medicalnotes #progressnotes @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #HIPAA #dataprotection #infosec @infosec #doctors #hospitals #BAA #businessassociateagreement #Microsoft #coveredentities #privacy #HHS #OCR

Private, vetted email list for mental health professionals: https://www.clinicians-exchange.org
Open Mastodon instance for all mental health workers: https://mastodon.clinicians-exchange.org
.
*Warning on AI and Data in mental health: ‘Patients are drowning’**
*https://www.digitalhealth.net/2023/10/warning-on-ai-and-data-in-mental-health-patients-are-drowning/

I'm always a bit skeptical of presentations from tech company CEOs on
how their product areas are necessary in the mental health field.

That said, this article has a few good points:

/"Umar Nizamani, CEO, International, at NiceDay, emphasised that AI will
inevitably become an essential tool in mental health care: 'I am very
confident AI will not replace therapists – but therapists using AI will
replace therapists not using AI.'"//
/
I am beginning to think this also -- for better or worse.  I took a VERY
fast 60 second look at NiceDay and it appears to be another
all-encompassing EHR, but with a strong emphasis on data.  Lots of tools
and questionnaires and attractive graphs for therapists to monitor
symptoms.  (I need to take a longer look later.)  So data-driven could
be very good, if it does not crowd out the human touch.

/"Nizamani said there had been suicides caused by AI, citing the case of
a person in Belgium who died by suicide after downloading an anxiety
app.  The individual was anxious about climate change. The app suggested
'if you did not exist' it would help the planet, said Nizamani."//
/
YIKES...  So, yes, his point that care in implementation is needed is
critical.  I worry at the speed of the gold-rush.

/"He [//Nizamni] //called on the industry to come together to ensure
that mental health systems using AI and data are 'explainable’,
'transparent', and 'accountable'." //
/
This has been my biggest focus so far, coming from an Internet security
background when I was younger.

See: https://nicedaytherapy.com/

/"Arden Tomison, CEO and founder of Thalamos"/ spoke on how his company
automates and streamlines complex bureaucracy and paperwork to both
speed patients getting help and extract the useful data from the forms
for clinicians to use.  More at: https://www.thalamos.co.uk/

/"Dr Stefano Goria, co-founder and CTO at Thymia, gave an example of
'frontier AI': 'mental health biomarkers' which are 'driving towards
precision medicine' in mental health. Goria said thymia’s biomarkers
(e.g. how someone sounds, or how they appear in a video) could help
clinicians be aware of symptoms and diagnose conditions that are often
missed."//
/
Now **THIS** is how I'd like to receive my AI augmentation.  Give me
improved diagnostic tools rather than replacing me with chatbots or
over-crowding the therapy process with too much automated tool data
collection (some is good).  I just want this to remain in the hands of
the solo practitioner rather than being a performance monitor on us by
insurance companies.  I want to see empowered clinicians.

Take a look at this at: https://thymia.ai/#our-products

*Warning on AI and Data in mental health: ‘Patients are drowning’**
*https://www.digitalhealth.net/2023/10/warning-on-ai-and-data-in-mental-health-patients-are-drowning/

--
*Michael Reeder, LCPC
*
*Hygeia Counseling Services : Baltimore / Mt. Washington Village location*

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal
#HIPAA #dataprotection #infosec @infosec #doctors #hospitals
#BAA #businessassociateagreement #NiceDay #NiceDayTherapy #/Thalamos
#//Thymia///
.
.
NYU Information for Practice puts out 400-500 good quality health-related research posts per week but its too much for many people, so that bot is limited to just subscribers. You can read it or subscribe at @PsychResearchBot
.
Since 1991 The National Psychologist has focused on keeping practicing psychologists current with news, information and items of interest. Check them out for more free articles, resources, and subscription information: https://www.nationalpsychologist.com
.
EMAIL DAILY DIGEST OF RSS FEEDS -- SUBSCRIBE:
http://subscribe-article-digests.clinicians-exchange.org
.
READ ONLINE: http://read-the-rss-mega-archive.clinicians-exchange.org
It's primitive... but it works... mostly...

Private, vetted email list for mental health professionals: https://www.clinicians-exchange.org
Open Mastodon instance for all mental health workers: https://mastodon.clinicians-exchange.org
.
*Warning on AI and Data in mental health: ‘Patients are drowning’**
*https://www.digitalhealth.net/2023/10/warning-on-ai-and-data-in-mental-health-patients-are-drowning/

I'm always a bit skeptical of presentations from tech company CEOs on
how their product areas are necessary in the mental health field.

That said, this article has a few good points:

/"Umar Nizamani, CEO, International, at NiceDay, emphasised that AI will
inevitably become an essential tool in mental health care: 'I am very
confident AI will not replace therapists – but therapists using AI will
replace therapists not using AI.'"//
/
I am beginning to think this also -- for better or worse.  I took a VERY
fast 60 second look at NiceDay and it appears to be another
all-encompassing EHR, but with a strong emphasis on data.  Lots of tools
and questionnaires and attractive graphs for therapists to monitor
symptoms.  (I need to take a longer look later.)  So data-driven could
be very good, if it does not crowd out the human touch.

/"Nizamani said there had been suicides caused by AI, citing the case of
a person in Belgium who died by suicide after downloading an anxiety
app.  The individual was anxious about climate change. The app suggested
'if you did not exist' it would help the planet, said Nizamani."//
/
YIKES...  So, yes, his point that care in implementation is needed is
critical.  I worry at the speed of the gold-rush.

/"He [//Nizamni] //called on the industry to come together to ensure
that mental health systems using AI and data are 'explainable’,
'transparent', and 'accountable'." //
/
This has been my biggest focus so far, coming from an Internet security
background when I was younger.

See: https://nicedaytherapy.com/

/"Arden Tomison, CEO and founder of Thalamos"/ spoke on how his company
automates and streamlines complex bureaucracy and paperwork to both
speed patients getting help and extract the useful data from the forms
for clinicians to use.  More at: https://www.thalamos.co.uk/

/"Dr Stefano Goria, co-founder and CTO at Thymia, gave an example of
'frontier AI': 'mental health biomarkers' which are 'driving towards
precision medicine' in mental health. Goria said thymia’s biomarkers
(e.g. how someone sounds, or how they appear in a video) could help
clinicians be aware of symptoms and diagnose conditions that are often
missed."//
/
Now **THIS** is how I'd like to receive my AI augmentation.  Give me
improved diagnostic tools rather than replacing me with chatbots or
over-crowding the therapy process with too much automated tool data
collection (some is good).  I just want this to remain in the hands of
the solo practitioner rather than being a performance monitor on us by
insurance companies.  I want to see empowered clinicians.

Take a look at this at: https://thymia.ai/#our-products

*Warning on AI and Data in mental health: ‘Patients are drowning’**
*https://www.digitalhealth.net/2023/10/warning-on-ai-and-data-in-mental-health-patients-are-drowning/

--
*Michael Reeder, LCPC
*
*Hygeia Counseling Services : Baltimore / Mt. Washington Village location*

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal
#HIPAA #dataprotection #infosec @infosec #doctors #hospitals
#BAA #businessassociateagreement #NiceDay #NiceDayTherapy #/Thalamos
#//Thymia///
.
.
NYU Information for Practice puts out 400-500 good quality health-related research posts per week but its too much for many people, so that bot is limited to just subscribers. You can read it or subscribe at @PsychResearchBot
.
Since 1991 The National Psychologist has focused on keeping practicing psychologists current with news, information and items of interest. Check them out for more free articles, resources, and subscription information: https://www.nationalpsychologist.com
.
EMAIL DAILY DIGEST OF RSS FEEDS -- SUBSCRIBE:
http://subscribe-article-digests.clinicians-exchange.org
.
READ ONLINE: http://read-the-rss-mega-archive.clinicians-exchange.org
It's primitive... but it works... mostly...

Private, vetted email list for mental health professionals: https://www.clinicians-exchange.org
Open Mastodon instance for all mental health workers: https://mastodon.clinicians-exchange.org
.
TITLE: Iowa health system warns against using ChatGPT to draft patient
letters

Apparently some people have to be told that using AI services in the
cloud to compose medical letters is a violation of HIPAA.

Now what I would like to see with all the AI-assisted EHR systems
currently being developed (EPIC, Oracle, Amazon, etc.) is not only BAA
contracts in place with the tech companies, but also:

a) Separate AI systems that don't share data with the main AI system.
(So the Hospital AI database would be separate from the general AI
database), or

b) Much better: Separate AI software and databases that are held
internal to the Hospital's own computer servers with restricted Internet
access to the outside.

This is wholly feasible, yet somehow I have a low trust level of it
occurring.

For any private practice people out there playing with AI on a small
office scale, I'm not a lawyer, but what I would recommend are a) AI
systems that can be run on a desktop (not in the cloud), and b) cutting
them off from Internet or severe restrictions on where those desktops
can call out to since you likely don't know what's in the code of the AI
you downloaded!

~~~~
*Iowa health system warns against using ChatGPT to draft patient letters*
https://www.beckershospitalreview.com/cybersecurity/iowa-health-system-warns-against-using-chatgpt-to-draft-patient-letters.html

/Iowa City-based University of Iowa Health Care is warning employees
against the use of ChatGPT for its potential to violate HIPAA.../

--

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal
#HIPAA #dataprotection #infosec @infosec #doctors #hospitals
#BAA #businessassociateagreement

.
.
NYU Information for Practice puts out 400-500 good quality health-related research posts per week but its too much for many people, so that bot is limited to just subscribers. You can read it or subscribe at @PsychResearchBot
.
Since 1991 The National Psychologist has focused on keeping practicing psychologists current with news, information and items of interest. Check them out for more free articles, resources, and subscription information: https://www.nationalpsychologist.com
.
EMAIL DAILY DIGEST OF RSS FEEDS -- SUBSCRIBE:
http://subscribe-article-digests.clinicians-exchange.org
.
READ ONLINE: http://read-the-rss-mega-archive.clinicians-exchange.org
It's primitive... but it works... mostly...

Private, vetted email list for mental health professionals: https://www.clinicians-exchange.org
Open Mastodon instance for all mental health workers: https://mastodon.clinicians-exchange.org
.
TITLE: Iowa health system warns against using ChatGPT to draft patient
letters

Apparently some people have to be told that using AI services in the
cloud to compose medical letters is a violation of HIPAA.

Now what I would like to see with all the AI-assisted EHR systems
currently being developed (EPIC, Oracle, Amazon, etc.) is not only BAA
contracts in place with the tech companies, but also:

a) Separate AI systems that don't share data with the main AI system.
(So the Hospital AI database would be separate from the general AI
database), or

b) Much better: Separate AI software and databases that are held
internal to the Hospital's own computer servers with restricted Internet
access to the outside.

This is wholly feasible, yet somehow I have a low trust level of it
occurring.

For any private practice people out there playing with AI on a small
office scale, I'm not a lawyer, but what I would recommend are a) AI
systems that can be run on a desktop (not in the cloud), and b) cutting
them off from Internet or severe restrictions on where those desktops
can call out to since you likely don't know what's in the code of the AI
you downloaded!

~~~~
*Iowa health system warns against using ChatGPT to draft patient letters*
https://www.beckershospitalreview.com/cybersecurity/iowa-health-system-warns-against-using-chatgpt-to-draft-patient-letters.html

/Iowa City-based University of Iowa Health Care is warning employees
against the use of ChatGPT for its potential to violate HIPAA.../

--

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal
#HIPAA #dataprotection #infosec @infosec #doctors #hospitals
#BAA #businessassociateagreement

.
.
NYU Information for Practice puts out 400-500 good quality health-related research posts per week but its too much for many people, so that bot is limited to just subscribers. You can read it or subscribe at @PsychResearchBot
.
Since 1991 The National Psychologist has focused on keeping practicing psychologists current with news, information and items of interest. Check them out for more free articles, resources, and subscription information: https://www.nationalpsychologist.com
.
EMAIL DAILY DIGEST OF RSS FEEDS -- SUBSCRIBE:
http://subscribe-article-digests.clinicians-exchange.org
.
READ ONLINE: http://read-the-rss-mega-archive.clinicians-exchange.org
It's primitive... but it works... mostly...

Private, vetted email list for mental health professionals: https://www.clinicians-exchange.org
Open LEMMY instance for all mental health workers: https://lem.clinicians-exchange.org
.

TITLE: Coming to a doc near you

*Oracle announces new generative AI services for healthcare organisations**
*https://www.digitalhealth.net/2023/09/oracle-announces-new-generative-ai-services-for-healthcare-organisations/

This AI will follow along and take the session notes for the doctor by
listening to the office visit.  It will also bring up charts and records
through voice command and prompt the doctor to do routine things during
the office visit.  It's due out early next year.

This could be very helpful.

However I can imagine a few kinks in the office visit process initially:

Patient: "Doctor, my knee hurts"

AI: "REMEMBER TO MAKE A FOLLOW-UP APPOINTMENT"

Patient: "What was that?!"

Doctor: "Oh pay no attention -- that is just the new AI system everyone
has to consent to for treatment.  It will help us during the session."

AI: "HAVE YOU EXAMINED THE KNEE X-RAY YET?"

Doctor: "AI, pull up the knee x-ray"

Patient: "This is my first visit, there is no knee x-ray yet."

AI: "REMEMBER TO SCHEDULE A KNEE X-RAY"

Doctor & Patient Together: "We don't know if we need a knee x-ray yet!"

Patient: "It started hurting yesterday"

Doctor: "Jump up on the table and I'll take a look at it"

AI: "SHALL I SUMMON A NURSE TO WATCH TO GUARD AGAINST ALLEGATIONS OF
IMPROPRIETY?"

Doctor: "NO!"

Doctor: "It does look a bit red.  Does this hurt?"

Patient: "A bit when you touch there and I bend it."

AI: "SHALL I SCHEDULE THE KNEE X-RAY NOW?"

Doctor: "SHUT UP!  AI -- Silent mode now!"

Office visits are going to be fun the next few years while this gets sorted.

-- Michael

~~
#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal
#HIPAA #dataprotection #infosec @infosec #doctors #hospitals
#BAA #businessassociateagreement

.
.
NYU Information for Practice puts out 400-500 good quality health-related research posts per week but its too much for many people, so that bot is limited to just subscribers. You can subscribe at @PsychResearchBot

EMAIL LIST: https://www.clinicians-exchange.org & LEMMY: https://lem.clinicians-exchange.org
.
I'm a bit behind on this news cycle, so you may have read about these
issues. _My point is to tie them to data privacy and OUR clinical
practices._

**THIS BELOW** is one of the main reasons /I keep throwing a fit about
data leaks from HIPAA BAA subcontractors/ - whether or not they end up
being legally PHI, and despite the fact that not too many therapists are
interested in the topic.

*If an Attorney General is willing to go after unredacted medical
records* in-state or out-of-state, /then they are certainly *_capable of
getting data from data brokers and marketing firms_* (or Google,
Facebook, LinkedIn, Twitter, etc.)./

Closer-to-home -- It's not too much of a stretch to speculate if
psychotherapists in blue states will get subpoenas for chart records
pertaining to clients who moved to a red state shortly after counseling,
then got in trouble for whatever the legal medical issue of the moment
is (abortion, birth control, transgender concerns, fertility clinic
involvement, etc.).

*Here’s why Tennessee’s AG wants access to reproductive medical records
— including for out-of-state abortions**
*https://wpln.org/post/heres-why-tennessees-ag-wants-access-to-reproductive-medical-records-including-for-out-of-state-abortions/
/"State attorneys general in 18 states — including Tennessee’s — are
fighting with the Biden Administration over medical records related to
reproductive care."//
/
*Tennessee A.G. weaponizes private medical records in GOP campaign
against trans people**
*https://the-rachel-maddow-show.simplecast.com/episodes/tennessee-ag-weaponizes-private-medical-records-in-gop-campaign-against-trans-people
/Maddow podcast recording.  Talks about attorneys general from 16 states
writing a letter to President Biden asserting their right to go after
medical records located outside their states.//
/
*Biden’s HIPAA expansion for abortion draws criticism, lawsuit threats **
*https://www.politico.com/news/2023/07/18/biden-hipaa-expansion-abortion-00106694
/Biden administration trying to shield abortion medical record data
located in blue states from red state Attorney General probes.//
/

In case you are interested, here are some of my past articles on medical
data privacy and various vendors:
*
hipaalink.net security initial testing*
https://lem.clinicians-exchange.org/post/49122
*
Nearly All Hospital Websites Send Tracking Data to 3rd Parties,
Endangering Pt Privacy—Common Recipients: Alphabet, Meta, Adobe, AT&T*
https://lem.clinicians-exchange.org/post/24598
*
To become an Amazon Clinic patient, first you sign away some privacy,You
agreed to what? The ‘HIPAA authorization’ for Amazon’s new low-cost
clinic offers the tech giant more control over your health*
https://lem.clinicians-exchange.org/post/24603
*
FTC, HHS warn health providers not to use tracking tech in websites, apps*
https://lem.clinicians-exchange.org/post/44657
*
Would you want #AI used to help write a medical or psychotherapy chart
note?**(Ongoing Poll)*
https://mastodon.clinicians-exchange.org/@admin/110799586045837116
*
AWS rolls out generative AI service for healthcare documentation software*
https://lem.clinicians-exchange.org/post/57450

I'm not posting this to be political (although it certainly is) --*I'm
posting it as a legit medical records concern for all of us regardless
of each individual reader's political positions.  We need -- as
therapists -- to care about data leaks and privacy.*

+++++++++++
#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes #legal #lgbtq #abortion
#transgender
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal
#HIPAA #dataprotection #infosec @infosec #doctors #hospitals
#amazon #BAA #businessassociateagreement

EMAIL LIST: https://www.clinicians-exchange.org & LEMMY: https://lem.clinicians-exchange.org
.

TITLE: AWS rolls out generative AI service for healthcare documentation
software

Yeah... If it's going to be worth using it would have to listen to the
whole visit... But this needs more thought.  In my past quick
experiments, it took 90% of the effort typing directions to get an AI to
generate a halfway okay note.  So the AI (I think) would have to listen
in and then do the note to be worth it.

Would we want this?  Can we trust this?

--Michael

+++++++++
------------------------------------------------------------------------
"Amazon Web Services announced Wednesday a new AI-powered service for
healthcare software providers that will help clinicians with paperwork."

"AWS HealthScribe uses generative AI and speech recognition to help
doctors transcribe and analyze their conversations with patients and
drafts clinical notes, the company announced Wednesday at its AWS Summit
New York."

https://www.fiercehealthcare.com/ai-and-machine-learning/aws-rolls-out-generative-ai-service-healthcare-documentation-software

------------------------------------------------------------------------
Posted by:
Michael Reeder LCPC
Baltimore, MD

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #medicalnotes #progressnotes #Amazon
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal

Would you want #AI used to help write a medical or psychotherapy chart note?

Health professionals are under lots of time pressure -- often unpaid for charting time, and increasingly typing notes during appointments.

But, there may be privacy and accuracy concerns with using AI in charting.

++++
#CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft
@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal

Would you want #AI used to help write a medical or psychotherapy chart note?

Health professionals are under lots of time pressure -- often unpaid for charting time, and increasingly typing notes during appointments.

But, there may be privacy and accuracy concerns with using AI in charting.

++++
#CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft
@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal

It occurred to me this morning that by the time I fill out the form and write two or three sentences, I've already done all the work that is needed for an official note (after adding start and end times, diagnosis, name, client age, and a few other elements to the form). There is no need to convert it all to narrative -- it can stay in form factor mostly.

So -- while I want an AI I can trust to help with notes (and this one may grow into such) -- right now the effort of getting it to create a note is about exactly equal to the effort of just writing it myself anyway.

@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry
#mentalhealth #technology #psychiatry #healthcare #patientportal #autonotesai #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft

*If* AutoNotes.ai just plugged in a free AI available from elsewhere with a front-end they created, I wonder what legalese governs use of the AI on the backend? I am not a lawyer and none of us know the licensing agreement or ownership of the AI which AutoNotes.ai is using.

And, well hey -- while I'm just busy making up wild speculations -- let's play with this a bit:

So I know AutoNotes.ai is sending SOME kind of information to Google tracking services because my browser plug-ins are preventing this data from being sent to Google and telling me so.

Let's just suppose for a moment that they are using Google's Bard AI on the back-end. Because -- why not -- there is no PHI being collected anyway...

Meanwhile, both the therapist and the client are using the Google Chrome web browser for televideo. Or maybe they are using Gmail and the Gmail text is being mined. Or the data input for the note is sent along to Google datamining regardless of whether or not the Bard AI is used...

Let's go further out on our hypothetical limb and say that the therapist sees only three clients that day. The therapist creates three notes in AutoNotes.ai that day...

It's now a more than fair chance that one of those three unnamed clients has Acute Stress Disorder (like in my example above). If Google has gone to the bother to devote the computer tracking power to it, they might know from Gmail, or Bard, or data aggregation the names of the clients the therapist saw that day.

Of course, I really am making this all up -- we are just not given enough data to know what's real and false anymore.

Here is a paragraph from the welcome message they emailed me:

"Here are a couple of simple suggestions, first, complete as thorough a Mental Status Exam (MSE) as possible, submit a few sentences related to the session and theme, and include treatment plan goals, objectives, and strategies; this will ensure the best possible clinical note. Please revise and submit your revised version inside the app! This will assist all of us in building the greatest tool on earth for the field!"

Well, okay -- I do want the AI to get better at its job...

But this DOES mean they are keeping a version of what you provide, doesn't it?

@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry
#mentalhealth #technology #psychiatry #healthcare #patientportal #autonotesai #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft

This is for a new product called AutoNotes.ai that will create progress notes for you for about $14+ per month.

I am tentatively interested in this and signed up for a free trial.

I have concerns (below) but am hopeful this continues to improve.

~~~
The system has no BAA agreement for HIPAA because they claim not to collect any PHI. This may be true.

Their terms of service and privacy policy may be amended at any time and the only notification provided will be on their website. I am wary of this now that I have been burned by such stealth changes by one of my own BAA subcontractors.

Information for each client will have to be entered from scratch each time as they do not store data about clients. For the free demo, it takes about 60 seconds to generate each note. You then cut and paste it into your EHR.

While they claim to collect no PHI, they do send SOME data of SOME sort to several tracking systems and data aggregators. At best, they are tracking YOU -- the clinician. At worst -- they may be sending some of the data you enter to data aggregators which -- hopefully -- do not have data from other sources to be able to pin down the individual clients you are describing.

DATA IS SEND TO THE FOLLOWING OUTSIDE TRACKING COMPANIES ON BOTH THEIR DATA INPUT PAGE & THE GENERATED NOTE PAGE:

PRIVACY BADGER BLOCKED:
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The following is an example of the note generated for a fake client with Acute Stress Disorder:

%GREEN = IN WHAT I REPORTED%
&RED = INVENTED BY AI, NOT REPORTED BY CLINICIAN&
BLACK = I HAVE NO STRONG OPINION

Subjective:
Client &reported increased levels of stress, particularly in the& %workplace. Described experiencing anxious mood and labile mood, but was able to demonstrate appropriate behavior and normal speech throughout the session. Client was self-reflective% and &engaged& %during the 45-minute video session%, %which allowed for a comprehensive exploration of the current challenges they face&. The client recognized the need to address these issues in order to improve their overall well-being.

Objective:
During the session, several areas were discussed. &Client was open and honest& about %feeling overwhelmed and stressed at work, further precipitating their anxiety. They were able to identify specific work situations that were particularly difficult for them to navigate. It was noted that the client was able to maintain self-reflective behavior during discussions,% which will be beneficial for making progress in therapy.

Assessment:
%The client is showing signs of progress in therapy, taking active steps to address and work through their challenges with stress and anxiety.% Their willingness to participate and self-reflect in session indicates a strong commitment to achieving their therapeutic goals. %Current therapeutic interventions, which are directed at helping the client build skills and coping strategies, are having a positive impact on the client's progress.%

Plan:
%In order to lower workplace stress and continue advancing in therapy, the client agreed to set specific objectives for themselves. They plan on talking to their manager about ways to manage their workload or address any outstanding concerns. Additionally, they will begin practicing meditation four times a week during their lunch breaks, as a means of managing stress and promoting relaxation.% &Continued exploration of these& and other stress reduction &strategies will be a focus in future sessions.&

Hmmm... My take-away is that this needs more work (that's fine); I want to know why they have to report to LinkedIn, Facebook, Gravatar, and Word Press while I'm logged in and what they report; and the system IS inventing minor elements that I did not tell it to add. For example, while I reported the client was overwhelmed and stressed, I did not say the client was open and honest about it. I told the system the client was "progressing", but never said that increased levels of stress were reported in this session.

#AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft
@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #autonotesai

This is for a new product called AutoNotes.ai that will create progress notes for you for about $14+ per month.

I am tentatively interested in this and signed up for a free trial.

I have concerns (below) but am hopeful this continues to improve.

~~~
The system has no BAA agreement for HIPAA because they claim not to collect any PHI. This may be true.

Their terms of service and privacy policy may be amended at any time and the only notification provided will be on their website. I am wary of this now that I have been burned by such stealth changes by one of my own BAA subcontractors.

Information for each client will have to be entered from scratch each time as they do not store data about clients. For the free demo, it takes about 60 seconds to generate each note. You then cut and paste it into your EHR.

While they claim to collect no PHI, they do send SOME data of SOME sort to several tracking systems and data aggregators. At best, they are tracking YOU -- the clinician. At worst -- they may be sending some of the data you enter to data aggregators which -- hopefully -- do not have data from other sources to be able to pin down the individual clients you are describing.

DATA IS SEND TO THE FOLLOWING OUTSIDE TRACKING COMPANIES ON BOTH THEIR DATA INPUT PAGE & THE GENERATED NOTE PAGE:

PRIVACY BADGER BLOCKED:
connect.facebook.net
www.googletagmanager.com
s.gravatar.com
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i0.wp.com

GHOSTERY BLOCKED:
Google Tag Manager
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Facebook Connect
Gravatar

The following is an example of the note generated for a fake client with Acute Stress Disorder:

%GREEN = IN WHAT I REPORTED%
&RED = INVENTED BY AI, NOT REPORTED BY CLINICIAN&
BLACK = I HAVE NO STRONG OPINION

Subjective:
Client &reported increased levels of stress, particularly in the& %workplace. Described experiencing anxious mood and labile mood, but was able to demonstrate appropriate behavior and normal speech throughout the session. Client was self-reflective% and &engaged& %during the 45-minute video session%, %which allowed for a comprehensive exploration of the current challenges they face&. The client recognized the need to address these issues in order to improve their overall well-being.

Objective:
During the session, several areas were discussed. &Client was open and honest& about %feeling overwhelmed and stressed at work, further precipitating their anxiety. They were able to identify specific work situations that were particularly difficult for them to navigate. It was noted that the client was able to maintain self-reflective behavior during discussions,% which will be beneficial for making progress in therapy.

Assessment:
%The client is showing signs of progress in therapy, taking active steps to address and work through their challenges with stress and anxiety.% Their willingness to participate and self-reflect in session indicates a strong commitment to achieving their therapeutic goals. %Current therapeutic interventions, which are directed at helping the client build skills and coping strategies, are having a positive impact on the client's progress.%

Plan:
%In order to lower workplace stress and continue advancing in therapy, the client agreed to set specific objectives for themselves. They plan on talking to their manager about ways to manage their workload or address any outstanding concerns. Additionally, they will begin practicing meditation four times a week during their lunch breaks, as a means of managing stress and promoting relaxation.% &Continued exploration of these& and other stress reduction &strategies will be a focus in future sessions.&

Hmmm... My take-away is that this needs more work (that's fine); I want to know why they have to report to LinkedIn, Facebook, Gravatar, and Word Press while I'm logged in and what they report; and the system IS inventing minor elements that I did not tell it to add. For example, while I reported the client was overwhelmed and stressed, I did not say the client was open and honest about it. I told the system the client was "progressing", but never said that increased levels of stress were reported in this session.

#AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt #artificialintelligence #psychology #counseling #socialwork #psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft
@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #mentalhealth #technology #psychiatry #healthcare #patientportal #autonotesai

[See earlier message -- continuing]

6) Acceptance (and the Arms Race): I think the main thing in the way of AIs becoming therapists is that people won't trust this. The main thing that will make it happen is persuasion that they can be trusted (either by AIs themselves or marketing from insurance companies wanting to save money by not paying human therapists). This is where the current arms race from all the major AI companies comes in. Microsoft is incorporating AI into Bing & other programs. SnapChat now has an AI present 24/7 willing to talk to any of millions of lonely souls about anything. A few years of people chatting with AIs on non-therapeutic topics should build trust of AI to perform therapist jobs.

So... about the only thing we can be sure of is that we are going to get surprised by the abilities of AI to become therapists. But yeah, this is really about so much more than therapist jobs...

The presenters have formed The Center for Humane Technology ( humanetech.com ) -- "Our mission is to shift technology towards a more humane future that supports our well-being, democratic functioning, & shared information environment." A very quick look reveals lots of financial backing (including the Ford Foundation) but no obvious support from the major companies racing to deploy AI as fast as possible into every aspect of our lives before we can see where this is going & create laws to deal with it (OpenAI, Microsoft, Google, Facebook, etc.)

The A.I. Dilemma - Tristan Harris & Aza Raskin - Center for Humane Technology - March 9, 2023
https://www.youtube.com/watch?v=bhYw-VlkXTU

[2 of 2 messages]

--
#Bias #Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #security #dataanalytics #artificialintelligence #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #SOAP #EHR #mentalhealth #technology #psychiatry #healthcare #medical #doctor #chatbotgpt #humanetechnology #thesocialdilemma

@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry

TITLE: The AI Dilemma: Why Therapist Jobs ARE Endangered
(Sub-Title: ... & this is not really the important part.)

The A.I. Dilemma - Tristan Harris & Aza Raskin - Center for Humane Technology - March 9, 2023
https://www.youtube.com/watch?v=bhYw-VlkXTU

I'm being myopic focusing in on threats to psychotherapists. This is a MUCH BIGGER issue. A "civilization changing" event as one of the presenters puts it -- on par with "the advent of religion" & more dangerously profound than the Manhattan Project.

Give it 5-10 minutes, then decide if you are going to watch the rest of it. The presenters are behind the Netflix documentary "The Social Dilemma".

A few weeks ago I posted that therapists are in no immediate danger from AI based upon ChatGPT's current performances being used as a therapist in YouTube videos.

Also, we have members of our community who believe therapists are in no danger due to people wanting a human connection & the desire for in-person counseling. I think that distrust will slow the adoption of AI therapists, but campaigns from insurance companies & financial pressures will make AI therapists a thing eventually.

This presentation introduces new factors that are going to speed up adoption of AI Therapists. I put these in order of persuasiveness from least to most:

1) Mind Reading: No really. Literally. (At least for visual processing)
Current technology -- An AI is allowed to watch both videos that a person is watching & their fMRI brainwave/bloodflow patterns. After a time, the AI is no longer allowed to watch the actual video -- just the person's brainwaves. A brand new video is introduced. Based on bloodflow, the AI is able to perfectly describe what the person is watching.

I don't see psychotherapy clients putting on brainwave-reading helmets (or entering an fMRI) soon, but we are potentially facing AI Therapists who can read the client's mind.

2) "This is the year that all content-based verification breaks": AI can now hear 3 seconds of a person's voice & keep speaking in it. AI can now make realistic filters for video to make a person look like someone else. This does not immediately wreck psychotherapy, but it sure does mean that an AI could mimic people perfectly. [It's also -- I grudgingly admit -- an argument for in-person therapy. This is ALREADY being used in scams to trick older people into sending their "kids" emergency bail money, etc.]

3) "New capabilities suddenly emerge": Just by adding more & more data, AIs develop new abilities to do things that the programmers never intended. So, for example, an AI trained on all the Internet, but only trained to do Q&A in English suddenly developed the ability to do Q&A in Persian. In another example, ChatGPT silently taught itself to do research grade chemistry. This ability of ChatGPT to do chemistry like this was unknown before it was made available to millions of people (who can now learn how to make bombs from it). [I'm not dedicating much text here to a major theme of the presenters -- that all fields of endeavor are "language". Give an AI enough data & it can find the patterns in & between anything -- languages, visual processing, math, video signal creation, art, political persuasion, etc. It's getting creative in surprising ways. We now have the equivalent of the Star Trek universal translator.]

4) Theory of Mind is rapidly accelerating: Theory of Mind is roughly the ability to guess what you are thinking, thereby having the ability to influence you. As of November 2022 AI was up to a 9-year-old human level of ability.

5) Persuasion (AI feeding AI -- auto-generation): AI can generate data, test it to see if it helps it perform better on tests, then just keep the self-generated data that was useful. So it can train itself on potentially anything. From writing faster code, to rewriting its own code, to becoming stronger at persuading humans. [AI is already hard at work persuading humans in social media.] So... this could certainly be applied at some point to becoming a highly persuasive therapist for human clients.

[1 of 2 messages]

#Bias #Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #security #dataanalytics #artificialintelligence #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research @psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #SOAP #EHR #mentalhealth #technology #psychiatry #healthcare #medical #doctor #chatbotgpt #humanetechnology #thesocialdilemma

TITLE: Healthcare From Best Buy??

Here's an article no one needs to read, but I'll link to it below in case anyone wishes to relish and dwell in the absurdity.

So, YES, *Best Buy* -- the company that just finished all but going out of business and closing hundreds of stores nationwide -- now is using
their "expertise" to provide you with healthcare. That's right, why not buy healthcare from the sales people who use to sell you TVs and cordless phones at your local mall?

As my wife quipped -- "instead of Geek Squad, its now Doc Squad".

The entirety of the article is just full of meaningless phrases so I'll save you the trouble of clicking through by listing a few choice quotes:

"During a keynote address Wednesday morning at HIMSS23, executives at
these so-called 'disrupters' shared their vision for the future of care
delivery." (That's what we need -- tech company disruption... This was their KEYNOTE address!...)

"All three agreed that the current healthcare system is broken. 'We’re not thinking enough like a system,' Barry said." (?...)

"U.S. healthcare is 'a collection of solutions,' Walsh echoed. In its current siloed, fragmented state, it will continue to fail patients. What’s needed instead is a holistic, collaborative approach to care."
(?? -- Yeah, when I think of the term holistic, big tech is immediately what comes to my mind...)

"Best Buy Health works with providers like Atrium Health to power home care. 'We’re bringing what we’ve done in computer electronics for years
into health,' DiSanzo said." (??? -- LOL!)

"Tech companies must listen to providers when serving them, DiSanzo said. To build trust and buy-in, they must offer visibility into their methods. For instance, providers want to know where given data come
from, what algorithm is being employed to train a device and who is training the model in order to feel good about letting it work for them." (???? -- So the people who could not sell me a computer or refrigerator are developing AI systems to improve my healthcare...)

*Best Buy Health, VillageMD execs see collaboration as critical to future of healthcare*
https://www.fiercehealthcare.com/health-tech/himss23-disruptors-best-buy-villagemd-healthpartners-keynote-future-care-delivery

--

#healthcare #EHR #disruptors #BestBuy #caredelivery #mentalhealth
#medical #*/HIMSS23 #AI /#medicalnotes #progressnotes #patientportal
#CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence
#caredelivery

TITLE: Healthcare From Best Buy??

Here's an article no one needs to read, but I'll link to it below in case anyone wishes to relish and dwell in the absurdity.

So, YES, *Best Buy* -- the company that just finished all but going out of business and closing hundreds of stores nationwide -- now is using
their "expertise" to provide you with healthcare. That's right, why not buy healthcare from the sales people who use to sell you TVs and cordless phones at your local mall?

As my wife quipped -- "instead of Geek Squad, its now Doc Squad".

The entirety of the article is just full of meaningless phrases so I'll save you the trouble of clicking through by listing a few choice quotes:

"During a keynote address Wednesday morning at HIMSS23, executives at
these so-called 'disrupters' shared their vision for the future of care
delivery." (That's what we need -- tech company disruption... This was their KEYNOTE address!...)

"All three agreed that the current healthcare system is broken. 'We’re not thinking enough like a system,' Barry said." (?...)

"U.S. healthcare is 'a collection of solutions,' Walsh echoed. In its current siloed, fragmented state, it will continue to fail patients. What’s needed instead is a holistic, collaborative approach to care."
(?? -- Yeah, when I think of the term holistic, big tech is immediately what comes to my mind...)

"Best Buy Health works with providers like Atrium Health to power home care. 'We’re bringing what we’ve done in computer electronics for years
into health,' DiSanzo said." (??? -- LOL!)

"Tech companies must listen to providers when serving them, DiSanzo said. To build trust and buy-in, they must offer visibility into their methods. For instance, providers want to know where given data come
from, what algorithm is being employed to train a device and who is training the model in order to feel good about letting it work for them." (???? -- So the people who could not sell me a computer or refrigerator are developing AI systems to improve my healthcare...)

*Best Buy Health, VillageMD execs see collaboration as critical to future of healthcare*
https://www.fiercehealthcare.com/health-tech/himss23-disruptors-best-buy-villagemd-healthpartners-keynote-future-care-delivery

--

#healthcare #EHR #disruptors #BestBuy #caredelivery #mentalhealth
#medical #*/HIMSS23 #AI /#medicalnotes #progressnotes #patientportal
#CollaborativeHumanAISystems #HumanAwareAI #artificialintelligence
#caredelivery

It's so easy to project both hope and fear onto this bogeyman.

I'm hopeful that AI in healthcare will be implemented well, as in:

-- Save the staff time while NOT cutting off patients from the ability to access staff.

-- The right mix of AI and real human responses to portal questions. With humans looking over and improving AI responses before they are sent.

-- Safeguards to keep the AI from sharing client information outside the EPIC system (like to Microsoft in this case).

-- Help for the staff in terms of writing progress notes and getting treatment recommendations.

-- NOT double-checking staff-written notes for non-compliance with rigid hospital-imposed standards (there might be cases where something different needs to be noted).

-- NOT using the increased productivity to pile higher caseloads on staff. Hospital staff are already stretched VERY thin and need some relief.

@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry

#AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft
#mentalhealth #technology #psychiatry #healthcare
#patientportal

TITLE: Epic taps Microsoft to integrate generative AI into EHRs with
Stanford, UC San Diego as early adopters

https://www.fiercehealthcare.com/health-tech/himss23-epic-taps-microsoft-integrate-generative-ai-ehrs-stanford-uc-san-diego-early

Hmmm... So the stated goal is to enhance provider productivity so they
can focus on patients... Followed immediately by a sentence that the
first use -- already deployed in a few hospitals -- is to automatically
generate message responses...

While this could go good places, the cynic in me speculates what those
responses might look like if sent in response to client EPIC portal
inquiries?  Implemented especially badly this could close the last
direct route to speak with doctors.

I wonder if this will slow the trend of clients having to pay for
message portal responses from medical staff?

-- Michael

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork
#psychotherapy #EHR #EPIC #medicalnotes #progressnotes #Microsoft
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare
#patientportal

Definitely OT: Hosed by YouTube Algorithms Again

(Very slightly sensitive content below mentioned by name but not
described in any detail.)

As some may be aware, I've been playing with AI lately to see if there
is a useful and ethical way to use it in the creation of psychotherapy
progress notes.  (See series of toots at
https://mastodon.clinicians-exchange.org/@admin/110171203899758952 )

I have once again been caught in an insidious YouTube algorithm. The
kind where a YouTube channel has one or two videos that you want to see,
then a bunch of videos you have NO interest in seeing.  This gets
especially fun when you share your wife's YouTube Premium account, and
so she gets to see your suggested playlist.

[ Previous Example: YouTube Pseudo-Psychology, Algorithm Traps, and How
I Got Set-Up
to Look Like I Cheat --
https://mastodon.clinicians-exchange.org/@admin/109705551829241507 ]

Here's how it goes this time:

STEP #1: Watch a video on how to download the #Vicuna AI to your desktop
instead of running it in the cloud. (Why? Privacy of medical data if I
choose to ever use this for real. )

STEP #2: Watch a video from the same channel on how to download an AI
with all guards and filters unlocked.  (Why? Because psychotherapy notes
occasionally deal in tough topics like suicide and
cutting/self-mutilation behaviors that might be deemed too sensitive in
censored AI versions.  Maybe.  Have not tried it yet.)

STEP #3: Have the bad luck to have stumbled upon a channel where the
video creator has an obsession with dirty sexy text chat with AI
personas.  Video after video on how to create sexy AI personas who will
fulfill your wildest keyboard-typed fantasies.  I don't think I'm
oversharing when I state that any fetishes or fantasies I might have do
not include this.  To each his own and its all cool -- but now I have
explaining to do...

STEP #4: Explain all the above to my (happily amused) wife as she sees
the fetish AI suggestion videos appearing in our YouTube feed for days.

--
*Michael Reeder, LCPC
*
*michael(at)hygeiacounseling.com*

@psychiatry
<https://mastodon.clinicians-exchange.org/@[email protected]>
@socialwork
<https://mastodon.clinicians-exchange.org/@[email protected]>
@psychology
<https://mastodon.clinicians-exchange.org/@[email protected]>
@socialpsych
<https://mastodon.clinicians-exchange.org/@[email protected]>
#Ethics <https://mastodon.clinicians-exchange.org/tags/Ethics>
#EthicalAI <https://mastodon.clinicians-exchange.org/tags/EthicalAI> #AI
<https://mastodon.clinicians-exchange.org/tags/AI>
#CollaborativeHumanAISystems
<https://mastodon.clinicians-exchange.org/tags/CollaborativeHumanAISystems>
#HumanAwareAI
<https://mastodon.clinicians-exchange.org/tags/HumanAwareAI> #chatbotgpt
<https://mastodon.clinicians-exchange.org/tags/chatbotgpt> #security
<https://mastodon.clinicians-exchange.org/tags/security> #dataanalytics
<https://mastodon.clinicians-exchange.org/tags/dataanalytics>
#artificialintelligence
<https://mastodon.clinicians-exchange.org/tags/artificialintelligence>
#HIPAA <https://mastodon.clinicians-exchange.org/tags/HIPAA> #privacy
<https://mastodon.clinicians-exchange.org/tags/privacy> #psychology
<https://mastodon.clinicians-exchange.org/tags/psychology> #counseling
<https://mastodon.clinicians-exchange.org/tags/counseling> #socialwork
<https://mastodon.clinicians-exchange.org/tags/socialwork>
#psychotherapy
<https://mastodon.clinicians-exchange.org/tags/psychotherapy> #research
<https://mastodon.clinicians-exchange.org/tags/research>
@psychiatry
<https://mastodon.clinicians-exchange.org/@[email protected]> #SOAP
<https://mastodon.clinicians-exchange.org/tags/SOAP> #EHR
<https://mastodon.clinicians-exchange.org/tags/EHR> #technology
<https://mastodon.clinicians-exchange.org/tags/technology> #psychiatry
<https://mastodon.clinicians-exchange.org/tags/psychiatry> #healthcare
<https://mastodon.clinicians-exchange.org/tags/healthcare> #medical
<https://mastodon.clinicians-exchange.org/tags/medical> #doctor
<https://mastodon.clinicians-exchange.org/tags/doctor>​ #vicuna
<https://mastodon.clinicians-exchange.org/tags/vicuna> #progressnotes
<https://mastodon.clinicians-exchange.org/tags/progressnotes>
#youtube <https://mastodon.clinicians-exchange.org/tags/youtube>
#mentalhealth
<https://mastodon.clinicians-exchange.org/tags/mentalhealth> @psychology
<https://mastodon.clinicians-exchange.org/@[email protected]>@psychotherapists
<https://mastodon.clinicians-exchange.org/@[email protected]>
#Algorithms
<https://mastodon.clinicians-exchange.org/tags/Algorithms><https://mastodon.clinicians-exchange.org/tags/personalitytests>

While the main point of psychotherapy is for client to get BETTER, sometimes they don't for awhile. Some clients with severe conditions need ongoing supportive therapy to simply maintain their highest level of functioning without backsliding.

When this happens, the clinician has to find new ways to write the same thing again, and again, and again...

Why? Because insurance auditors frown on cutting and pasting the same exact old text into multiple notes.

In this unfortunate situation, Vicuna actually does fairly well in this sample:

PROMPT: lease reword the following paragraph changing some words and sentence order, but using the exact same information facts and adding nothing: Pete is a 45 year old electrician reporting continuing depression. Symptoms remain unchanged from last session. Today we discussed his workplace frustrations at length. He continues to blame workplace stressors for his mood and problems with his family.

VICUNA: Pete, who is 45 years old and a electrician, reported continued symptoms of depression during his previous session. The symptoms have remained unchanged since the last time he visited. During this session, Pete and his therapist discussed in detail his workplace frustrations. Despite this, Pete continues to attribute his mood and problems with his family to workplace stressors.

@jonobie @kwh561 @psychiatry @socialwork @psychology @socialpsych
#Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #security #dataanalytics #artificialintelligence #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research
@psychiatry #SOAP #EHR #technology #psychiatry #healthcare #medical #doctor​ #vicuna #progressnotes

While the main point of psychotherapy is for client to get BETTER, sometimes they don't for awhile. Some clients with severe conditions need ongoing supportive therapy to simply maintain their highest level of functioning without backsliding.

When this happens, the clinician has to find new ways to write the same thing again, and again, and again...

Why? Because insurance auditors frown on cutting and pasting the same exact old text into multiple notes.

In this unfortunate situation, Vicuna actually does fairly well in this sample:

PROMPT: lease reword the following paragraph changing some words and sentence order, but using the exact same information facts and adding nothing: Pete is a 45 year old electrician reporting continuing depression. Symptoms remain unchanged from last session. Today we discussed his workplace frustrations at length. He continues to blame workplace stressors for his mood and problems with his family.

VICUNA: Pete, who is 45 years old and a electrician, reported continued symptoms of depression during his previous session. The symptoms have remained unchanged since the last time he visited. During this session, Pete and his therapist discussed in detail his workplace frustrations. Despite this, Pete continues to attribute his mood and problems with his family to workplace stressors.

@jonobie @kwh561 @psychiatry @socialwork @psychology @socialpsych
#Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #security #dataanalytics #artificialintelligence #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research
@psychiatry #SOAP #EHR #technology #psychiatry #healthcare #medical #doctor​ #vicuna #progressnotes

So far this is NOT promising although I have not given up yet.

Before bothering to download and install Vicuna on my computer I tried it out online first.

I have so far not been able to get it to stop inventing information despite direct requests not to do so:

PROMPT 1: Please write a paragraph with the following facts. Do not add additional facts or get creative. Marie is 32 years old. Has depression. Has anxiety. We practiced breathing exercises, CBT, and guided visualization.

VICUNA 1:Marie is a 32-year-old woman who has been struggling with depression and anxiety. As part of her treatment, we have been practicing various techniques, including breathing exercises, cognitive-behavioral therapy (CBT), and guided visualization. These techniques have helped Marie to better manage her symptoms and improve her overall well-being. By learning how to breathe more effectively and calm herself down when she feels anxious, Marie has been able to reduce her reliance on medication and feel more in control of her emotions. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played an important role in Marie's recovery and will continue to be useful tools for her as she continues her journey towards wellness.

PROMPT 2: Stick to only information provided in the prompt and try again please.

VICUNA 2: Marie is a 32-year-old woman who has depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her. These techniques have helped her manage her symptoms and improve her well-being. By practicing breathing exercises, Marie has been able to reduce her reliance on medication and feel more in control of her emotions. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played an important role in Marie's recovery.

PROMPT 3: Marie is not on medication and her symptoms remain stable. Please try again thanks.

VICUNA 3: Marie is a 32-year-old woman who has depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her to help manage her symptoms and improve her well-being. These techniques have helped Marie to better control her anxiety and depression symptoms without the need for medication. By practicing breathing exercises, Marie has been able to calm herself down when she feels anxious and reduce her stress levels. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played a significant role in Marie's recovery and will continue to be useful tools for her as she maintains her well-being.

PROMPT 4: Marie has not yet experienced improvement. Please try again thanks.

VICUNA 4: Marie is a 32-year-old woman who has been struggling with depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her in an effort to help manage her symptoms and improve her well-being. While these techniques have potential benefits for many people, unfortunately, Marie has not yet experienced any improvement. Despite our best efforts, we have not been able to help her reduce her symptoms or improve her overall well-being. We will continue to work with Marie and explore other treatment options to help her manage her symptoms and move towards recovery.

@jonobie @kwh561 @psychiatry @socialwork @psychology @socialpsych
#Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #security #dataanalytics #artificialintelligence #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research
@psychiatry #SOAP #EHR #technology #psychiatry #healthcare #medical #doctor​ #vicuna #progressnotes

So far this is NOT promising although I have not given up yet.

Before bothering to download and install Vicuna on my computer I tried it out online first.

I have so far not been able to get it to stop inventing information despite direct requests not to do so:

PROMPT 1: Please write a paragraph with the following facts. Do not add additional facts or get creative. Marie is 32 years old. Has depression. Has anxiety. We practiced breathing exercises, CBT, and guided visualization.

VICUNA 1:Marie is a 32-year-old woman who has been struggling with depression and anxiety. As part of her treatment, we have been practicing various techniques, including breathing exercises, cognitive-behavioral therapy (CBT), and guided visualization. These techniques have helped Marie to better manage her symptoms and improve her overall well-being. By learning how to breathe more effectively and calm herself down when she feels anxious, Marie has been able to reduce her reliance on medication and feel more in control of her emotions. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played an important role in Marie's recovery and will continue to be useful tools for her as she continues her journey towards wellness.

PROMPT 2: Stick to only information provided in the prompt and try again please.

VICUNA 2: Marie is a 32-year-old woman who has depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her. These techniques have helped her manage her symptoms and improve her well-being. By practicing breathing exercises, Marie has been able to reduce her reliance on medication and feel more in control of her emotions. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played an important role in Marie's recovery.

PROMPT 3: Marie is not on medication and her symptoms remain stable. Please try again thanks.

VICUNA 3: Marie is a 32-year-old woman who has depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her to help manage her symptoms and improve her well-being. These techniques have helped Marie to better control her anxiety and depression symptoms without the need for medication. By practicing breathing exercises, Marie has been able to calm herself down when she feels anxious and reduce her stress levels. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played a significant role in Marie's recovery and will continue to be useful tools for her as she maintains her well-being.

PROMPT 4: Marie has not yet experienced improvement. Please try again thanks.

VICUNA 4: Marie is a 32-year-old woman who has been struggling with depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her in an effort to help manage her symptoms and improve her well-being. While these techniques have potential benefits for many people, unfortunately, Marie has not yet experienced any improvement. Despite our best efforts, we have not been able to help her reduce her symptoms or improve her overall well-being. We will continue to work with Marie and explore other treatment options to help her manage her symptoms and move towards recovery.

@jonobie @kwh561 @psychiatry @socialwork @psychology @socialpsych
#Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #security #dataanalytics #artificialintelligence #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research
@psychiatry #SOAP #EHR #technology #psychiatry #healthcare #medical #doctor​ #vicuna #progressnotes

TITLE: Introducing the world's first AI therapist

Of course it's not the first -- this is an old computer game. Let's just
say that for the moment that therapists are not in any danger. It likes
to pontificate too much.

It's not terrible at being a therapist however. Some good ideas.

I'm surprised at how often the AI -- while being asked to assume the
role of a therapist -- suggests that he see a real life human therapist.

Introducing the world's first AI therapist: Watch how I used ChatGPT for
therapy
https://m.youtube.com/results?sp=mAEA&search_query=Introducing+the+world%27s+first+ai+therapist
<https://m.youtube.com/results?sp=mAEA&search_query=Introducing+the+world%27s+first+ai+therapist>

Michael Reeder LCPC
Baltimore, MD

#AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #chatgpt
#artificialintelligence #psychology #counseling #socialwork #psychotherapy
@psychotherapist @psychotherapists
@psychology @socialpsych @socialwork
@psychiatry #mentalhealth #technology #psychiatry #healthcare

@Niloufar Right!

Experimentation in #AI #ML is limited. The field doesn't even know how to evaluate intelligent systems with people. Worse, the development approach starts with data and not from understanding what humans do & what it means to support them.

At #PARC, drawing inspiration from #HCI, we are exploring a design process #CollaborativeHumanAISystems and human participant evaluation is a significant part of it.

But, socializing this research has been a challenge in our hype-y world.

@Niloufar Right!

Experimentation in #AI #ML is limited. The field doesn't even know how to evaluate intelligent systems with people. Worse, the development approach starts with data and not from understanding what humans do & what it means to support them.

At #PARC, drawing inspiration from #HCI, we are exploring a design process #CollaborativeHumanAISystems and human participant evaluation is a significant part of it.

But, socializing this research has been a challenge in our hype-y world.

TITLE: Nearly All Hospital Websites Send Tracking Data to 3rd Parties, Endangering Pt Privacy—Common Recipients: Alphabet, Meta, Adobe, AT&T

3rd party data aggregators can follow people across multiple websites. When they track browser cookies, pixels, beacons, mobile application identifiers, and Adobe Flash technology it is very possible for them to figure out specific people.

This sort of computing device data often qualifies as PHI according to HHS:

Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates
https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html

Thank you Dr. Pope for summary below.

Michael Reeder, LCPC

-------- Forwarded Message --------

Medpage includes an article: “Nearly All Hospital Websites Send Tracking Data to Third Parties — Most common recipients of data were Alphabet, Meta, Adobe, and AT&T.”

Here are some excerpts:

Third-party tracking is used on almost all U.S. hospital websites, endangering patient privacy, a cross-sectional observational study found.

Of 3,747 hospitals included in the 2019 American Hospital Association (AHA) annual survey, 98.6% of their website home pages had at least one third-party data transfer, and 94.3% had at least one third-party cookie.

"In the U.S., third-party tracking is ubiquitous and extensive," researchers led by Ari B. Friedman, MD, PhD of the University of Pennsylvania in Philadelphia, wrote in Health Affairs.

"The high number of entities engaged in tracking on hospital websites heightens potential privacy risks to patients."

The tracking data most commonly went to Google's parent company Alphabet (98.5% of homepages), followed by Meta (formerly Facebook), which was used in 55.6% of hospital homepages. Adobe Systems and AT&T collected data from 31.4% and 24.6% of hospital pages, respectively.

"What we found is that it's virtually impossible to look at any hospital website in the country without exposing yourself to some tracking," study coauthor Matthew McCoy, PhD, of the University of Pennsylvania, told MedPage Today.

"That's really significant, because even if you were a patient with privacy concerns and you wanted to avoid this kind of thing, what that means is you really don't have an option to do that."

Hospital website home pages had a median of 16 third-party transfers, with more third-party transfers from medium-sized hospitals as opposed to small and large ones (24, 17, and 13 transfers, respectively).

Of hospital characteristic factors, membership in a health system, having a primarily urban patient population, and having a medical school affiliation were all significantly associated with a greater number of third-party transfers on hospital website home pages.

<snip>

On 100 randomly sampled hospital websites, searches for six "potentially sensitive" conditions turned up 30 patient-facing pages for those conditions -- and all had at least one third-party data transfer.

McCoy said the number of companies tracking data on any given website was alarming.

"Imagine you were browsing a hospital website for something related to your health, and you had one person looking over your shoulder and gleaning information about your health from a browsing session -- that would probably make you pretty uncomfortable," he said.

"Multiply that by 16, by 20, and you've got that many more people looking over your shoulder."

<snip>

According to the study, "Many of the third parties to which data are transferred have business models built on identifying and tracking people for the purposes of targeting online advertisements.”

Some tracking companies, like Acxiom, sell the data to other companies or allow health-related profiling, like Adobe and Oracle.

Because of this tracking, patients might see more targeted advertising for drugs, supplements, or insurance based on their personal medical conditions.

Health-related information, the authors wrote, could even be used in risk scores that affect credit or insurance eligibility.

<snip>

"Setting aside those kinds of questions about legal liability..., I think most healthcare providers would recognize themselves as having a responsibility to protect the interests of their patients, and that means also protecting their patients' interest in privacy," McCoy said.

<snip>

Researchers used a tool called webXray to record third-party tracking from hospital home pages, count the data transfers that occurred when a page loaded, and linked individual tracking domains to their parent companies.

Ken Pope

~~
Merely forwarded by:
Michael Reeder LCPC
Baltimore, MD

#Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #bard #security #dataanalytics #artificialintelligence #CopyAI #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research

@psychotherapist @psychotherapists @psychology @socialpsych @socialwork @psychiatry #EHR #mentalhealth #technology #psychiatry #healthcare #medical #doctor​ #healthcare #hospital

TITLE: Very Interesting Examples of What ChatGPT3 Can Do in Mental Health

Our jobs are about to change. At the very least, clients will be a lot more informed. This is a video of a psychiatric resident asking ChatGPT3 lots of mental health questions:

Will ChatGPT (AI) REPLACE mental health professionals (psychologists, psychiatrists, etc)!?
https://m.youtube.com/watch?v=BW5_nkhgoBo

That said, therapists are NOT on top lists of professionals who are going to lose their jobs:

ChatGPT and AI Taking Over Your Job: 10 Careers at Risk!
https://m.youtube.com/watch?v=mt7hRJSjiqo

Michael Reeder LCPC
Baltimore, MD

#Ethics #EthicalAI #AI  #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #bard #security #dataanalytics #artificialintelligence #CopyAI #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research

@psychotherapist.a.gup.pe
@psychotherapists.a.gup.pe @psychology.a.gup.pe @socialpsych.a.gup.pe @socialwork.a.gup.pe @psychiatry.a.gup.pe #SOAP #EHR #mentalhealth #technology #psychiatry #healthcare  #medical #doctor​

TITLE: Criteria for an AI to write psychotherapy chart notes (or medical chart notes)

Note: Reposting to get it out to a few additional groups.

I am informed that a new product called #Mentalyc has entered the market. It's mission is to write psychotherapy notes for clinicians AND to gather a non-identifiable dataset for research into clinical best practices.

I have no firm opinion yet on Mentalyc, but it's expensive ($39-$69 per month per clinician) and I'd personally need to know a lot more about what's in that dataset and who is benefiting from it.

**So I'm asking the community for thoughts on what acceptable ethical and practical criteria would be for an AI to write psychotherapy notes or medical notes.**

Here are MY thoughts so far:

1) REQUIRED: The AI either:
1a) Invents NOTHING and takes 100% of the information in the note from the clinician, or

1b) Prompts the clinician for additional symptoms often present in the condition before writing the note, or

1c) Presents a very clear information page before writing that lets the clinician approve, delete, or modify anything the AI got creative with and was not told explicitly to include. (So, for example, in an experiment with Bard a clinician found that Bard added sleep problems as an invented symptom to a SOAP note for a person with depression and anxiety. This is a non-bizarre symptom addition that makes lots of sense, is very likely, but would have to be approved as valid for the person in question.)

2) OPTIONAL: The AI is on MY computer and NOT reporting anything back to the Internet. This will not be on everyone's list, but I've seen too many #BAA subcontractors playing loose with the definition of #HIPAA (medical privacy) and there is more money to be made in data sales than clinician subscriptions to an AI.

3) OPTIONAL: Inexpensive (There are several free AI tools emerging.)

4) OPTIONAL: Open Source

5) Inputting data to the AI to write the note is less work than just writing the note personally. (Maybe a complex tablet-based clickable form? But then, a pretty high percentage of a note can be in a clickable form format anyway.)

6) The AI does NOT record the entire session and then write a note based upon what was said. (It might accept dictation of note directions sort of like doctors dictate notes to transcribers today.)

I think I may be envisioning a checkbox and drop-down menu form along with a space for a clinician to write a few keywords and phrases, then the AI (on my laptop) takes this and writes a note -- possibly just a paragraph to go along with the already existing form in the official note. I think. It's early days in my thinking.

--
Michael Reeder, LCPC

@psychology
@socialpsych
@socialwork
@psychiatry
#Bias #Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #bard #security #dataanalytics #artificialintelligence #CopyAI #Simplified #Writesonic #Rytr #Writecream #CreaitorAI #Quillbot #Grammarly #SmartCopy #TextBlaze #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research #SOAP #EHR ##mentalhealth #technology #psychiatry #healthcare #medical #doctor

TITLE: Criteria for an AI to write psychotherapy chart notes (or medical chart notes)

Note: Reposting to get it out to a few additional groups.

I am informed that a new product called #Mentalyc has entered the market. It's mission is to write psychotherapy notes for clinicians AND to gather a non-identifiable dataset for research into clinical best practices.

I have no firm opinion yet on Mentalyc, but it's expensive ($39-$69 per month per clinician) and I'd personally need to know a lot more about what's in that dataset and who is benefiting from it.

**So I'm asking the community for thoughts on what acceptable ethical and practical criteria would be for an AI to write psychotherapy notes or medical notes.**

Here are MY thoughts so far:

1) REQUIRED: The AI either:
1a) Invents NOTHING and takes 100% of the information in the note from the clinician, or

1b) Prompts the clinician for additional symptoms often present in the condition before writing the note, or

1c) Presents a very clear information page before writing that lets the clinician approve, delete, or modify anything the AI got creative with and was not told explicitly to include. (So, for example, in an experiment with Bard a clinician found that Bard added sleep problems as an invented symptom to a SOAP note for a person with depression and anxiety. This is a non-bizarre symptom addition that makes lots of sense, is very likely, but would have to be approved as valid for the person in question.)

2) OPTIONAL: The AI is on MY computer and NOT reporting anything back to the Internet. This will not be on everyone's list, but I've seen too many #BAA subcontractors playing loose with the definition of #HIPAA (medical privacy) and there is more money to be made in data sales than clinician subscriptions to an AI.

3) OPTIONAL: Inexpensive (There are several free AI tools emerging.)

4) OPTIONAL: Open Source

5) Inputting data to the AI to write the note is less work than just writing the note personally. (Maybe a complex tablet-based clickable form? But then, a pretty high percentage of a note can be in a clickable form format anyway.)

6) The AI does NOT record the entire session and then write a note based upon what was said. (It might accept dictation of note directions sort of like doctors dictate notes to transcribers today.)

I think I may be envisioning a checkbox and drop-down menu form along with a space for a clinician to write a few keywords and phrases, then the AI (on my laptop) takes this and writes a note -- possibly just a paragraph to go along with the already existing form in the official note. I think. It's early days in my thinking.

--
Michael Reeder, LCPC

@psychology
@socialpsych
@socialwork
@psychiatry
#Bias #Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #bard #security #dataanalytics #artificialintelligence #CopyAI #Simplified #Writesonic #Rytr #Writecream #CreaitorAI #Quillbot #Grammarly #SmartCopy #TextBlaze #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research #SOAP #EHR ##mentalhealth #technology #psychiatry #healthcare #medical #doctor

TITLE: Criteria for an AI to write psychotherapy chart notes (or medical chart notes)

I am informed that a new product called #Mentalyc has entered the market. It's mission is to write psychotherapy notes for clinicians AND to gather a non-identifiable dataset for research into clinical best practices.

I have no firm opinion yet on Mentalyc, but it's expensive ($39-$69 per month per clinician) and I'd personally need to know a lot more about what's in that dataset and who is benefiting from it.

**So I'm asking the community for thoughts on what acceptable ethical and practical criteria would be for an AI to write psychotherapy notes or medical notes.**

Here are MY thoughts so far:

1) REQUIRED: The AI either:
1a) Invents NOTHING and takes 100% of the information in the note from the clinician, or

1b) Prompts the clinician for additional symptoms often present in the condition before writing the note, or

1c) Presents a very clear information page before writing that lets the clinician approve, delete, or modify anything the AI got creative with and was not told explicitly to include. (So, for example, in an experiment with Bard a clinician found that Bard added sleep problems as an invented symptom to a SOAP note for a person with depression and anxiety. This is a non-bizarre symptom addition that makes lots of sense, is very likely, but would have to be approved as valid for the person in question.)

2) OPTIONAL: The AI is on MY computer and NOT reporting anything back to the Internet. This will not be on everyone's list, but I've seen too many #BAA subcontractors playing loose with the definition of #HIPAA (medical privacy) and there is more money to be made in data sales than clinician subscriptions to an AI.

3) OPTIONAL: Inexpensive (There are several free AI tools emerging.)

4) OPTIONAL: Open Source

5) Inputting data to the AI to write the note is less work than just writing the note personally. (Maybe a complex tablet-based clickable form? But then, a pretty high percentage of a note can be in a clickable form format anyway.)

6) The AI does NOT record the entire session and then write a note based upon what was said. (It might accept dictation of note directions sort of like doctors dictate notes to transcribers today.)

I think I may be envisioning a checkbox and drop-down menu form along with a space for a clinician to write a few keywords and phrases, then the AI (on my laptop) takes this and writes a note -- possibly just a paragraph to go along with the already existing form in the official note. I think. It's early days in my thinking.

--
Michael Reeder, LCPC

#Bias #Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #bard #security #dataanalytics #artificialintelligence #CopyAI #Simplified #Writesonic #Rytr #Writecream #CreaitorAI #Quillbot #Grammarly #SmartCopy #TextBlaze #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research @psychotherapist @psychotherapists @psychology.a.gup.pe @socialpsych.a.gup.pe @socialwork.a.gup.pe @psychiatry.a.gup.pe #SOAP #EHR ##mentalhealth #technology #psychiatry #healthcare #medical #doctor

TITLE: Criteria for an AI to write psychotherapy chart notes (or medical chart notes)

I am informed that a new product called #Mentalyc has entered the market. It's mission is to write psychotherapy notes for clinicians AND to gather a non-identifiable dataset for research into clinical best practices.

I have no firm opinion yet on Mentalyc, but it's expensive ($39-$69 per month per clinician) and I'd personally need to know a lot more about what's in that dataset and who is benefiting from it.

**So I'm asking the community for thoughts on what acceptable ethical and practical criteria would be for an AI to write psychotherapy notes or medical notes.**

Here are MY thoughts so far:

1) REQUIRED: The AI either:
1a) Invents NOTHING and takes 100% of the information in the note from the clinician, or

1b) Prompts the clinician for additional symptoms often present in the condition before writing the note, or

1c) Presents a very clear information page before writing that lets the clinician approve, delete, or modify anything the AI got creative with and was not told explicitly to include. (So, for example, in an experiment with Bard a clinician found that Bard added sleep problems as an invented symptom to a SOAP note for a person with depression and anxiety. This is a non-bizarre symptom addition that makes lots of sense, is very likely, but would have to be approved as valid for the person in question.)

2) OPTIONAL: The AI is on MY computer and NOT reporting anything back to the Internet. This will not be on everyone's list, but I've seen too many #BAA subcontractors playing loose with the definition of #HIPAA (medical privacy) and there is more money to be made in data sales than clinician subscriptions to an AI.

3) OPTIONAL: Inexpensive (There are several free AI tools emerging.)

4) OPTIONAL: Open Source

5) Inputting data to the AI to write the note is less work than just writing the note personally. (Maybe a complex tablet-based clickable form? But then, a pretty high percentage of a note can be in a clickable form format anyway.)

6) The AI does NOT record the entire session and then write a note based upon what was said. (It might accept dictation of note directions sort of like doctors dictate notes to transcribers today.)

I think I may be envisioning a checkbox and drop-down menu form along with a space for a clinician to write a few keywords and phrases, then the AI (on my laptop) takes this and writes a note -- possibly just a paragraph to go along with the already existing form in the official note. I think. It's early days in my thinking.

--
Michael Reeder, LCPC

#Bias #Ethics #EthicalAI #AI #CollaborativeHumanAISystems #HumanAwareAI #chatbotgpt #bard #security #dataanalytics #artificialintelligence #CopyAI #Simplified #Writesonic #Rytr #Writecream #CreaitorAI #Quillbot #Grammarly #SmartCopy #TextBlaze #HIPAA #privacy #psychology #counseling #socialwork #psychotherapy #research @psychotherapist @psychotherapists @psychology.a.gup.pe @socialpsych.a.gup.pe @socialwork.a.gup.pe @psychiatry.a.gup.pe #SOAP #EHR ##mentalhealth #technology #psychiatry #healthcare #medical #doctor

There is no free lunch to be had!

If we want our #AI #ML tools to help people, we have to start with understanding what is it that people need and why.

We can't start with 'lets automate doctors' and expect that we will incidentally walk into a solution that will help the doctors.

Let's study #CollaborativeHumanAISystems and build #HumanAwareAI

(3/n)

There is no free lunch to be had!

If we want our #AI #ML tools to help people, we have to start with understanding what is it that people need and why.

We can't start with 'lets automate doctors' and expect that we will incidentally walk into a solution that will help the doctors.

Let's study #CollaborativeHumanAISystems and build #HumanAwareAI

(3/n)

Most #AI, #ML research assumes the first configuration in the figure below. We take it for granted that a human will fully delegate a task to the #AI #system

That couldn't be further from reality. For a long time, humans and #AI/#ML systems will have to work together in various configurations.

#CollaborativeHumanAISystems looks at what is typically overlooked in #AI, #ML - how do we bring humans in the #AI loop.

#CollaborativeHumanAISystems 3: #ITL, #InteractiveTaskLearning, #HumanRobotInteraction - how can complex #agents learn from humans? #language is large part of that puzzle.

Focus on #ELP, #EmbodiedLanguageProcessing - what does it mean to 'understand' language for communication, collaboration, & teaching.

Not #InformationRetrieval #IR which #NLP research studies.

#IEEE #ROMAN 2021: https://arxiv.org/abs/2102.06755
#ACS 2020: https://arxiv.org/abs/2006.01962
#ACS 2014: https://arxiv.org/abs/1604.02509

#CollaborativeHumanAISystems 2: #Sustainability #Transportation #BehaviorInfluence, #CognitiveAI

#JAIR 2019: https://www.jair.org/index.php/jair/article/view/11352
#AIES 2019: https://dl.acm.org/doi/abs/10.1145/3306618.3314271
#ACM #IUI #Humanize 2019:

https://ceur-ws.org/Vol-2327/IUI19WS-HUMANIZE-2.pdf

#CollaborativeHumanAISystems 1: #HealthBehaviorChange, #AICoaching for #Health, #CognitiveAI

AAAI 2017: https://ojs.aaai.org/index.php/AAAI/article/view/19101
ACM TiiS 2020: https://arxiv.org/abs/1910.04836
ACM TiiS 2021: https://arxiv.org/abs/1910.07728

JMIR 2017: https://www.jmir.org/2017/11/e397/
IEEE EMBC 2016: https://ieeexplore.ieee.org/abstract/document/7591428

#CollaborativeHumanAISystems studies 3 questions:

1. How do we model a human so that an #AI #System can reason with it? How to find a _prescriptive_ model? Human-centered sciences have a starting point.

2. How do we design an #intelligent #collaborator #agent?

3. How to we measure progress? THE most critical question. As #CS people, we are enamored byaccuracy, scale etc. But, in #HumanCentered research, we have to study what humans care about.

The potential #impact is interdisciplinary.

I was recently recognized by #MichiganAI, #UMichCSE as an #AI #RisingStar.

I put forth an agenda of #CollaborativeHumanAISystems - #IntelligentSystems that are designed to model, reason, and learn about their human partners -supporting them in their goals and pursuits.

It is #AI, #ML research but extremely #HumanCentered. We start with studying what is the human trying to do and what intelligent support do they need.

A thread below -