#colesworths — Public Fediverse posts

How neoclassical economists claim competition works:

"We at Woolworths need to innovate by reducing our prices and improving the quality of our products and service to win customers from our competitor, Coles. If we don't, all our customers will go to them instead of us, and we'll go broke!"

What actually happens in Australia:

"Hey look, Coles is getting away with a new way of screwing over its customers/suppliers/workers. We need to roll out that form of enshittification across our stores too. Most of our customers have no other convenient choice except for them and us, and because the same bullshit happens at both chains, the only thing that'll happen if they switch is they'll lose their rewards points!"

#australia #auspol #Coles #Woolworths #Colesworths #capitalism #business