#civicdesign — Public Fediverse posts

David Guarino transformed the formerly-complex #CalFRESH digital application into a simple, 10-minute process. "The end result was a lowest-burden application form that actually gets a caseworker what they need to efficiently and effectively process it. We did a lot of iteration to figure out that sweet spot," he says. Learn more about building great government websites from this real-world example in Asterisk Magazine https://asteriskmag.com/issues/06/how-to-make-a-great-government-website #drupal4gov #civicdesign

Public sector organizations need help with their digital transformation journeys as much as anyone. Our experience in this area has helped us create a digital communications governance guide that covers the fundamentals. Read on for:
- The evolution of digital governance and transformation
- Agile practices for communications governance
- Auditing and identifying stakeholders
- Documenting communications governance policies
https://www.palantir.net/blog/digital-communications-governance #drupal4gov #civicdesign #drupal