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First Cymru warns of festive disruption as strike dispute escalates

The company issued its response after Unite accused the operator of “union‑busting” in the ongoing pay dispute. Strikes are scheduled to begin on 20 November and continue until 21 January, covering the peak festive travel season.

Doug Claringbold, Managing Director for First Bus in Cymru, said the company shared customers’ frustration at the prolonged action. “These are unnecessary and, most importantly, they will be hugely disruptive to our customers during the festive period when many hope to use buses to shop, meet friends and family and enjoy Christmas parties. It is within the hands of the union to stop this action,” he said.

Claringbold stressed that First Cymru had maintained an open dialogue with Unite and continued to seek a resolution. “We have always maintained an open dialogue with the union and while they continue to reject our offers we still hope to find a solution to encourage the union to call off their strikes,” he added.

The company highlighted its above‑inflation pay offer, alongside investment in staff facilities, conditions, and benefits such as healthcare schemes. Claringbold warned that further strike announcements were damaging the reputation of bus travel in Wales and disrupting public travel plans.

First Cymru confirmed that revised timetables will be published on its website shortly, with ongoing reviews to maximise the number of services available. Passengers are urged to check the operator’s website before travelling.

Related stories from Swansea Bay News

Strike dispute deepens as Unite accuses company of union‑busting
Unite claims First Cymru is undermining union representation in the ongoing pay dispute.

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