#businessdecisions — Public Fediverse posts

If AI agents start deciding for users, who fights for the guardrails? Principles fail—workflows win.

Your duty: Advocate where autonomy meets risk. Who's with me?

https://www.designative.info/2025/12/22/operationalizing-ai-ethics-in-design-from-high-level-principles-to-encapsulated-workflows/

#artificialintelligence #businessdecisions #ethics #ethicsintech #aiethics #Accessibility #DecisionMaking #HumanComputerInteraction #HumanAgentCenteredDesign #Privacy #TrustBuilding #UX #AI #AgenticAI #DarkPatterns #DesignPrinciples #MoralPrinciples #DesignPhilosophy #WorkflowEncapsulation #aiux #uxai #mlux

The Return on Experience (#ROE) panel discussed aligning UX initiatives with growth goals and providing leaders tools to boost enterprise value through user-centric design.

https://www.designative.info/2025/01/22/return-on-experience-roe-how-ux-can-translate-business-demand/

#BusinessDecisions, #DesignDecisions, #DesignStrategy, #JTBD, #Metrics, #OutcomesOverOutputs, #ProductManagement, #QualitativeResearch, #RequirementsPrioritization, #ReturnOnExperience, #ReturnOnInvestment, #ROI, #SharedUnderstanding, #StakeholderAnalysis, #UserExperience, #UserResearch

In this talk at UX India 2024, I explained that by adopting an outcomes-focused approach using Jobs-to-be-Done (JTBD), you will gain a deeper understanding of how your actions contribute to achieving organizational goals and ensuring the successful execution of your vision. https://www.designative.info/2024/09/19/designing-for-impact-talk-at-ux-india-2024/ #BusinessDecisions, #DecisionMaking, #DesignManagement, #DesignStrategy, #India, #JTBD, #OKRs, #OutcomesOverOutputs, #SpeakingAtEvents, #Teamwork, #UserExperience, #UX

In this talk at UX India 2024, I explained that by adopting an #outcomes approach using #jobstobedone (#JTBD), you will gain a deeper understanding of how your actions contribute to achieving organizational goals and ensuring the successful execution of your vision. #DesignStrategy #ProductVision #UX #ProductManagement #businessdecisions https://www.designative.info/2024/09/19/designing-for-impact-talk-at-ux-india-2024/

Does anyone else see the word 'influencer' to describe an individual 🙄 - and go the other way as fast as possible?
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Maybe I am a cynic - although I think I am a seasoned pragmatist 😉 - but I find them as useful in a profession/business/technical setting as, say, someone spouting #businesspeak (i.e., not at all)
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#LinkedIn LinkedIn #influencer #influencercampaigns #cynic #businessdecisions

#ThoughtLeadership is about going beyond just having #ideas and being the driving force behind them. It challenges #leadership paradigms and creates #trends rather than follows them. In this piece, I will explain how combining thought leadership with other #design and #strategy #skills can help #designers influence the #businessdecisions that guide #productvision forward. https://www.designative.info/2023/08/22/building-thought-leadership-essential-skills-designers-strategists/ #designstrategy

In this blog post, we will take a closer look at how #trust is built in #AIpowered products. Disclaimer: this article is based on my 25 years of experience as an #interactiondesigner rather than coming from an #AI expert. I believe that the principles of #trustbuilding for #ArtificialIntelligence are comparable to those applied by #designers and #strategists when engaging with #stakeholders, so my references come from #designstrategy and #businessdecisions literature. https://wp.me/p6F0o-jcn

@chadloder @mmasnick I'm starting to believe a Neuralink experiment had gone horribly wrong.

#businessdecisions #gonewrong

I worked on #innovation projects for many companies for over 25 years and observed that people vary widely regarding their ability to handle #uncertainty and #ambiguity.

In this post, I cover techniques to build #EmotionalResilience as an individual and some #facilitation techniques to help #teams deal with uncertainty and ambiguity.

https://www.designative.info/2023/02/04/dealing-uncertainty-ambiguity-primer-principles-design-strategy/

#BusinessDecisions #Collaboration #CreativeProcess #DecisionMaking #Design #DesignStrategy #PsychologicalSafety #Teamwork #UX

Let me show you how to use #JobsToBeDone (#JTBD) to facilitate the two-way #negotiations between #leadership and #ProductTeams that allows for managing by #outcomes.

https://www.designative.info/2022/03/10/managing-by-outcomes-and-jobs-to-be-done/

#Agile #BusinessDecisions #ClaytonChristensen #Collaboration #ConsumerBehavior #CreativeProcess #DesignDecisions #DesignStrategy #Facilitation #JoshSeiden #LeanUX #OutcomesOverOutputs #ProblemFraming #ProductDefinition #ProductManagement #PsychologicalSafety #SharedUnderstanding #Visioneering #OKR

Learn why influencing #decisions that shape #strategy begins with facilitating and incorporating #feedback to #designs to drive #ProductVision forward. We will also look at best practices for articulating #DesignDecisions and how to conduct #DesignCritiques.

https://www.designative.info/2022/02/15/strategy-feedback-and-design-reviews/

#BusinessDecisions #Collaboration #CreativeProcess #DecisionMaking #DesignStrategy #Facilitation #LeanUX #ProblemFraming #PsychologicalSafety #StakeholderManagement #Teamwork #TrustBuilding, #UX #Visioneering

In this post, I make the case that #JobsToBeDone work as a great “exchange” currency to facilitate #strategy discussions around #value between #designers, #BusinessStakeholders, and #technology people, sharing some lessons I’ve learned on how to use the methodology to engage the #stakeholders and influence #BusinessDecisions that drive #ProductVision forward.

https://www.designative.info/2022/02/06/bringing-business-impact-and-user-needs-together-with-jobs-to-be-done-jtbd/

#ClaytonChristensen #ContextualInquiry #DesignDecisions #DesignStrategy #JTBD #UserResearch #ProductManagement

In this post, I argue that – while #Designers or #Strategists are not expected to fully manage #DesignProjects in their area of responsibility, some #ProjectManagement #skills will prove invaluable for their effectiveness.

https://www.designative.info/2022/01/05/strategy-planning-and-project-management/

#Agile #BusinessDecisions #DecisionMaking #DesignSkills #DesignStrategy #Facilitation #JTBD #OutcomesoverOutputs #ProductVision #RequirementsPrioritization #SharedUnderstanding #StakeholderManagement #Teamwork #TrustBuilding #Visioneering

In this post, I’ll focus on how to help teams facilitate investment discussions by finding ways to remove (or at least reduce) subjectivity when we compare, contrast, or debate the value of #ideas, approaches, and #solutions to justify the investment on them.

https://www.designative.info/2021/12/04/facilitating-investment-discussions-in-strategy/

#BusinessDecisions #DesignDecisions #DesignStrategy #Facilitation #JTBD #Metrics #ProductManagement #RequirementsPrioritization #SharedUnderstanding #StakeholderManagement
#UserExperience #UserResearch #UX

In this post, I talk about the need for a set of #tools for #Quantifying and #Qualifying #strategy that both empowers #intuition and #creativity, but also helps #teams find objective ways to assess the #value of #ideas and #designsolutions to justify the investments in them.

https://www.designative.info/2021/08/04/need-for-quantifying-and-qualifying-strategy/

#BusinessDecisions #DesignStrategy #Facilitation #JTBD #Metrics #ProductManagement #RequirementsPrioritization #SharedUnderstanding #StakeholderManagement #UserExperienceDesign #UserResearch #UX

Well-placed, appropriately timed, #thoughtprovoking questions help us think through our decisions. Let's check how to ask to ensure #teams make #gooddecisions and paddle in the same direction

https://www.designative.info/2021/04/26/strategy-facilitation-art-of-asking-questions/

#AndyStanley #BusinessDecisions #CriticalThinking #DecisionMaking #DesignSkills #DesignStrategy #Facilitation #Hypothesis #LateralThinking #LeanUX #OutcomesoverOutputs #ProblemFraming #PsychologicalSafety #SharedUnderstanding #StakeholderManagement #TrustBuilding #Workshops

In this post, I talk about #visualthinking techniques that can be drawn from #designthinking, #dataanalytics, #systemthinking, #gamestorming, and #lean startup to help #individuals, #groups, and teams facilitate #decisionmaking.

https://www.designative.info/2021/04/16/strategy-facilitation-and-visual-thinking/

#BusinessDecisions #Collaboration #ClusteringAnalysis #Creativity #CriticalThinking #DataVisualization #DesignDecisions #DesignSkills #DesignStrategy #EdwardDeBono #LateralThinking
#MentalModels #SixThinkingHats #UX #UserResearch #Workshops

Let’s raise awareness about how unprepared #designers are to understand and influence #strategy, advocate for a new role called #DesignStrategist, and propose a minimum set of skills required for becoming a Design Strategist #BillBuxton #BusinessDecisions #Collaboration #CriticalThinking #DesignDecisions #DesignEducation #DesignManagement #DesignSkills #Facilitation #ProblemFraming https://www.designative.info/2020/12/31/becoming-a-design-strategist/