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#bugtracker — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #bugtracker, aggregated by home.social.

  1. Matt Cengia agreed in 2023: Discord has most of the same problems as Slack, the sole permitted client has flashy distractions, searching history is difficult, and exporting history is infeasible. Describes pros and cons of several alternatives, including Slack, IRC, XMPP, Mattermost, Signal, Discourse, and issue trackers of GitHub and other forges. 3/4
    blog.mattcen.com/2023/07/04/st

    #chat #discord #slack #xmpp #matrix #discourse #IssueTracker #BugTracker #mattermost #signal #github

  2. Dave Cheney went further in 2017: Please stop using chat in general for open-source communities. Even a free protocol like IRC, XMPP, or Matrix disadvantages people with a full-time job and people in less-privileged time zones. Use issue trackers, mailing lists, newsgroups, and other asynchronous forums instead. 2/4
    dave.cheney.net/2017/04/11/why

    #chat #timezones #slack #discord #irc #matrix #xmpp #forums #MailingLists #IssueTracker #BugTracker #FreeSoftware #OpenSource #FOSS

  3. CW: seeking software recommendations

    Hi, I'm looking for a #FreeSoftware #SelfHosted #TicketingSystem.

    The one main feature I need: Users should be able to send me tickets without having to register an account.

    I went through this list: github.com/awesome-selfhosted/
    But none of the websites mention, whether users can send tickets without an account or provide a user-side demo.

    Other features I want:
    * either option to leave contact info or custom link to track progress of ticket or add/edit information
    * option to register an account if you want to
    * no AI integration
    * not too hard to self-host

    Possible workarounds I would accept:
    * a shared guest user account with publicly available login info so anyone can create tickets - but without the ability to edit the profile and add personal information or any other privacy/security flaws
    * login via Mastodon or other Fediverse account (since Fediverse users will be the main target audience)

    Thanks

    #BoostsWelcome #help #FollowerPower #SoftwareRecommendation #ticket #ticketing #HelpDesk #BugTracker #IssueTracker #kanban

  4. DIRECT PRACTICAL PROBLEMS with #MicrosoftGithub

    #HumanaCollabora: "A survey shows a significant number of #bugReports are withheld when a #bugTracker is a restrictive or politically controversial #walledGarden like #MSGithub or #gitlab. This affects the quality of #FOSS software.

    MSGithub is:
    - tor-hostile according to #TorProject,
    - hostile to #burnerAccounts — and enforces it. BurnerAccounts are important for privacy because…(1/3)