#amex — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #amex, aggregated by home.social.
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American Express ordered to fix security gaps after a customer complained about improper employee access.
It seems that a customer reported a privacy concern and fought AmEx for 4 years to get them to implement stronger access controls or monitoring of employee access to data.
Now, the AU govt has ordered AmEx to rectify security flaws in five of its data systems to guard against “insider threats” and to restrict employee access to specific customer information to protect vulnerable and high-profile customers.
and:
https://www.oaic.gov.au/__data/assets/pdf_file/0031/264919/Report-of-investigation-into-AMEX.pdf
h/t, @TheAge (paywalled):
https://www.theage.com.au/business/banking-and-finance/american-express-ordered-to-fix-security-gaps-after-customer-was-spied-on-20260612-p606ei.html#AmEx #AmericanExpress #insiderthreat #accesscontrols #logging #enforcement #privacy #FinSec #infosec
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CW: financial companies preying on the elderly
Starting in Dec. 2018, when my uncle was 71 years old and living on social security + a small pension, he became obsessed with buying antique posters, crystal decanters and other decorative items, and started charging thousands of dollars of purchases every month to his #AmericanExpress card.
He'd had this card for over a decade prior, and had previously paid off the entire balance monthly. (1/9)
#AmEx #financialManagement #creditCards #debt