#airhelp — Public Fediverse posts

5 months have passed since submitting the claim via #AirHelp.

This week, they contacted me.

We're legally entitled to compensation. #AirTransat won't pay. #PorterAirlines won't pay.

Air Help … won't help.

So, we contacted a company called #AirHelp. They're an online service that helps airline passengers get compensation for flight cancellations and delays.

I explained the situation. They assured me they could help.

Their standard fee is 35% of the claim, rising to 50% if they have to go to court.

I also probably should have checked that #AirHelp's "Address of business" wasn't just a coworking space. Makes me wonder if they have any actual employees.

Having an absolute bear of a time trying to get #AirHelp to get #Lufthansa to pay out what they owe me on a #ec261 claim. Its been six months and they keep stalling. I knew Lufthansa viewed their customers with extreme disdain, but I figured a services company founded to help people would, ya know, help people.