European shoppers are waiting a median of 16 days for refunds from UK online stores, according to ShopReturns research. The delay usually sits inside warehouse processing, not transit — the parcel arrives back quickly, then waits. That distinction matters if you are trying to fix the problem on a WooCommerce store.
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https://wpguy.uk/blog/why-european-refunds-take-16-days-on-woocommerce-stores/